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How Cheval Legal Limited Compares

Value for money

This firm - 66%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Cheval Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cheval Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 80%
About Right 19%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 69%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cheval Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Cheval Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 69%
No 31%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 69%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cheval Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Cheval Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 69%
No 31%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Cheval Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.7/5

Reviews summary

  • Excellent

    16
  • Very Good

    2
  • Average

    2
  • Poor

    0
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Michael

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Michael

April 11, 2024

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Collected on:

Insurance Claim

Really friendly and efficient
Would recomend in a shot

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Jacqueline

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Jacqueline

March 15, 2024

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PPi

Cannot fault the professionalism of Cheval Legal, so quick with the claim and such a kind voice at the end on the phone when I contacted them.

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Samantha

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Samantha

November 28, 2023

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I would use Cheval Legal again.

Although Cheval Legal take roughly half what you receive from credit card companies etc. I feel without their help I would have found it very difficult to deal with these companies.
I received quick responses to my email and was updated regarding my claims.

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Jayne

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Jayne

November 15, 2023

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Collected on:

PPI claim

Very good service, everything was done in a timely manner. Friendly staff and explained everything in detail. I was very impressed with the whole service

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Hafida

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Hafida

November 14, 2023

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PPI claim

All paperwork and procedures were completed by cheval legal

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Michael

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Michael

November 14, 2023

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Scammers

.Not happy. Took one snd a half years until completion. Did not keep me informed of progress. I was awarded €4,500, and, after their fees (for what?) I received just over £1,300.

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Isabella

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Isabella

November 14, 2023

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Service

Excellent help and very informative.
Kept up dated with every step of process

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Elizabeth

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Elizabeth

October 22, 2023

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Would recommend

Good service,no complaints from me.
Would use them again

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Michael

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Michael

October 19, 2023

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Very good service

I received very good service , they were very good at letting me know what they were doing and responded quickly to my queries.

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Janis

Verified review

This review has been left by a verified client who used Cheval Legal Limited.

Janis

October 11, 2023

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Professional

Helpful. Professional. Kept in the picture from beginning to end.

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Reviews collected from

andy

andy

April 24, 2024

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andy

This company just sent me an email saying taking over my claim from another company which I did not approve or sign anything to say that they could go ahead and make a claim on my behalf I don’t know who this new lot are, but I have sent them An email instructed them not to take this case any further it’s ridiculous. How do you think they can just do it about getting you anything or anything will update if I get any more correspondence? Look at the review I think it’s best to stay away from this company.

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Samantha

Samantha

November 27, 2023

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Samantha

I am more than happy with my claim for PPI Plevin. I felt it important to give a good review and feedback here as I had no problems with Cheval Legal. I received good customer service . The fees are roughly half of what you receive from credit card companies etc. Without the service from Cheval Legal it would have been very difficult to get anywhere with these companies as I received a letter from Bank of Scotland to say I had no valid claim. They did in fact owe me a large amount which I received today.
Thank you to all the staff who dealt with me over the past months.
Regards
Samantha

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Michelle

Michelle

March 24, 2023

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Michelle

It has been a long process (not their fault) there were problems with the money transfer, but it did arrive eventually after they chased it up for me. The Staff were all so helpful and polite. Occasional trouble getting through on phone, but that wasn’t a problem. They did their job, and earned whatever was made from that, I was very happy with the £500 I received. Don’t have all the names of those I dealt with, but Nicola, Jodie & Jana were all very good, as were all the others. Thank you team!!!

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Norman

Norman

March 18, 2023

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Norman

They have been excellent in communicating with me and have managed many claims. Waiting on further claims that are in the litigation process... To date no issues with them...

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Robert

Robert

February 09, 2023

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Robert

I used Cherval Legal for a PPI, lots of hard work was put into this by the company. Crossing the T,s and dotting the I,s took a while but through hard work and perseverance by Cherval the outcome at the end was very satisfactory. I personally would like to thank a Lady by the name of Nicola Helsby for her dedication and hard work with my case. Highly recommended.

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Cheval Legal Limited are accredited by

accreditation

About this branch

Description

We will pursue the litigated claims process on your behalf, endeavouring to ensure that you are not only compensated for your Plevin PPI Claim, but are kept informed throughout the process and given clear, jargon-free advice on your options. We have a no-win, no-fee policy, so you can be confident that we will endeavour to do all we can to achieve a successful outcome for your claim. Our Welcome Pack contains full details of our process and fees, providing complete transparency before you begin the process with us.

Regulated by

Solicitors Regulation Authority

Legal services

Business areas of law

  • Company & Commercial
    • Commercial Law
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