Conveyancing Direct

Multiple errors and poor comms... looks like they have now went into administration while still holding some of the proceeds from our sale .

AVOID AT ALL COSTS!!! This is by far the worst company i've ever had dealings with. My partner and I were first time buyers in a very straight forward and easy purchase of a new build home. We were advised against using Conveyancing Direct but despite our better judgement because they has quoted us a cheap quote thought what could go wrong? The answer to that is EVERYTHING. They quoted us an amount and confirmed it in writing twice. Are completely uncontactable via phone forget it if you want any verbal advice this is purely an administration company who liaise through email and don't offer any form of support or advice. No one answers their phones, ever. No one gets back to voicemails, ever and the emails you do send have to be forwarded on with urgent headers for anyone to respond. They left everything until the 3 working days prior to move in date to send us a bill that had extra charges on it apparently for things that had changed throughout the process but no one ever advised us about but said they are within their rights to do so. Didn't seem to care either that we were unhappy or wanted to register a complaint. Most companies work on recommendations and customer service, this company care about neither they just want paid for the most basic service. Had we known just how bad they were going to be we'd have paid the extra £200 to use a reputable firm. If this helps at least one other person make the decision not to use this company this review has been worth writing. If you want to avoid stress use another company. Sending over instructions on the settlement 3 working days before completion of move in with minimal contact beforehand, load of jargon and emails basically demanding money but not explaining what for. Please don't use this company.

Have dealt with conveyancing direct for a number of years on and off. Always found them efficient and fast. Went back to them last month for a new property transaction. Made clear from the beginning that I don't want things to drag on. Had been messed around by a number of other firms pretending to offer cheap deals when infact its not the case at the time of settlement !

I work in Singapore and needed someone I could rely on.
Conveyancing Direct were excellent, correspondence everyday, great legal advice and kept to their word.

impressed with Caroline Rebecca and finally Nicola the people who handled it .

Give these guys a 10 star Rating
Don't waste your Time guys with other firms offering cheap inefficient deals

Regards. Captain Of the sky!

High recommended, they did a great job when I moved into a new build property and encountered lots of issues during the process. Can’t thank them enough!