3174 Reviews of Digby Brown LLP rated 4.8/5 in Edinburgh

How Digby Brown LLP Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Digby Brown LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Digby Brown LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Digby Brown LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Digby Brown LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Reviews summary

Excellent

2877
Very Good

126
Average

34
Poor

31
Awful

106

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

james

May 30, 2025

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My case

This review is for a different branch.

Hi there I recently had a very good result on my case ,I would really like to mention my solicitor whom represented me ,with very high standards off communication and representation,I would like to thank Sarah Kelly from Digby brown Glasgow office for everything she did for me ,if you do happen to require a solicitor then I can't recommend Sarah enough , absolutely amazing from start to finish also Colin moffat who was very much involved before Sarah took on my case , thank you so so much for everything and especially the very positive outcome,without Sarah I'd be still in a very horrible negative situation,very much appreciated thank you guys ,you are the very best 👍👍

A representative from Digby Brown LLP responded to this review on 30 May, 2025:

Hi James, Thank you for taking the time to leave such a lovely review – and for the kind recommendation. It is great to hear the service from Colin Moffat and Sara Kelly was amazing from start to finish and they secured a very good result on your case. Thank you for turning to Digby Brown for legal help. We will pass along your kind words and thanks to Colin and Sara and wish you all the best.

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Personal Injury

Matter Type:

Fatal Accident

Nicola

February 19, 2021

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Innes Laing went the extra mile for me

This review is for a different branch.

Totally appreciate the extra effort Innes went to in retrieving me allowable reports on my mother's death.
With also having legal knowledge of whom I may ask next, for more information! That titled next of kin are meant to communicate to siblings.....
The information I received means more than the financial compensation in my mind!
Crossing the t's and dotting the i's.
All the little things covered. As my mum did.
Thank you for helping me fully finish this sad chapter before I move on to the next.

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Reviews collected from

Tracey

June 11, 2025

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Tracey

Had to contact the dr to chase up medical report myself, was told would take so long then it changed to longer and still had no response so I contacted the office and asked for it to be sent.
Was told valuation was sent and company have 5 weeks to respond to then be told we will give them another day to respond still no response from emails i have sent asking what happens now so feel that emails being ignored and dont know what happens next.
Think they say a time frame then move it and leave you hanging not knowing whats next if anything wouldnt recommend tbh and feel like ur just a number that they will eventually get to best using small company that may keep you better informed

A representative from Digby Brown LLP responded to this review on 11 June, 2025:

Hi Tracey, thank you for reaching out. We take every review seriously and are currently looking into this for you. We will follow up with more information shortly.

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Tiago

June 09, 2025

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Tiago

Overall i am satisfied with the way my case was handled, however it is quite clear that solicitors operate on a factory like scheme, quantity over quality. My initial solicitor was changed towards the end of my case, which was not explained to me beforehand, and the second solicitor was very pushy trying to change my decision of accepting the offer. I do understand that solicitors work on commission but at this point this is not a professional behaviour. My other note - my surname is polish, therefore I was addressed in polish every time a polish solicitor called me. I have not requested it, and the fact that the second solicitor didn't even know that all my communication with the previous one was in English was a big red flag and contributed to my decision of closing the case as soon as possible.

A representative from Digby Brown LLP responded to this review on 09 June, 2025:

Hi Tiago, We're sorry to see you rated us only three-stars. We are surprised by your comments here as this is not the service we strive to deliver. We are keen to investigate these matters further, but we cannot find any client records which match your details. Would you be able to send more information to help@digbybrown.co.uk so we can look into this fully for you please?

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Debbie

June 07, 2025

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Debbie

The best solicitor in town: :::infact number 1

A representative from Digby Brown LLP responded to this review on 09 June, 2025:

Hi Debbie, Thank you for taking the time to leave a review, we really appreciate your feedback. It is great to hear that you consider us to be the best solicitors! Thank you for choosing Digby Brown for legal help. We will pass along your kind feedback to the Edinburgh team and wish you all the best.

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Emilio

May 21, 2025

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Emilio

Digby Brown Solicitors made this daunting experience simple and easy. They acted very professional, and we got best outcome from this process.

A representative from Digby Brown LLP responded to this review on 22 May, 2025:

Hi Emilio, Thank you very much for taking the time to leave a review, we really appreciate it. It is wonderful to hear that the Edinburgh team made a daunting experience simple and easy and they got the best outcome for you. Thank you for choosing Digby Brown for legal help. We will pass along your feedback to the team and wish you all the best for the future.

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James

May 14, 2025

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James

Excellent company, resolved my claim relatively quickly.

A representative from Digby Brown LLP responded to this review on 14 May, 2025:

Hi James, Thank you very much for taking the time to leave a review, we really appreciate your feedback. It is great to hear that the Edinburgh team resolved your claim relatively quickly and the team were excellent. Thank you for choosing Digby Brown for legal help! We will pass along your kind comments to the team and we wish you all the best.

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About this branch

Description

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Cerebral Palsy Claims
- Clinical Negligence
- Fatal Medical Negligence Claims and Inquests
- Medical Negligence
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Passenger
- Children's Accident
- Children's Serious Injury
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motorbike Accident
- No Win No Fee
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip

Business areas of law

Charities
- Charities

Digby Brown LLP

Accreditations

Other locations

How Digby Brown LLP Compares

Value for money

Satisfied with
outcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

My case

Innes Laing went the extra mile for me

Reviews collected from

Tracey

Tiago

Debbie

Emilio

James

Digby Brown LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

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Digby Brown LLP

Accreditations

Other locations

How Digby Brown LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

My case

Innes Laing went the extra mile for me

Reviews collected from

Tracey

Tiago

Debbie

Emilio

James

Digby Brown LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter