Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Sally
Collected on:
Professional experience
From my first call until the completion of my case everything was easy and quick
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Stephensons Solicitors LLP
0333 344 4774
Stephensons is a leading UK full-service law firm. Our legal expertise is delivered by an approachable, dedicated and driven team who always go the extra mile for our clients. The team at Stephensons brings with-it in-depth knowledge and a wealth of experience of dealing with a range of complex legal matters. We seek to make it easier to use a solicitor. Read more...
Also known as - Stephensons
- Address
- WN3 5BA
- 0333 344 4774
- www.stephensons.co.uk
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Stephensons Solicitors LLP
have 3 other locations
Available lawyers at Stephensons Solicitors LLP
How Stephensons Solicitors LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stephensons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephensons Solicitors LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Stephensons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stephensons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Stephensons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stephensons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Stephensons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
josh
Collected on:
Amazing service
I have recently had a 3 and a half year RTC injury claim settled by Katie. Throughout the whole process she has been professional and she has always given me the best advice. Katie has supported me and guided me as this was my first time going through this process. At times it was challenging with lots of bits to resolve, but throughout i felt like i was given the best guidance. i cant thank Katie and Kathryn enough for all of their help. i would highly recommend Stephensons to anyone
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Philippa Reynolds
Collected on:
Excellent Service
The service received from Andrew at Stephenson's was fantastic. Professional, knowledgeable and prompt in all dealings. Would definitely use again and highly recommended.
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Dan
Collected on:
Speeding Case
Stephensons handled my case brilliantly, providing me support all the way through, from start to finish. Martin Haisley was brilliant with the preparation and he also appointed me a representative for my hearing and James Meredith and he was absolutely amazing with the way he represented me and got me a brilliant out come. I wouldn’t have gotten the outcome that I did without Stephensons help!
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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stephen
Collected on:
Poor service and even poorer advice left me around 12K out of pocket
I would have given no stars if I could. Stephensons were instructed to represent a disabled client in a discrimination claim against two defendant's. However, their many mistakes and poor decision making ruined the claim's chances of success. They incorrectly named one of the defendant's on the letter and particular's of claim There was a delay sending out the letters of claim to the defendant's which foreshortened the claim's six month limitation date by almost one month. They failed to fully engage in pre action with the second defendant's solicitor and could not engage in any pre action with the other defendant because they had sued the wrong company. They failed to follow up their client's concerns about the evidence one of the defendant's had disclosed which was missing fifteen pages. They wrote a letter to the second defendant's solicitor's which attributed his client with a disability she did not have. They failed to accurately advise which track their client's claim would be allocated to. They did not speak or respond to their client's representative about his concerns for almost a month after, their costly "serve proceedings" strategy , immediately "crashed and burned". The solicitor dealing with the case did not speak or respond to her client's concerns about the "serve proceedings" strategy for around one month, because she was too busy dealing with other matters before going on holiday for two weeks and then was too busy with other work when she returned. They overcharged their vulnerable client, sending the same information to her by letter and email (the cost of which they only admitted at the end of stage three of their complaint procedure).They would not meet their client's representative face to face to discuss his concerns about their performance unless he paid extra for a note taker, (that meeting cost around £1000, around £500 of that amount being for the note taker) which was later refunded but not until the end stage three of the firm's complaint procedure. The would not permit their client to see her case file until the end of stage three of their complaint procedure. They were paid around £17,000 in legal fees for which they failed, despite the weight of evidence being in their client's favour, to successfully prove any of their client's claims. Avoid this firm at all costs. The solicitors involved with this debacle were, