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Swift Lawyers Limited

01204 939 679

Also known as :

  • Swift Lawyers
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Swift Lawyers Limited

How Swift Lawyers Limited Compares

Value for money

This firm - 58%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Swift Lawyers Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Swift Lawyers Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 35%
About Right 61%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 48%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Swift Lawyers Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Swift Lawyers Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 48%
No 52%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 51%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Swift Lawyers Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Swift Lawyers Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 51%
No 49%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Swift Lawyers Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

3.0/5

Reviews summary

  • Excellent

    49
  • Very Good

    1
  • Average

    1
  • Poor

    2
  • Awful

    51

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nureen

Matter Type:

Residential Conveyancing

Nureen

October 25, 2023

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Honestly i would just skip

When I read the reviews first I wasn’t too sure but then when I instructed the company and I realised my nightmare had began!
They over promise and can’t keep up! I had so many solicitors who kept switching, I had Rishi first who was eventually sacked I think I don’t know and then Robert took my case on then passed it over and then took it back and he really just needed instructing from me constantly when I rang to see him he just ran off upstairs and never came back down and sent the admin staff down etc. I really don’t like giving bad reviews but the experience was truly horrible! The staff dress like they’re in holiday they just lack professionalism! Anyway if you don’t believe me choose them and see for yourself ! I regretted going with them until Haider was handed my case! He was truly utterly a -send! He just got on with things and was always responsive every query I had! Even after I got the keys there was some issues basically previous owners left a lot of rubbish and Haider was very patient with me as I just had enough by then! He made sure I got my money back from the previous sellers after removing their rubbish! Haider defo saved the day for me! If you do go for them ask for Haider and stay away from Robert! Sorry but you were very unprofessional and I have to leave a honest review!
They never return calls - I may be told I rang a few times etc but if you don’t get replies that’s what you would do right? Anyway I’m just glad I can put all this past me and safe to say I’ll never use this company again or ever recommend!

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s

Matter Type:

Residential Conveyancing

s

July 11, 2023

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Collected on:

Very unprofessional

Mine is a simple cash exchange house swap. The conveyancing work carried out by Swift Lawyers is completely unprofessional and extremely slow. The whole process should only take a maximum of three weeks, it is now in its 10th week.. I did the searches myself, with the help of my friend ( a retired solicitor). They seem to have lost the paperwork that I sent for this. I signed all the contracts and paperwork two weeks ago, but still no nearer to exchange and completion. The conveyancer Amanjit Sandher nearly lost the sale and purchase through her unprofessionalism, it was only my Estate Agent that managed to save it. I have put a formal complaint to the legal ombudsman, and will take the matter further.

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s

Matter Type:

Residential Conveyancing

s

July 11, 2023

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Very unprofessional

Mine is a simple cash exchange house swap. The conveyancing work carried out by Swift Lawyers is completely unprofessional and extremely slow. The whole process should only take a maximum of three weeks, it is now in its 10th week.. I did the searches myself, with the help of my friend ( a retired solicitor). They seem to have lost the paperwork that I sent for this. I signed all the contracts and paperwork two weeks ago, but still no nearer to exchange and completion. The conveyancer Amanjit Sandher nearly lost the sale and purchase through her unprofessionalism, it was only my Estate Agent that managed to save it. I have put a formal complaint to the legal ombudsman, and will take the matter further.

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Mia

Mia

November 25, 2022

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AVOID!!

Please avoid at all costs!
I made the horrible mistake of using swift lawyers to sell my home. I instructed them in March, with my solicitor being Sumaya Raja. She stopped emailing me in June and had zero contact with the firm, bearing in mind we were due to complete 5th September! I had already paid a deposit to moved out of the property in late August in preparation to complete. I them chased the firm over and over to be told they have just gave my file to Rishi Bhalla. He done nothing, was extremely slow and unresponsive. I would call several times because he was not replying to the buyer and they wanted to pull out because of the delay. He told me 'if you stopped calling then maybe I'd actually be able to do my job'.

They was never reachable, never responded to emails or calls, and when they actually answered (very very rare), you was disregarded with lies and empty promises and being spoken to like a worthless client.

By this time I had already vacated my property and had to pay for 2 extra valuations as they only valid for 3 months due to the delays. I was extremely stressed, and couldn't afford to pay my mortgage due to paying the extra valuations.

Then Rishi left my case and I was assigned Kayleigh Harrison who took about an hour to reply to enquiries that were sent it in August. Within a week of her taking over the case, we had finally completed. Just 3 months too late!

I sent a complaint to them which they haven't replied to and am currently in the middle of my case with the legal ombudsman.

Please take my advice and avoid! They have cost me 1000s, I became so depressed and stressed during this process. Was not a good experience at all and I wish I read reviews before using them! Super unprofessional!!

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Sue

Sue

November 25, 2022

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Avoid at all costs.

Simple remortgage, 9 months on still not resolved, they are sitting on my funds, they won't return my calls or emails. Now taking it to the legal ombudsman. DO NOT USE.

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Robert

Robert

November 22, 2022

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TERRIBLE TERRIBLE TERRIBLE

From start to finish a shambles, nothing done right and followed by an incorrect bill and incorrect completion statement. They don’t answer the phone, return calls or answer emails. They cost me a fortune due to very poor service! Avoid at all costs!

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Anonymous

Anonymous

November 14, 2022

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If there was zero rating I would choose it

I have a court claim against them as they messed up my help to buy isa and owe me 3K. I completed 11th August and they have been ingoring me ever since hoping I would just give up. Since recieving notification of my claim they have emailed claiming they paid this into my account. Interesting as they have never asked for my bank details.. obviously a lie. Will see where this goes..

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Mark

Matter Type:

Residential Conveyancing

Mark

November 03, 2022

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Collected on:

AVOID AVOID

If I could give 0 stars I would! Our house purchase is still nowhere, all the negative reviews are true! Empty promises, no process just getting stucked, not forwarding documents on time. Its a super annoying situation and causing so much stress, please avoid them at any costs!!!

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Andrea

Matter Type:

New home purchases and sales

Andrea

October 10, 2022

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Worse firm ever to come across

I am currently dealing with this firm it was simple process no one returned my calls or emails I’ve been passed to 4 case handlers my dead line for me selling my home has passed I’m suffering from a breakdown with the added stress and I feel sick to my stomach I’ve paid them money and no one is helping me

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Mark

Matter Type:

Residential Conveyancing

Mark

September 23, 2022

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AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!
I wish to I read the reviews before instructing this firm. Price competitive but utterly shambolic. It’s hard to critique a service which simply isn’t provided but here we go:

I spent hours completing various documents that they requested after which, radio silence. Absolutely nothing. They never replied to emails, I never got an “out-of-office” to explain a delay in communication. When I called the office, the phone would ring and then cut out (if indeed the number extension was even recognised). I nearly lost a sale as a consequence of their complete inaction and incompetency.

I emailed a complaint to the Chief Executive Officer – no response. I then used the “Meet the Team” page on their website to email every single employee in the hope that someone would give a s**t. By this stage, I’m having to state that I will go via the small claims court to get my money refunded. Again, nothing for ten days. Eventually, my existence is acknowledged and I finally get the refund I wanted. But even then no explanation, no empathy, no apology.

Without question, the worst customer experience I’ve ever had. Save yourself the hassle and don’t bother. They couldn’t care less.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Deportation appeals
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury