
Matter Type:
Residential Conveyancing
Dazz
Collected on:
0 stars
If I could rate them 0 stars I would, the experience has been incredibly poor and we will be going to the Ombudsman regarding our experience.
Our solicitor was Ali Zaheer, he was impossible to contact, everything we tried to call we were either left until it went to answerphone or got a message saying they were busy. We found out that if we withheld our number they would answer, but when we asked to speak to Ali we were told he wasn't available, seemingly without asking him or trying to connect us.
He also rarely replied to emails, and when he did it was incredibly slow.
Whenever Ali contacted us it was at the end of the day on Friday, leaving no time for us to do anything or make progress until the following week. Meaning at best 1 thing would be sorted in a single week, but regularly nothing happening, sometimes with no contact even with us trying to contact him.
Swift Lawyers are not the first conveyancing lawyers we've used, but they are certainly the worst.
Was this review helpful?