This review is for a different branch.
I can’t thank Mr. Samir and his team enough — they are incredibly professional and experienced in handling TFL-related matters, and truly saved my life.
[Disappointment with other firms]
Before finding Mr. Samir’s firm, I had contacted another law firm, but the experience was extremely disappointing. They asked for my payslip right away, and I suspected they used my income level to decide what kind of service I would get. Because my income was modest, they assigned me a trainee solicitor.
That trainee solicitor started reading my documents only during our paid consultation, reading them word by word without preparation. He didn’t appear experienced, gave no opinions or direction, and the session ended up being a complete waste of my time.
[Efficient and professional service]
That’s when I decided to look for another firm — and luckily, I found Mr. Samir. I truly feel fortunate to have discovered his firm.
I first reached out on a Saturday, and the experience was excellent from the very beginning. I submitted all the necessary documents through their website, saving me the hassle of back-and-forth emails. I didn’t expect to be contacted the same day, but one of the team members reached out promptly and asked for additional documents. By Monday morning, they had already scheduled a consultation with me for that afternoon.
Throughout the entire process, their responses were always prompt, which made me feel genuinely cared for.
[Highly experienced]
From the very first consultation to every step afterward, everything was efficient and smooth. Mr. Samir had already reviewed and analyzed all my materials in advance. Thanks to his extensive experience, he quickly identified the key issues in my case and the most effective strategies to deal with them.
[Integrity and honesty]
Mr. Samir is a lawyer with true integrity. He didn’t try to offer false hope just to earn legal fees. In fact, he told me very honestly that my previous actions (I had written a letter to TFL on my own) had made the situation worse, and that my chances of success were only about 10%. He let me decide whether to proceed and even said he didn’t want to waste my money. That honesty truly impressed me. I still decided to move forward, and I’m glad I did.
[Reasonable pricing]
The firm offers various service packages at different price points, making it easier for people to choose according to their needs and financial situation.
My advice is: at a critical moment like this, don’t try to cut corners to save money. Many people contact law firms every day, so I didn’t hesitate to choose the fastest service option — and that decision proved to be the right one.
Lastly, I’m also grateful for the mental health expert Mr. Samir recommended. She was kind, patient, and incredibly supportive.
