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Zero stars, avoid like the plague
Awful solicitors, very rude, condescending, terrible attitude, against solicitor conduct/standards, especially Nancy Ballard - incompetent, no communication, refused to take client instructions, refused to copy in the client in correspondence/communications to the opponent and what seems to be very clear bias towards the opponent. Do not trust these solicitors and stay away from them and Nancy Ballard. Did not read any emails, evidence, paperwork and had no idea what she was doing. Totally jeopardised my case and should have been paid more - so loss and damages as well as negligence. Terrible attitude, no idea how to behave with clients. Refusal to disclose documents and files despite formal written requests. Against GDPR. Avoid this firm, how Nancy Ballard is a solicitor is shocking. Google her and you'll see negligence. Wish I'd read the reviews first. The matter has now been referred to the SRA and the Legal Ombudsman.
