Appleby Hope & Matthews

2.3/5 3 Customer Reviews Leave a review

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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

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3 Customer Reviews


Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

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Michelle Added 2 months ago Report to admin This review is for a different branch.
March 10, 2020 20200310131802

Rude staff


Went to get an AP1 document witnessed for myself and my husband. incorrect price quoted over the phone. When I highlighted this to 'B.S' her attitude changed including asking if I wanted to go elsewhere as I obviously wasn't happy to condescending and plain old rude.

To say there are so many solicitors around I certainly wont be returning and the only reason why I stayed then was my husband works away so to try and arrange another appointment else where would have been time consuming.

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Keith Added 6 months ago Report to admin This review is for a different branch.
November 26, 2019 20191126091612

The best of Class


Using AHM more specifically buying and selling of property we dealt with primarily Amy Wilson and Ellie Bellas and found their professionalism has been second to none, Helpful, pleasent, knowledgeable and above all you get the feeling that they actually care 5 star will use again if need ever arose again .... Well done Amy and Ellie xx

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Andrew Added 11 months ago Report to admin This review is for a different branch.
June 24, 2019 20190624144908

Terrible, dont bother!.


I used this companies criminal law department and they were very poor. They didn't reply to phone calls or emails and had to be threatened with none payment of their bill and complaints to law board in order to get a response. They also find it extremely difficult to follow client instructions. I used the head of this department and his presentation in court was extremely poor and unconvincing, lots of "errr errr errr err's". It was almost embarrassing to listen to. More disturbing than this is that they failed to notice a piece of material evidence was "missing" from the evidence file before trial!!!....which at a later date, when provided, resulted in the charge being dropped!!!....At one point i was told by them "having a criminal record won't effect my employment opportunities"....Yeah right!!! NOT... Additionally their admin was poor. They claimed I had received documents which I had not, upon requesting copies, they were clearly not signed by me and their application for legal aid was so poor I gave up - after over a year!!!!, if not more..I would seriously not recommend these people to anyone

Solicitor named in this review: Simon Walker

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