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At LPL - Leading Property Lawyers - our mission is to exceed your expectations by delivering an accessible conveyancing service during which you can speak to us as and when you choose, email or obtain online case progress reports, and ultimately complete your property transaction in a stress free and timely manner. When you initially instruct us our experienced and friendly staff will talk you through the process and provide you with a written step by step guide for reference. This will give you the opportunity to tell us what timescales and other factors are important to you ensuring we are aware of your expectations at the outset and can therefore strive to meet and exceed them. LPL has been created to offer a fresh approach to conveyancing. To demonstrate our commitment in delivering our unique customer experience we have introduced a client service level pledge. Read more...
Also known as - Leading Property Lawyers
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of LPL on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using LPL. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used LPL and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how LPL performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used LPL and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how LPL compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that LPL offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Read Roper & Read.
Matter Type:
Residential Conveyancing
Sherrie L
Collected on:
LPL helped me buy my forever home and could not have been more helpful. It was not a normal situation but they got it completed for me. Would recommend.
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Verified review
This review has been left by a verified client who used Read Roper & Read.
Matter Type:
Residential Conveyancing
Sherrie L
Collected on:
LPL helped me to buy my dream forever home and could not have been more helpful - even though the situation was not normal!
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Verified review
This review has been left by a verified client who used Read Roper & Read.
Matter Type:
Residential Conveyancing
George O
Collected on:
Really helpful, it was a difficult time moving my mother into a home but LPL were great and did the conveyancing really quickly and professionally. The portal page was helpful to get quick updates.
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Matter Type:
Residential Conveyancing
Nishanthan
Collected on:
Keanan Harrison provided exceptional service throughout the entire process. He was professional, kind, and incredibly helpful. Despite the challenges posed by the seller’s side, Keanan kept me well-informed and handled everything with great expertise. His support made a significant difference, and I would highly recommend him as a conveyancing solicitor
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Ali
Collected on:
I regret to say that my experience with this company was extremely unsatisfactory. I worked with Morgan Dalton as our Conveyancing Executive, and found the service to be subpar. The company appeared careless and unresponsive to requests, including my appeal for a different representative to handle our documentation and correspondence.
Morgan Dalton consistently failed to provide timely updates, often leaving us without information for weeks at a time. There was a lack of confirmation regarding receipt of documents or notification of any additional support required from external parties. Despite repeated requests in our emails for delivery confirmations, we received no responses.
Overall, the level of communication and service fell well below acceptable standards, leading to a frustrating and disappointing experience. I cannot recommend this company based on my interactions.
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Ewan
Collected on:
really poor service - very bad at answering queries / slow at responding to calls
most importantly.....hung up on me when I expressed my dissatisfaction!
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Matter Type:
Residential Conveyancing
Oleg
Collected on:
Case Number 772000
The purchase was never completed, but I endured three months of a interesting unprofessiaonal experience. The caseworker consistently failed to respond to my requests. For instance, it took three weeks to get an answer on how much it would cost to leave the dishwasher in the house—three weeks after the estate agent confirmed that the response had been sent. I was unable to reach the caseworker for three weeks, and no, she was not on vacation (at least, that's what I was told). Escalating the issue to the caseworker's team leader only helped on the third attempt.
The caseworker NEVER informed me that the mortgage offer from the bank had not been received, despite my sending a copy of the mortgage offer to her. You will never receive any confirmation letters, such as "requested documents have been received," nor will you get any notifications about to-do items, like paying to start the search process. In the end, I was somewhat relieved that the purchase was canceled because it allowed me to move on to other solicitors!
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Matter Type:
Residential Conveyancing
Linnéa Sara
Collected on:
Our conveyancing case handler mixed up the prices of the properties we were selling and buying because she kept mixing up the pages in our forms (and refused to be guided to the correct pages until after many attempts), she misread a title register, she added unauthorised fees to our account (despite notes on our account) and so it went.
We tried getting a change of conveyancing case handler but were blocked from speaking to her manager by various staff when phoning in. The manager didn't bother even speaking to us after we emailed clientservices, instead our conveyancing case handler got in touch and instructed us that the issue was resolved. Then she went on to not pay attention again some more.
We got so fed up with her after she did work on buying a property ONE MONTH after we told her not to (the chain collapsed) that we felt there was no salvaging the situation and that we'd rather start again with a completely different firm. At that point someone FINALLY decided to provide the contact details for the manager.
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Matter Type:
Residential Conveyancing
Alex
Collected on:
All was nice and quick until I was assigned a case handler. After this everything ground down to a halt. Their manager was absolutely no help either.
Can never get a hold of anyone on the phone, and they did not keep me updated in regards to my purchase. I've no clue how they managed to get the reviews they have, but I can only assume it's not from property conveyancing.
I would strongly advise against using them. My mortgage advisor who pointed me towards them also added them to their black list to never recommend a customer to again.
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Matter Type:
Residential Conveyancing
Pardeep
Collected on:
I am writing to extend my heartfelt gratitude for the exceptional service and support Soh Sohail provided during my recent property purchase. His expertise, dedication, and professionalism were evident throughout the entire process, and I genuinely appreciate his effort to ensure a smooth and successful transaction.
From the initial consultation to finalizing the purchase, Sohail's attention to detail gave me great confidence and peace of mind. His timely communication and willingness to address all my queries promptly made a significant difference, and I truly valued his guidance and advice at each step. Thank you once again!
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Tom
Collected on:
LPL were great from start to finish. We had quite a tight timeline. Every time that we had to get something done by a certain time it was done proactively we didn't have to check in much at all. Keanan was particularly helpful to us during this frankly quite scary/exciting period of buying our first house. I would highly recommend!
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Mary
Collected on:
They were amazing and helped us complete just before SLDT changes took effect! I would definitely recommend LPL!
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MEERA
Collected on:
Highly recommend thanks to Sneha - she was wonderful to work with, keeping us updated at all times and replying to queries very quickly.
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Katlyn
Collected on:
My Partner and I just purchased our first home with the help of LPL Solicitors. In Particular Sneha Rayat. Sneha was our solicitor throughout the process and we honestly cannot thank her enough for all the help and support. Sneha was assigned to our previous case and she was so brilliant we requested her for this purchase. Sneha was calm and lovely throughout the whole process. If there was anything Jake and I were unsure of she would phone us immediately. Sneha was always easy to get hold of Via email or phone and we never had to wait for a response or felt like we didn’t know what was happening behind the scenes. If there were any issues Sneha dealt with it before coming to us so that we wouldn’t worry. We felt looked after throughout the whole process and Sneha honestly made the process feel easy. We cannot put into words how grateful we are and we recommend LPL and Sneha to anyone buying their first home. Katlyn & Jake
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Alexandru
Collected on:
Just want to say thank you to the LPL team for all their support during the process.
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LPL and Leading Property Lawyers are trading styles of Read Roper and Read Solicitors Limited which is a Company registered in England & Wales (Company No.11269980) and is regulated by the Solicitors Regulation Authority under registration number 658171. We have been awarded the Law Society´s Conveyancing Quality Scheme (CQS), an accreditation which recognises the country´s leading conveyancers. A list of Directors is available at the registered office. The term ‘Partner’, if used, denotes a Director.
