Et Law Limited

Carol Sullivan and her team in Great Moor, Stockport did an excellent job providing conveyancing for my recent house move. I found them to be approachable, helpful and easy to contact when questions arose.

I did not have a good experience working with Natalie Shriane(working under Carol Sullivan). The only thing they were prompt about is getting the payment. I started my process on May 1st week. It ended just recently on July 26th with multiple pushes from my end and escalation to the point of contact who referred this ET Law firm. All the time they state that either the assistants are OOO or the conveyancing executive is OOO. Each query I raised took 3 weeks to get a response(without considering the delay from seller side). This 3 weeks is just their time window(just for forwarding the mail). I was literally shocked to know that they take a mail confirmation from the seller's solicitor side without asking for actual proof in certain matters. They dont forward all the documents unless specifically asked to. They dont respond for any mails and will assure to give a call back which you will never receive. I almost lost the sale as my sellers were agitated by the delay and I had to ask sorry for the only mistake of choosing them out of good will.

I was recommended to ET Law by my mortgage advisor who was very good. So I went with his suggestion but unfortunately I had a very bad experience with ET law. Ofcourse a law firm can have multiple practitioners which is why I am exactly stating the conveyancing executive I was involved with! They were terribly slow- Literally every query I raise today will reach sellers by the end of next week and the response from them will reach a week after. Due to this awesome reply time span, my process took >8 weeks which I guess would have been more if I have not escalated the slowness to my advisor MULTIPLE TIMES. They say they will call you once they review the file which seldom happens. She is awful so is her assistant- Natalie Nugent, Charley Robson(slightly better in courtesy). So just run away if you hear these names in your email.

Should have been a straight forward sale, with no chain. I think they work backwards, searches were completed on the 6th Feb and we are still waiting for a completion date. We then kept being ask to sign more paperwork, send over more bank statements.. We were told over 3 weeks ago that they were waiting for the compliance team to sign off our file and we are still waiting. Almost 4 months since we instructed the solicitors and we are still waiting. Our solicitor does respond quite quickly to our emails, unfortunately they are not saying what we want to hear! The EA is also chasing them on a daily basis and we aren't getting anywhere with a completion date.

This is the 5th time I have used this solicitor firm. The house sale process is always problematic in some way, but David Simpson is very patient. He will answer his phone and respond to emails, which I was always grateful for.