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Stephens Scown LLP

01392210700

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Stephens Scown LLP

How Stephens Scown LLP Compares

Value for money

This firm - 74%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Stephens Scown LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens Scown LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 12%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 77%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Scown LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Stephens Scown LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 77%
No 23%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 77%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Scown LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Stephens Scown LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 77%
No 23%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Stephens Scown LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Stephens Scown LLP only have 13 reviews listed here

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Review Sources

Client Reviews

4.1/5

Reviews summary

  • Excellent

    10
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
karolina

karolina

August 22, 2023

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Hazel Sanders

The best company! I highly recommend. I've used it a second time and have never been disappointed. Hazel Sander a wonderful, empathetic woman who very professionally and quickly led my case to a favorable solution for me.

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derrick

derrick

August 08, 2023

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My honest opinion

I cannot believe how absolutely awesome this firm is. Our immigration solicitor Lisa has proved to be an outstanding asset to this firm. Lisa goes above and beyond to achieve the best possible result for her clients. We also want to praise all the other staff that helped us along with Lisa they are a credit to the firm. We highly recommend this firm to anyone wanting a first class service. A HUGE THANK YOU TO YOU ALL
Derrick Flear and Janet Lee.

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Ed

Ed

February 13, 2023

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Excellent!

My experience of Stephens Scown has been most positive. All of the team were highly professional and competent. I would not hesitate to recommend the firm if you are looking for specialist legal work to be carried out efficiently on your behalf. 5*! Thank you, Ed.

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Paul

Matter Type:

Tenant Eviction

Paul

January 04, 2022

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Tenant Eviction

We had decided to sell our BTL which was next door to the house we owned before we moved. Our circumstances had changed in that we no longer lived next door which was one of the reasons we purchased as we lived in a University Town & also to help fund our Daughters 5 years at Vet College. We had given our tenant all of the required notice including Covid & had sold the house, however he didn't want to move out. We had no other option than to engage Helen Thomas who was supporting & informative every step of the way, in what was a very stressful situation our us.
We now have our property back & all being well will complete this month, I would have no hesitation using Stephens & Scown again & would highly recommend their services.

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Michelle

Matter Type:

Divorce

Michelle

August 31, 2021

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Harriet Wigmore and Liz Allen

I engaged Stephens Scown, namely Harriet Wigmore and Liz Allen, to act for me in my divorce proceedings. In what was a very difficult time for me, they acted with extreme professionalism and provided me with invaluable advice, whilst always listening with empathy to my concerns and they always responded by return to any questions that I had. They never once made me feel foolish or inadequate - unlike the first law firm I engaged. My divorce was settled in a timely manner and with a satisfactory outcome to both parties. Even now, 12 months after my divorce was finalised, Harriet is always willing to answer any ongoing questions that have arisen. I would not hesitate to recommend Stephens Scown and in particular Harriet and Liz Allen. They helped me in a very difficult situation and for that, I will always be extremely grateful.

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ryan

Matter Type:

Civil partnerships

ryan

November 24, 2020

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lauren mankee of stephens scowns is a credit to this company

throughout my divorce lauren has been on the ball both punctual and very communicating,
lauren is a credit to this company, hassle free, cant thank this company enough for their soliciting services.


Ryan lee

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Robert

Matter Type:

Mediation

Robert

November 19, 2020

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Dispute resolution

I contacted Stephens Scown in my capacity as Secretary of a Cornwall-based local charity placed on notice of potential litigation brought by a member alleging defamation and harassment, both of which my charity denied. The advice which I received from Catherine Mathews was both timely and pertinent, and written in a way which made it straightforward for a non-lawyer such as I to understand. My telephone conversations with Catherine and her colleague the firm were similarly helpful. I am pleased to say that we were able to dispose of the claim on satisfactory terms, and the advice, both on the law and on the tactics to be employed were instrumental in enabling us to reach this outcome.

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Elaine

Elaine

March 16, 2024

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Avoid - they do NOT carry out wills as per the deceases instructions

Please do NOT work with Stephen Scown or the Team leader for Solicitor Estate & Inhertiance Disputes at Truro. They will make you pay to support the third party you have a dispute with, charge you if you don't answer their calls when they ring and will not carry out the will as per your later partners instructions. They have now had the trust fund my late partner left me for over two years which has caused me extreme hardship. This is despite all trustees agreeing the trust fund belongs to me. Also charged me £24k on top of moving costs to move house (so it cost me about £30k to move house - absolute rip off). Just so I could get an RX4 (signed by a second party - to release the charge on my property to move) and release my equity. Charged their costs to the trust fund (illegal) and taken interest payments from this for their bills without the permission of the trustees. This caused extreme upset to me, to my first time buyer, the family I was buying from (who had were getting divorced and who had recently lost a child, whilst moving). SS are rogue solicitors. AVOID AT ALL COST

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Mr Mark Maynard

Mr Mark Maynard

March 11, 2023

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I never felt they were 'on my side'

My case was passed through three solicitors as each predecessor left the company. Despite being told that I was not charged for each new one to 'get up to speed' I felt this is what happened. The last solicitor, to me, seemed more interested in invoicing than actually investigating the case. The first invoice was wrong and I had to get help to get this corrected. Then, despite promising that he would consider a 'no win no fee' instead requested a huge minimum sum for continuing with the case. They also promised 'free' advice but when I did not accept continuing with the fees requested, they charged me for the 'free' advice. I had to pay this after winning the case with a different company.

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Fionn

Matter Type:

Divorce

Fionn

November 04, 2022

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Worst divorce lawyers in Cornwall

I was recommended this firm. Disaster! The lawyer who dealt with the financial proceedings in my divorce was weak and just did not fight for me. She gave in on every major point. In fact the only thing she was good at was billing me massive amounts every month and refusing to do further work until paid. And when I followed the firm’s complaints procedure the partner dealing was arrogant and unhelpful. And refused to agree to arbitration to resolve the matter. So I lost my home and paid this firm a five figure sum for the privilege.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Immigration
    • Applications for British citizenship
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing