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Burtons Solicitors Limited

4.9 | 48 Reviews 48 Reviews | Housing & Property
69 Total Company Reviews info icon Housing & Property | info icon 69 Total Company Reviews Housing & Property | info icon 69 Total Company Reviews

Tyled House, 23a High Street, Pembury, Tunbridge Wells, Kent, TN2 4PH

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Tyled House, 23a High Street, Pembury, Tunbridge Wells, Kent, TN2 4PH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 625445

Burtons Solicitors Limited |

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Burtons Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Rankings by area of expertise

The rankings below show the areas of expertise that Burtons Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Burtons Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Rankings by area of expertise

The rankings below show the areas of expertise that Burtons Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Burtons Solicitors Limited

Tyled House, 23a High Street, Pembury, Tunbridge Wells, Kent, TN2 4PH

Reviews

4.9 /5 48 Reviews
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Rating

Clients say

What clients say about Burtons Solicitors Limited

Firm specialises in residential conveyancing, probate, wills and family/divorce matters, with clear expertise in complex property transactions and multi-estate probate. Clients value responsiveness, clear explanations, proactive problem‑solving, patience and empathy—staff are described as professional, thorough, friendly and reassuring. Frequently praised for communication, chasing chains and keeping clients updated. Negative feedback is limited: occasional frustration when external parties (sellers/buyers or other solicitors) caused delays, and rare mentions of tight timing; no major criticisms of technical expertise or staff conduct, though some clients found parts of the process stressful due to factors outside the firm’s control.

Excellent communication
Responsive staff
Knowledgeable solicitors
Helpful guidance
Stress reduction
Proactive chasing
Clear explanations
Professional service
Efficient handling
Compassionate support

ReviewSolicitors Review List

Profile image of Chanan

Chanan

Housing & Property

Thank you Julia and Wendy

I had a great experience dealing with Julia and Wendy. For what was due to be a simple conveyancing case, became a lot more complicated and Julia and Wendy were both very helpful throughout. They were both very responsive and easy to get hold of when needed, always keeping me updated throughout the process. I would recommend choosing Julia and Wendy for any conveyancing issues.

0
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Joseph T

Housing & Property

Excellent service and always had our backs

Danielle Hemming and her assistant Joshua Robinson took care of our recent property sale and purchase. They were always able to boil things down into language we could understand and phone calls and emails were always met with a kind positive attitude. As with all property matters, there were a few bumps along the road but Danielle always had our backs, and advised with our best interests in mind. It’s now been three months since we moved and we couldn’t be happier in our new house. Moving is one of the most stressful things we do, and we couldn’t have chosen a better team to guide us through the maze and across the finish line.

0
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Claudia Durman

Housing & Property

5 Star Service

Julie and Daisy were amazing in helping us buy our first home. They were very helpful, polite and kept us up to date every step of the way. The buying process was quick and pain free, and I would recommend the team to anyone buying or selling their home.

0
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Gary Galbraith

Housing & Property

happy to use them again for the conveyancing of my ex-rental.

Having used Burtons Solicitors previously under recommendation from another solicitor, I was more than happy to use them again for the conveyancing of my ex-rental. Joshua Robinson (Conveyancing Assistant) was my point of contact and he was assisted by Danielle (Residential Property Conveyancer) I could not have ask for a better Solicitors extremely professional, excellent communication, great advice and friendly. Joshua kept on top of everything pre-empting documents and made sure I was updated at each stage of the process all to ensure the quickest conclusion possible. Thank you your expertise and friendly service was very much appreciated and you certainly made the whole process less stressful than it might otherwise have been, I would not hesitate to use your services again & would highly recommend you to friends and colleagues.

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anonymous

Housing & Property

Expert Handling

I had the purchase of my property expertly handled by Ruth Connor and Isabelle Pym. Both were professional, and extremely well-informed. Any issues were handled efficiently, and the solutions and recommendations were always clearly explained. Ruth was thorough, and provided constant detailed summaries of the process. Isabelle was an absolute star! She was kind and easy to reach, always on hand to answer questions and give updates. I was never left confused, and she was great at identifying what I needed to know for better peace of mind. I have recommended Burtons Solicitors to family members, and would definitely do so again!

0
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Reviews

4.9 /5 69 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Burtons Solicitors Limited

Firm specialises in residential conveyancing, probate, wills and family/divorce matters, with clear expertise in complex property transactions and multi-estate probate. Clients value responsiveness, clear explanations, proactive problem‑solving, patience and empathy—staff are described as professional, thorough, friendly and reassuring. Frequently praised for communication, chasing chains and keeping clients updated. Negative feedback is limited: occasional frustration when external parties (sellers/buyers or other solicitors) caused delays, and rare mentions of tight timing; no major criticisms of technical expertise or staff conduct, though some clients found parts of the process stressful due to factors outside the firm’s control.

Excellent communication
Responsive staff
Knowledgeable solicitors
Helpful guidance
Stress reduction
Proactive chasing
Clear explanations
Professional service
Efficient handling
Compassionate support

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Wills and LPA

Natalia Mascoll of Burtons was very patient and answered all our questions. This being such a big undertaking, there were quite a few. We are very grateful for her assistance in getting the peace of mind we wanted, knowing that our wishes are fully catered for.

0
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Chanan

Housing & Property

Thank you Julia and Wendy

I had a great experience dealing with Julia and Wendy. For what was due to be a simple conveyancing case, became a lot more complicated and Julia and Wendy were both very helpful throughout. They were both very responsive and easy to get hold of when needed, always keeping me updated throughout the process. I would recommend choosing Julia and Wendy for any conveyancing issues.

0
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Profile image of Danyel & San

Danyel & San

Thank you Esther

Esther was a fantastic support system for us as we navigated a very complex sale. Very happy and grateful for her guidance and helping us complete the sale.

0
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T. Ma

Excellent

Julia Gerke handled my case. She was professional and communication was good. I recommend her.

0
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Profile image of Joseph T

Joseph T

Housing & Property

Excellent service and always had our backs

Danielle Hemming and her assistant Joshua Robinson took care of our recent property sale and purchase. They were always able to boil things down into language we could understand and phone calls and emails were always met with a kind positive attitude. As with all property matters, there were a few bumps along the road but Danielle always had our backs, and advised with our best interests in mind. It’s now been three months since we moved and we couldn’t be happier in our new house. Moving is one of the most stressful things we do, and we couldn’t have chosen a better team to guide us through the maze and across the finish line.

0
Collected on: ReviewSolicitor collection source logo

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