Get advice now

Get advice now

Thurnhills Inc Oakey Charnley & Thurnhill

01995 603142

View map
Thurnhills Inc Oakey Charnley & Thurnhill

How Thurnhills Inc Oakey Charnley & Thurnhill Compares

Value for money

!

Limited data.

This firm - 30%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thurnhills Inc Oakey Charnley & Thurnhill on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thurnhills Inc Oakey Charnley & Thurnhill. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thurnhills Inc Oakey Charnley & Thurnhill and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thurnhills Inc Oakey Charnley & Thurnhill performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 20%
No 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thurnhills Inc Oakey Charnley & Thurnhill and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thurnhills Inc Oakey Charnley & Thurnhill compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 20%
No 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thurnhills Inc Oakey Charnley & Thurnhill offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Thurnhills Inc Oakey Charnley & Thurnhill has Not Been Verified by ReviewSolicitors

You may want to discover a firm with an established and proven reputation on ReviewSolicitors


Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Review Sources

Client Reviews

1.8/5

Reviews summary

  • Excellent

    1
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ch

Ch

September 27, 2023

Report to admin

Collected on:

AVOID!

When buying a house your solicitor should be there to make things easier, however not Thurnhills!
Throughout the whole experience there was no support, a huge lack of contact and zero attention to detail in any of the letters that were sent out (so many mistakes including incorrect titles and dates in the future).
We got sent incorrect paperwork via the post on a Saturday when we were suppose to have been exchanging the Monday, included in this paperwork was other peoples personal details which is a huge breach of data protection! When I asked the solicitor about this, his response was "would you rather not have had the paperwork" within this phone call I also got told I was being "petty"!
The day of exchange, the solicitor then decided he wanted more paperwork signed which he did not ask prior to that day, this then delayed us exchanging and the seller stated she was pulling out.

This is a very shortened version of the last few horrendous month we experienced with Thurnhills!

Was this review helpful?

vernon

Matter Type:

Housing

vernon

November 15, 2018

Report to admin

Collected on:

Glacially slow - Avoid

I'm 6 weeks into selling a vacant house, (no chain) the buyer is a cash buyer.
Thurnhills are acting for the buyer (I am the seller).
Thurnills only sent paperwork to the buyer after 4 weeks. For the fifth week the solicitor went on holiday indicating no work would be done until their return (no cover for absent staff I guess).
Searches still not complete after 5 weeks. Possibly still not complete now at 6 weeks, I wouldn't know as they haven't updated my solicitor when I asked for an update today.
Terrible experience. This is the simplest sale you can get, a cash buyer and a vacant, no chain house with no mortgages or surveyors involved.
Most frustrating thing is the lack of updates or progress. Everything is hanging on Thurnhills and they are silent.
I suspect Thurnhills sat on this for 4 weeks before finally acting (sending out paperwork and starting the Searches), before heading off on holiday for a week.
Avoid Thurnhills at all costs.

Was this review helpful?

Jonathan

Jonathan

April 05, 2024

Report to admin

Collected on:

Completely let down.

Last wishes of my late grandmother never carried out and now never will be due incompetence of this company.
And then up against sly tactics from them when tried to resolve the situation absolutely disgusting

Was this review helpful?

Alison

Alison

September 09, 2021

Report to admin

Collected on:

Appalling

Unprofessional, slow, ineffective. Zero customer service skills and all correspondence ignored. Made no progress whatsoever and had to change solicitors in the end having made no progress. Absolutely don't touch this firm if you have a choice. I am still awaiting my Mother's will to be sent and they are ignoring all correspondence from my solicitor. A disgrace a company who are making an upsetting period even worse. Look at other people's reviews of this firm on various sites- don't just take my word for it. Avoid like the plague.

Was this review helpful?

Alex

Alex

August 03, 2020

Report to admin

Collected on:

Always excellent service.

I have used Thurnhills many times , they have always conducted themselves professionally and with dignity and understanding

Was this review helpful?

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety