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How Owen Paulo Legal Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Owen Paulo Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Owen Paulo Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 0%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Owen Paulo Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Owen Paulo Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Owen Paulo Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Owen Paulo Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    53
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

April 26, 2024

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Collected on:

Excellent

Very quick and easy communication in obtaining my Licence to Sublet, would absolutely use again and recommend to others.

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Toni Norris

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Toni Norris

April 26, 2024

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Collected on:

Highly Recommend

Owen Paulo and in particular Isabel made everything very easy and straightforward. The main issues were explained clearly and I was kept updated promptly. Very good to deal with and would use again.

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Abir

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Abir

April 24, 2024

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Collected on:

Lorraine was GREAT !

Lorraine and everyone at Owen Paulo were fantastic. They were super professional and very kind and caring when helping me complete on the sale of my property. They handled everything with ease and were so easy to work with. 10/10 would recommend.

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Anonymous

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

April 24, 2024

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Collected on:

Staircasing experience

Everyone from the start to the end of our stair casing process (which is already long winded) made dealing with Owen Paulo that bit easier. We used this same company when we first purchased our property (previously known as Direction Law LLP) hence why we went back to them as they were clear and precise with their explanations.
Thank you once again and will use on our next house purchase (hopefully not anytime soon).

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Roseanna

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Roseanna

April 23, 2024

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Collected on:

Great service - highly recommend

Owen Paulo were great, they always replied to any emails in good time, usually the same working day or the next. They were always polite and professional. Emails they sent included attachments with further details on processes or giving advice on how to complete forms.

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Chuks

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Chuks

April 20, 2024

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Collected on:

Excellent work

Georgia McGuirk and Ann provided excellent service. Clarified each stages of the application and provided updates. They didn’t promised what they cannot deliver

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Terry Stallwood

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Terry Stallwood

April 19, 2024

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Collected on:

Staircasing.

Very helpful, attentive and professional service.

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Malvin M

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Malvin M

April 10, 2024

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Collected on:

Owen Paulo was great, especially Chris!

I have just completed on my first property. Throughout the process, Chris, who I mainly spoke to was very diligent, and courteous in answering all my questions and explaining things throughly and careful. Some things I had to go over and over again as I didn’t understand but he was very patient. blessed me with some great solicitors.

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Mr Taylor

Matter Type:

Purchase and Sale

Mr Taylor

March 27, 2024

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First Time Buyer Review

I had an amazing experience buying my 1st house with Owen Paulo Legal.
Everyone was incredibly helpful from start to finish! Hannah in the New Business Team was incredibly helpful during those early stages, explaining to me the costs, advising on any early questions I had etc
I was then allocated to Lyn & Ellie, who kept me up to date throughout my purchase. I always felt like I was in good hands with them and they made sure I knew exactly what was going on.
Once we had exchanged and was working towards Completion I was then Passed to Louie, who was incredibly knowledgeable and always promptly answered any questions I had regarding my statement and the completion process.
It then did not take long at all to hear from Simon, to confirm my application has been passed to Land Registry.

Overall, I had a great experience, with a company that worked to ensure I felt as little stress as possible.
Communication was regular and consistent.
Knowledge of shared ownership was second to none.
Price - Very affordable!

A huge thank you to everyone at the company for all of your help!

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Faye

Verified review

This review has been left by a verified client who used Owen Paulo Legal Limited.

Matter Type:

Purchase and Sale

Faye

March 18, 2024

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Collected on:

Great

The firm were recommended to us by our broker and from the get go they were great. Each staff member is an excellent communicator - they answered emails within 1 working day, answering every little question we had (which was a lot!) and in simple terms. Some companies you feel like you're hassling with questions but they made us feel we weren't a bother. Their pricing was transparent and reasonable. As first time buyers we didn't know what to expect from solicitors but they honestly felt like they were on our side and working genuinely for our benefit. All of the paperwork/signing documents side of it was straightforward. We are now in our new home enjoying the next stage of our lives. Thanks so much!

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Reviews collected from

Billy-Ray

Matter Type:

Purchase and Sale

Billy-Ray

April 14, 2024

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Billy-Ray

I used Owen Paulo for my recent house purchase, bought new build shared ownership and am happy with the service I received. I was completely unfamiliar with the process beforehand and the staff made the whole process really clear and straight forward, and kept me up-to-date along the way.

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Yanal

Matter Type:

Purchase and Sale

Yanal

February 23, 2024

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Collected on:

Yanal

Isabel Guerin-Trickey has truly set a benchmark for innovation and problem-solving in an area where precedents are scarce and conventional methods fall short. Not only did she tackle an issue that was far from common practice, but her creative approach and determination led to a resolution that was both effective and forward-thinking. Isabel didn't just meet the required standards; she went above and beyond to ensure the solution was not just a temporary fix but a step towards long-term improvement. Her willingness to go the extra mile to assist was not only impressive but also incredibly reassuring. It's rare to encounter someone so dedicated and capable of thinking outside the box, and for that, Isabel deserves the highest commendation. Her (and Owen Paulo's) work ethic and innovative mindset are truly exemplary.

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Megan

Matter Type:

Purchase and Sale

Megan

December 19, 2023

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Megan

Sold my flat with Lorraine as my solicitor. Lorraine was brilliant - she made time to answer any questions I had, and was supportive and positive when things didn't go to plan. Would absolutely use Owen Paulo again :)

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Sophie

Matter Type:

Purchase and Sale

Sophie

November 06, 2023

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Collected on:

Sophie

The sale of my property was managed by Lorraine Branchett and she was excellent. Always responsive and helpful and on the ball with each step of the process. Thank you Lorraine!

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Owen Paulo Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

We have seen resales and staircasing grow from a bi-product of new build shared ownership conveyancing, into a major part of the industry and we are extremely proud to be the only firm in the country solely specialising in these particular types of conveyancing. Some of our conveyancers have been in this sector for over 20 years and with the same staff from Direction Law, we have built relationships with many housing associations and mortgage brokers who are happy to direct clients our way as they know we have the knowledge and expertise. We have a passion for pre-loved affordable housing and that translates into our conveyancing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Housing Associations
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
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