Rodney & Janet Glew
Excellent Advice
Melanie Knight gave us excellent advice and prepared various documents for our signature, swiftly, with no fuss.
Gilroy Steel Solicitors Limited
Family Law
|
1,660 Total Company Reviews
Family Law
|
1,660 Total Company Reviews
Old Town Hall, Market Square, Buckingham, Buckinghamshire, MK18 1NJ
Accepting new clients
Old Town Hall, Market Square, Buckingham, Buckinghamshire, MK18 1NJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 628899
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Gilroy Steel Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.5/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.7/5
Value for money
4.6/5
Accreditations
Gilroy Steel Solicitors Limited are accredited by
Description
We can trace our history back to the late 1800's with our first office in Brackley, we provide a professional service to all our clients. From residential conveyancing to equity release, we have the knowledge and expertise to handle any legal matter. Get in touch with a member of our team today for further information. Based in Northampton, with offices in Brackley and Buckingham we offer our legal services to clients nationwide. For your peace of mind, all our solicitors are accredited by The Solicitors Regulation Authority and The Law Society.
Rankings by area of expertise
The rankings below show the areas of expertise that Gilroy Steel Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gilroy Steel Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
6%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
6% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.4/5
Accreditations
Gilroy Steel Solicitors Limited are accredited by
Description
We can trace our history back to the late 1800's with our first office in Brackley, we provide a professional service to all our clients. From residential conveyancing to equity release, we have the knowledge and expertise to handle any legal matter. Get in touch with a member of our team today for further information. Based in Northampton, with offices in Brackley and Buckingham we offer our legal services to clients nationwide. For your peace of mind, all our solicitors are accredited by The Solicitors Regulation Authority and The Law Society.
Rankings by area of expertise
The rankings below show the areas of expertise that Gilroy Steel Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Gilroy Steel Solicitors Limited
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Old Town Hall, Market Square, Buckingham, Buckinghamshire, MK18 1NJ
Reviews
4.6
/5
35 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Gilroy Steel Solicitors Limited
The firm specialises in equity release and residential property matters, delivering efficient, timely and well-organised legal work that often produces quick, smooth completions. Clients consistently praise clear, patient communication and thorough explanations of procedures. Valued soft skills include professionalism, approachability, responsiveness, friendliness and a personal, respectful manner; staff are described as informative, supportive and proactive in prioritising urgent cases. Costs are generally fair and transparent, and clients feel confident, stress‑free and well looked after throughout the process.
excellent advice
swift service
clear communication
friendly staff
professional handling
efficient process
kept informed
helpful team
stress-free experience
fair pricing
ReviewSolicitors Review List
Carolyn
Making new will
I met with Melanie Knight who listened carefully to my requirements, clearly explained what could be put in place to meet my wishes. She handled a delicate matter professionally and with a personal touch. Made what I thought would be a difficult situation very easy. I will definitely ask for Melanie again in help with legal matters.
Anita Hann
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Equityrelease
Very professional and helpful. Went through very quickly and smootley.
Lynda Ruddock
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Housing & Property
Excellent and efficient service
Gilroy Steel solicitors were allocated to me by my equity release advisors, and I was very pleased with the service they provided. My allocated solicitor was Emma Gilhooley who did an excellent job which resulted in a quick and smooth completion .
Anonymous
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Equity release
Hassle free quality service, Solicitor came to my home to complete the forms, he was respectful and kept to time.
Reviews
4.7
/5
1660 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Gilroy Steel Solicitors Limited
The firm specialises in equity release and residential property matters, delivering efficient, timely and well-organised legal work that often produces quick, smooth completions. Clients consistently praise clear, patient communication and thorough explanations of procedures. Valued soft skills include professionalism, approachability, responsiveness, friendliness and a personal, respectful manner; staff are described as informative, supportive and proactive in prioritising urgent cases. Costs are generally fair and transparent, and clients feel confident, stress‑free and well looked after throughout the process.
excellent advice
swift service
clear communication
friendly staff
professional handling
efficient process
kept informed
helpful team
stress-free experience
fair pricing
ReviewSolicitors Review List
Rodney & Janet Glew
Excellent Advice
Melanie Knight gave us excellent advice and prepared various documents for our signature, swiftly, with no fuss.
Carolyn
Making new will
I met with Melanie Knight who listened carefully to my requirements, clearly explained what could be put in place to meet my wishes. She handled a delicate matter professionally and with a personal touch. Made what I thought would be a difficult situation very easy. I will definitely ask for Melanie again in help with legal matters.
Anita Hann
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Equityrelease
Very professional and helpful. Went through very quickly and smootley.
Dawn Sale
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Equity Release
Just overall an average service. Was disappointed about not being given the total costs or even an estimate of the costs until the day before completion. And although I admit the council was slow at answering any questions, it did take a lot of chasing on both my part and my financial advisor’s part to get chase up emails sent etc.
Anonymous
Verified
This review was submitted by a verified client of Gilroy Steel Solicitors Limited.
Equity
Had a good experience with staff definitely use them again.
Other Reviews
Chris
Chris
I had a really bad experience with Gilroy Steel when selling and buying a house with them. The communication was ZERO so it was incredibly poor despite sending several emails to communicate. The office looking after my sale and purchase was the furthest office away from the location I live, when there was an office in the town that I live. I thought that was really badly organised. All the forms was paper based which seems very prehistoric for a 2022 law firm. I ended up cancelling Gilroy Steel and choosing different solicitors as my experience was that poor.
A representative from Gilroy Steel Solicitors Limited responded to this review
Hi, thank you for your feedback and we will review. Regarding paper forms these do prevent cyber crime and guard against email scams, as you may had heard one of the largest property firms had its systems wiped out and/or data stolen and near no access for about a month or so not long back. If you wish to talk about your experiance just call the office and ask for Chris.
Dermot
Dermot
Gilroy Steel Solicitors in Buckingham have kindly assisted us on a number of occasions over several years and each time, have been absolutely superb. In each instance Claire has been highly responsive, professional and able to navigate through to a solution in a simple, uncomplicated manner. On each occasion, this has been done with great courtesy professional diligence and kindness.
A representative from Gilroy Steel Solicitors Limited responded to this review
thank you for your feedback.
Ian
Ian
Claire and her team are absolutely top notch..thank you for making our house purchase relatively painless,
A representative from Gilroy Steel Solicitors Limited responded to this review
Thank you for your feedback.
Ian
Ian
Honest, Straight forward, open dialogue and great service from Claire. Highly recommended.
A representative from Gilroy Steel Solicitors Limited responded to this review
Thank you for your feedback.
Eddie
Eddie
Nice people and very helpful 😎
A representative from Gilroy Steel Solicitors Limited responded to this review
Thank you for your feedback.
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