Further to my email confirming termination of my intention to buy the property, I just wanted to send you all my personal thanks. Even though we could not see the purchase through to fruition, I wanted to mention how incredibly professional you remained throughout. Being caught in the middle of buyers, sellers, estate agents, and legal representation can no doubt be stressful, but I really appreciated your efforts to stay impartial and proactive at each opportunity. You calmed me when I was anxious, and actioned items when I needed results. It's these simple human requirements that are often overlooked and under appreciated. Thank you, you both were a credit to the firm you represent.