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Kingsley Smith Solicitors LLP

4.9 | 32 Reviews 32 Reviews | Housing & Property
227 Total Company Reviews info icon Housing & Property | info icon 227 Total Company Reviews Housing & Property | info icon 227 Total Company Reviews

The Joiners Shop, The Historic Dockyard, Chatham, Kent, ME4 4TZ

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The Joiners Shop, The Historic Dockyard, Chatham, Kent, ME4 4TZ

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The Solicitors Regulation Authority

Regulator ID: 419662

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Kingsley Smith Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Kingsley Smith Solicitors LLP are accredited by

The Law Society accreditation awarded to Kingsley Smith Solicitors LLP

Description

Choose Kingsley Smith solicitors for a boutique, personal service to get you the outcome you need. We pride ourselves on our open and transparent service, speaking in plain English and agreeing fees in advance. We are renowned in England for our expertise in planning law. Based in Chatham, Kent, we deliver constructive, practical and effective planning services to the whole of England. Outside of planning, we provide excellent additional legal services, covering core legal areas such as dispute resolution and employment law.

Rankings by area of expertise

The rankings below show the areas of expertise that Kingsley Smith Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Kingsley Smith Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Kingsley Smith Solicitors LLP are accredited by

The Law Society accreditation awarded to Kingsley Smith Solicitors LLP

Description

Choose Kingsley Smith solicitors for a boutique, personal service to get you the outcome you need. We pride ourselves on our open and transparent service, speaking in plain English and agreeing fees in advance. We are renowned in England for our expertise in planning law. Based in Chatham, Kent, we deliver constructive, practical and effective planning services to the whole of England. Outside of planning, we provide excellent additional legal services, covering core legal areas such as dispute resolution and employment law.

Rankings by area of expertise

The rankings below show the areas of expertise that Kingsley Smith Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Kingsley Smith Solicitors LLP

Meet the team of Kingsley Smith Solicitors LLP

Contact & Locations - Kingsley Smith Solicitors LLP

Opening hours

Monday 08:45–09:00
Tuesday 08:45–09:00
Wednesday 08:45–09:00
Thursday 08:45–09:00
Friday 08:45–09:00
Saturday (Closed)
Sunday (Closed)

The Joiners Shop, The Historic Dockyard, Chatham, Kent, ME4 4TZ

Reviews

4.9 /5 32 Reviews
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Rating

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Clients say

What clients say about Kingsley Smith Solicitors LLP

Clients praise the firm for strong planning and property law expertise, clear practical guidance on complex boundary and planning issues, and effective case resolution. Reviewers value prompt, patient communication, honest straightforward advice, careful explanation of processes and risks, supportive client-focused service and measured, confident handling of legal strategy. The team’s knowledge, responsiveness and calm reassurance under pressure are repeatedly highlighted.

honest advice
clear explanations
prompt responses
supportive service
excellent knowledge
highly knowledgeable
patient listening
reliable guidance
resolves cases
strong advocacy

ReviewSolicitors Review List

Profile image of N

N

Wonderful reassuring advice

I had a query regarding a property matter and received a call from Elizabeth Kingsley-Smith in response to my call. She listened very patiently to my very long-winded explanation and gave me advice (and understanding). I was very impressed and am so grateful for the advice given.

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Anonymous

Help was invaluable and I would be happy to recommend his services

Please convey my thanks to Chris Eastland in helping guide me through the consultation and compromise agreement process. His help was invaluable and I would be happy to recommend his services and those of Kingsley Smith in the future

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Anonymous

We are very grateful for their help

A wonderful firm, that really helped us when we were having problems with Listed Building permission. It was lovely to finally find someone with the knowledge and expertise to successfully argue our case for us. We are very grateful for their help

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Anonymous

Can I just say a very big thank you

Can I just say a very big thank you to Kingsley Smith Solicitors and Chris Eastland in particular. His response was very quick to our problem. Friendly professional service. Took all the worry and hassles out of what could have been a complicated issue. Explained all issues clearly and concisely and dealt with everything without fuss. I�m pleased we approached Kingsley Smith. Thank you

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Anonymous

Found our experience with you very satisfactory

You were our first visit to a solicitor in 40 years and found our experience with you very satisfactory. Thank you.

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Other Reviews

Profile image of John Sidhu

John Sidhu

John

I purchased a property 3 years ago with the intention of renovating it into a family home. It was in a state of severe disrepair but in my opinion not derelict and I believed at time of purchase that the material facts of the property demonstrated disrepair. This was the battle that I ended up facing into. I realised through a fairly innocuous application that the LPA was indicating Abandonment, meaning the property had lost all rights from a planning perspective. The implications for me were huge and I wasn't willing to accept this. I realised I needed professional support. I did extensive research into solicitors who could help; I spoke to several who basically said my case was hopeless. I also realised that many solicitors would only take on 'sure bets' to keep their success rate high. I eventually found Kingsley Smith Solicitors, having read many of their previous cases I could source in the public domain and I immediately felt that I had found the solicitors I needed for my problem. Nicholas Kingsley-Smith prepared a robust application to the LPA. The LPA rejected it because in my opinion they had their own agenda and critically, they ignored or paid scant regard to some of the material facts in the application. This meant that I had to go to appeal, where again Nicholas prepared the paperwork. Ultimately, the Planning Inspectorate Allowed the appeal and we won the case. Perhaps the most interesting thing was that in the Inspector's report he quoted or paraphrased many of the arguments that had been put forward. My understanding is that the bar for winning at appeal is set at the appellant's argument stands up 'on the balance of probabilities', I think anyone who were to read the judgement of the inspector would say that this bar was far exceeded and it was beyond doubt that the appeal was successful. I think there are also a number of subtle precedents this appeal has set regarding Abandonment and I feel proud that others can also benefit from this experience. In the ways of working, I appreciated the robustness of the approach and to be honest the willingness to knock back some of my weaker arguments that wouldn't add value to the narrative; that is to say that although I am the fee payer I wasn't pandered to at the cost of the case. Also, considering the quality of the arguments presented, there was another reference case that Nicholas sourced and when I look at the way their argument was presented versus ours it was night and day. I cannot recommend Kingsley Smith Solicitors highly enough.

0
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Profile image of viv chandler

viv chandler

viv

Nicholas Kingsley Smith Vivienne Chandler ….My Story At my wits end,following two failed applications trying to gain a certificate of lawfulness on my caravan ,including the imminent threat of eviction. Added to which given very bad advice from a local planning consultant,I did a search and found KSLaw , HOW LUCKY WAS I !!!! After speaking to Elizabeth Kingsley Smith,Nicholas called me . I explained the very complex issues surrounding my case and at first he wasn’t optimistic,but one by one he broke down all of them ,he is a master at unraveling the nuts and bolts of any legal argument . Put simply he is exceptionally knowledgeable in all aspects of planning law. He responds promptly and is very consise and measured,always ahead of the game,steering you in the right direction,his experience is second to none . Extremely lucky that he was on MY side ! I would not hesitate in giving the highest recommendation to Nicholas Kingsley Smith . I will be putting the fear of god into the Council,when they realise he will be representing me in the next phase ,Planning ! One really good piece of advice ,when speaking directly to Nicholas DO NOT interrupt him in mid flow !!! I look forward to the next chapter …….

Thank you, Vivienne, for taking the time to leave such a detailed and generous review. We are very pleased to hear that you felt supported during your case. Your comments about our approach, responsiveness, and depth of planning law expertise are greatly appreciated.

0
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Profile image of Stuart

Stuart

Stuart

Elizabeth an Chris were both very helpful and provided an excellent, professional service. The advice offered and support received throughout the process were much appreciated.

0
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ClaireEdge23

ClaireEdge23

Our neighbours started a boundary dispute with us, so we enlisted the help of Chris Eastland to navigate us through. Chris was very professional and knowledgeable. At no point did we feel we were being pressured to do anything that would cost money. The communication was clear and to the point. He’s clearly got lots of experience with cases like this. We highly recommend Chris at Kingsley Smith and would use him again (should we need to, hopefully not!)

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Martin

Martin

As a first time house buyer dealing with a problem with the planning documentation, I turned to Kingsley Smith Solicitors for advice. They were extremely welcoming and helpful, giving absolutely amazing advice on how to plan for the upcoming processes and risks ahead. I would recommend everyone to work with Kingsley Smith for any planning needs.

