Cartmell Shepherd Limited

01228 51 66 66

Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises. Read more...

Also known as - Cartmell Shepherd Solicitors

Address
Viaduct House
Victoria Viaduct
Cumbria
CA3 8EZ
01228 51 66 66
www.cartmells.co.uk

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Accreditations

Other locations

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How Cartmell Shepherd Limited Compares

Value for money

Limited data.

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Cartmell Shepherd Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cartmell Shepherd Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 100%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cartmell Shepherd Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Cartmell Shepherd Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%

No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Cartmell Shepherd Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

16
Very Good

1
Average

1
Poor

0
Awful

0

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Elizabeth

January 08, 2024

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Collected on:

Delighted I walked through the door at Cartmell Shepherd

Having never had any experience with solicitors previously, I was out of my depth when I suddenly found I needed urgent family law advice. I choose Cartmell Shepherd initially based on the kindness of a receptionist who listened to my panic, calmed me down and pinpointed me in the correct direction. From that moment until now, I couldn't be more happy with the service I received at Cartmell Shepherd. I couldn't recommend them highly enough, in terms of their service, their fantastic legal brains, their personal touch - everything. In particular, my solicitor Jo and legal secretary, Angela B were beyond brilliant, a constant presence whenever I needed them - for any queries or just some reassurance. If I need any further legal advice, Cartmell Shepherd, and Jo and Angela, would be my first port of call - I couldn't recommend them highly enough.

A representative from Cartmell Shepherd Limited responded to this review on 10 January, 2024:

Thank you for your valued review. We are pleased you have experienced a 5 star service with us.

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Employment

Matter Type:

Employment Law

Darren

February 09, 2021

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Highly recommend

I approached this company for employment law advice and couldn't have been happier with the service. Claire was fantastic and went above and beyond her role to help me. She really cared about the impact this case had on me. She added a human touch when, quite often, engaging with legal services can be daunting and a little dehumanising. I can't express how grateful I am for the advice and support I received. Many thanks

A representative from Cartmell Shepherd Limited responded to this review on 19 November, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Consumer

Matter Type:

Consumer Disputes

Stephen

November 12, 2018

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They've Always Been Great With Us

This review is for a different branch.

Very friendly, professional and reliable team of solicitors with specialists across the whole legal spectrum. An absolute pleasure to speak with.

A representative from Cartmell Shepherd Limited responded to this review on 17 August, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

Kit

September 07, 2020

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Kit

Really nice, helpful team, very professional and easy to work with.

A representative from Cartmell Shepherd Limited responded to this review on 08 September, 2020:

Thank you for your valued review. We are pleased you have experienced a 5 star service.

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Employment

Matter Type:

Employment Law

Jonathan

August 12, 2020

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Jonathan

I just wanted to say thank you for the excellent service I received from Cartmell Shepherd. Claire Davies was so helpful. Always making herself available at short notice to answer any questions I had. I found her knowledge and expertise and clear, considered, concise advice really reassuring. I would recommend anyone to contact Cartmell Shepherd for expert legal advice. Claire and the team couldn't have been more helpful.

A representative from Cartmell Shepherd Limited responded to this review on 13 August, 2020:

Thank you for taking the time to leave a review, we very much appreciate your feedback.

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Ian

November 10, 2019

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Ian

Comprehensive services on offer at a reasonable price.

A representative from Cartmell Shepherd Limited responded to this review on 07 August, 2020:

Thank you for your feedback Ian.

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doreen

September 20, 2019

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doreen

Very good service

A representative from Cartmell Shepherd Limited responded to this review on 07 August, 2020:

Thank you for your valued review. We are pleased that you have experienced a 5 star service.

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Stephen

January 17, 2018

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Stephen

Very friendly and reliable team of solicitors with specialists across the whole legal spectrum. An absolute pleasure to speak with.

A representative from Cartmell Shepherd Limited responded to this review on 07 August, 2020:

Thank you for your valued review Swanny. We are very grateful for the feedback.

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Cartmell Shepherd Limited are accredited by

About this branch

Description

Viaduct House, our head office, is located on Victoria Viaduct right in the heart of Carlisle city centre. Steeped in history, Carlisle links the two World Heritage Sites of Hadrian’s Wall and the Lake District. With over 2000 years of history from Celts, the Romans and feuding Border Reivers and so much to see and do, Carlisle is located just a short distance from the Scottish border and is well served by road, rail and bus networks. Our office is close to the West Coast Mainline train station and is also accessible by road and bus. Ample city centre parking is situated within a five minute walk from the office where you will be met with a warm welcome a cuppa! At the heart of the office lies our Dispute Resolution, Family Law, Employment and Business Service Teams, along with our accounting and administrative teams. Having two offices in Carlisle means that, along with our online service provisions, our clients have the flexibility to decide which office is most convenient for them should they wish to meet us on our premises.

Regulated by

Legal services

Personal areas of law

Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Elderly care
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Human rights
- Judicial review
Money & Tax
- Debt and Bankruptcy
Personal Injury
- Accident At Work
- Accidents In Public Places
- Amputation
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Head Injury At Work
- Head and Brain Injury
- Horse Riding Injury
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Road Traffic Accident
- Serious Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Welfare Issues After Serious Injury
Professional Negligence
- Professional Negligence
- Professional Negligence law
Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
Banking
- Banking
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
Dispute Resolution
- Mediation

Book an appointment

Request a callback

Book an appointment

Cartmell Shepherd Limited

Accreditations

Other locations

How Cartmell Shepherd Limited Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Delighted I walked through the door at Cartmell Shepherd

Highly recommend

They've Always Been Great With Us

Reviews collected from

Kit

Jonathan

Ian

doreen

Stephen

Cartmell Shepherd Limited are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter