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How Ben Hoare Bell LLP Compares

Value for money

!

Limited data.

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ben Hoare Bell LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ben Hoare Bell LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ben Hoare Bell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ben Hoare Bell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ben Hoare Bell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ben Hoare Bell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ben Hoare Bell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    157
  • Very Good

    3
  • Average

    0
  • Poor

    0
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Terry

Terry

August 04, 2023

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Collected on:

Divorce

Many thanks to Leanne Sutherland and Connor Spence.. they dealt with my case in a friendly and highly professional manor . I strongly recommend Ben Bell solicitors.

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Terry

Terry

August 04, 2023

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The Sunderland Branch of Ben Bell

First of all many thanks to Leanne Sutherland and her associate Connor Spence for their sterling work they done
in my divorce case and its proceedings. Leanne and Connor both highly professional in their line of work and offered a friendly highly informative, first rate job. Thus i highly recommend Ben Bell solicitors

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Liam

Liam

May 25, 2023

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Thank you so much

Would also like to thank you from the�bottom of my heart for everything you have said and done for me thank you so much and if I have anymore questions I will be emailing you lol.

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Julie

Julie

May 25, 2023

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Professional

Many thanks again Jude for your patience and understanding and professionality in this long and complex case

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Jonathan

Jonathan

April 29, 2023

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Supportive

You�ve been a�star, so helpful, understanding and supportive through what has been a very difficult time for me and my family. I�m forever grateful, thank you so much.

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Lindsey

Lindsey

March 31, 2023

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So grateful

I just want to thank you so much for all of your help, support & hard work during this whole process you truly have been amazing and I will forever be grateful to you. I want to wish you lots of luck & happiness for the birth of your baby & the future. Thanks again for everything x

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Laura

Laura

March 14, 2023

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Thank you

I would like to thank you and ms shuttle for everything and the understanding and time you have given me.�I hope I don�t need your assistance again in the nicest way but if I do I would 100% choose you to represent me again. Your representation for me during the case has been phenomenal and very professional and I wish you all the best in the future.

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Anonymous

Anonymous

February 12, 2023

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Friendly

Very friendly, any issues or questions were always answered, Gille got me threw a horrendous time when at 1 point id given up total hope. Things explained so i was kept update and informed every step of the way. I felt listend to and not judged.

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Lyanne

Lyanne

December 14, 2022

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Thank you

Thank you ever so much for all your help. This was such a hard time for me and the girls and you helped so much.

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Anonymous

Anonymous

December 04, 2022

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Professional and empathetic

I want to give the maximum of stars to the amazing board of Solicitors and everyone who ahs been involved with the case. They are very professional, emphatic and kind.

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Reviews collected from

M

M

August 10, 2023

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A client

Used these guys years ago and I couldn't b happier... I been through so many solicitors... And these were the best

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Amy

Amy

March 08, 2024

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Collected on:

Amy

I can't thank this firm enough, especially Richard Hardy who took my case on. He worked perfectly and so hard to help me, he was kind, caring, polite, patient and supportive. Anytime I wasn't sure on something he took the time to explain and made sure I understood, kept me up to date along the way, he made time for me where needed, he listened and heard what i was saying, for that I'm forever grateful. I'd highly recommend this company and Richard. Thank you.

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Modelzone

Modelzone

January 19, 2024

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Modelzone

Not good at all I would not use this firm. Use a different one

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linda

linda

October 21, 2023

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linda

Friendly informative

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Tom

Matter Type:

Actions against the police

Tom

December 01, 2022

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Collected on:

Tom

I instructed Ben Hoare Bell Solicitors in a claim against Suffolk Police. Anabella Dolling and Andrew Freckleton were fantastic in the service that they offered. Andrew Is very knowledgeable in his his field and carried out a lot of work behind the scenes regarding case law and legislation. I am pleased to have won the case against Suffolk Police and an award for aggravated damages paid.

I would advise anyone looking to make a claim against police to speak to Ben Hoare Bell, having someone as experienced as Andrew Freckleton is essential in receiving the correct outcome.

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Ben Hoare Bell LLP are accredited by

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About this branch

Description

Ben Hoare Bell LLP Solicitors was established in 1979. Our 11 Partner firm now employs around 80 people across four offices in the North East of England. The firm has grown considerably and is now a well-known law firm both nationally and across the North East. The early and continuing aim of the firm is to provide high-quality advice and representation to individuals, including under the Legal Aid system in a clear, open and honest manner. Ben Hoare Bell LLP is now one of the largest and foremost practices in the North East still specialising in Legal Aid. Over the last four decades we have built and maintained successful niche practice areas.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Human rights
    • Human rights
    • Judicial review
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Welfare & Benefits
    • Mental Health
    • Mental Health Legal aid