0
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Reviews

4.8 /5 227 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Kingsley Smith Solicitors LLP

Clients praise the firm for strong planning and property law expertise, clear practical guidance on complex boundary and planning issues, and effective case resolution. Reviewers value prompt, patient communication, honest straightforward advice, careful explanation of processes and risks, supportive client-focused service and measured, confident handling of legal strategy. The team’s knowledge, responsiveness and calm reassurance under pressure are repeatedly highlighted.

honest advice
clear explanations
prompt responses
supportive service
excellent knowledge
highly knowledgeable
patient listening
reliable guidance
resolves cases
strong advocacy

ReviewSolicitors Review List

Profile image of N

N

Wonderful reassuring advice

I had a query regarding a property matter and received a call from Elizabeth Kingsley-Smith in response to my call. She listened very patiently to my very long-winded explanation and gave me advice (and understanding). I was very impressed and am so grateful for the advice given.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ben

Ben

Simply the best planning solicitors!

Simply the best planning solicitors we have ever used! Down to earth, plain speaking and a true inspiration to all. Nicholas helped us resolve tricky planning issues with a housing development, that included historical aspects. We have used many solicitors for planning related projects, but Nicholas certainly wipes the floor with anybody we have used previously. His experience and knowledge are of the highest degree possible, pleased they are on our side and not our opposition! I can assure you that if you have any planning or development issues, the moment you instruct KS Law you are in safe hands….. Ps, word of sound advice from a big life lesson, don't instruct an architect to fight development issues, in the long run, you will save a fortune by instructing KS Law - Fact

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Astrid

Professional Law Firm

I employed the services of Nicholas Kingsley Smith in order to object to a planning permission of a kitchen extension to my neighbours’ house. Even though it turned out that my neighbour has permission to construct their kitchen extension to more than the original projected surface area, I was greatly satisfied with the service provided.

0
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Anonymous

Thank you for the professional and dedicated service and advice

Good morning Nicholas and thank you for the good news last week. Please allow me this opportunity to thank you for the professional and dedicated service and advice Kingsley Smith have delivered compared to previous so called experts you are without doubt in a class of your own

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Anonymous

Very very big thank you

Words fail me at this moment but a very very big thank you for your all your help and understanding and taking away some of the stress I was going through.

0
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Other Reviews

Profile image of John Sidhu

John Sidhu

John

I purchased a property 3 years ago with the intention of renovating it into a family home. It was in a state of severe disrepair but in my opinion not derelict and I believed at time of purchase that the material facts of the property demonstrated disrepair. This was the battle that I ended up facing into. I realised through a fairly innocuous application that the LPA was indicating Abandonment, meaning the property had lost all rights from a planning perspective. The implications for me were huge and I wasn't willing to accept this. I realised I needed professional support. I did extensive research into solicitors who could help; I spoke to several who basically said my case was hopeless. I also realised that many solicitors would only take on 'sure bets' to keep their success rate high. I eventually found Kingsley Smith Solicitors, having read many of their previous cases I could source in the public domain and I immediately felt that I had found the solicitors I needed for my problem. Nicholas Kingsley-Smith prepared a robust application to the LPA. The LPA rejected it because in my opinion they had their own agenda and critically, they ignored or paid scant regard to some of the material facts in the application. This meant that I had to go to appeal, where again Nicholas prepared the paperwork. Ultimately, the Planning Inspectorate Allowed the appeal and we won the case. Perhaps the most interesting thing was that in the Inspector's report he quoted or paraphrased many of the arguments that had been put forward. My understanding is that the bar for winning at appeal is set at the appellant's argument stands up 'on the balance of probabilities', I think anyone who were to read the judgement of the inspector would say that this bar was far exceeded and it was beyond doubt that the appeal was successful. I think there are also a number of subtle precedents this appeal has set regarding Abandonment and I feel proud that others can also benefit from this experience. In the ways of working, I appreciated the robustness of the approach and to be honest the willingness to knock back some of my weaker arguments that wouldn't add value to the narrative; that is to say that although I am the fee payer I wasn't pandered to at the cost of the case. Also, considering the quality of the arguments presented, there was another reference case that Nicholas sourced and when I look at the way their argument was presented versus ours it was night and day. I cannot recommend Kingsley Smith Solicitors highly enough.

0
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Profile image of Ali Ridha

Ali Ridha

Ali

Boundry disputes take a long time and can leave clients in a panic to switch solicitors. In a rush to contact solicitors (and potential guidence) Elizabeth Kingsley went out of thier way to briefly hear about our boundry case. She provided advice and explained why process' are long in general and that switching would cost more financially. Elizabeth Kingsley was the only honest solicitor that reached out and advised us on the big problems that would happen if we switched lawyers (futher delays and futher financial spendings) whilst other lawfirms were fast to encourage switching and spending. Her advise was taken and after many months later things were finally finished and completed and resolved :) If I could, i would absolutely recomend KSLaw for any cases and have them as our solicitors (if you dont have a solicitor)

Thank you so much, Ali, for taking the time to leave such a thoughtful review. We’re glad everything was ultimately resolved and really appreciate your kind recommendation.

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Profile image of Sam Connor

Sam Connor

Sam

Supportive service from people with excellent knowledge. I couldnt have received better help. Wonderful

Thank you for your lovely feedback, Sam. We’re delighted that you found our service supportive and helpful, and we’re very grateful for your kind words.

0
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Profile image of viv chandler

viv chandler

viv

Nicholas Kingsley Smith Vivienne Chandler ….My Story At my wits end,following two failed applications trying to gain a certificate of lawfulness on my caravan ,including the imminent threat of eviction. Added to which given very bad advice from a local planning consultant,I did a search and found KSLaw , HOW LUCKY WAS I !!!! After speaking to Elizabeth Kingsley Smith,Nicholas called me . I explained the very complex issues surrounding my case and at first he wasn’t optimistic,but one by one he broke down all of them ,he is a master at unraveling the nuts and bolts of any legal argument . Put simply he is exceptionally knowledgeable in all aspects of planning law. He responds promptly and is very consise and measured,always ahead of the game,steering you in the right direction,his experience is second to none . Extremely lucky that he was on MY side ! I would not hesitate in giving the highest recommendation to Nicholas Kingsley Smith . I will be putting the fear of god into the Council,when they realise he will be representing me in the next phase ,Planning ! One really good piece of advice ,when speaking directly to Nicholas DO NOT interrupt him in mid flow !!! I look forward to the next chapter …….

Thank you, Vivienne, for taking the time to leave such a detailed and generous review. We are very pleased to hear that you felt supported during your case. Your comments about our approach, responsiveness, and depth of planning law expertise are greatly appreciated.

0
Collected on: Google collection source logo
Profile image of Adam Yusuf

Adam Yusuf

Adam

Disgusting experience. A complete and utter waste of money. The entire setup feels designed to extract fees rather than deliver results. Every breath, every phone call, every sentence is chargeable — at eye-watering rates — with very little to show for it. Instead of focusing on winning or progressing the case, the solicitor spent more time arguing, deflecting responsibility, and making sure the blame was placed firmly on the client. The attitude was rude, dismissive, and frankly unprofessional. Collaboration was non-existent. I introduced experienced planning consultants and architects to assist, and every single one independently reached the same conclusion: unhelpful, combative, and poor value. What makes this worse is that the service appears to prey on clients who are already under pressure — turning stress into a revenue stream rather than offering genuine legal support. I am genuinely disgusted at how much time and money was wasted. There is nothing of substance here that justified the fees charged. I would strongly warn anyone considering this firm to look elsewhere.

Thank you for taking the time to share your feedback. We are sorry to hear that you feel dissatisfied with your experience and that the service did not meet your expectations. We recognise that planning and enforcement matters can be complex and highly stressful, and it is never our intention for any client to feel unsupported or unhappy with the way their case has been handled. Our fees, charging structure, and scope of work are explained clearly at the outset of a matter and time is recorded in accordance with regulatory requirements. However, we acknowledge your concerns regarding value and service and take comments of this nature seriously. It would not be appropriate for us to discuss the specifics of a client’s case or professional interactions in a public forum. We welcome the opportunity to review the concerns raised directly and Elizabeth has contacted you so that these matters can be considered properly and, where appropriate, reviewed internally.

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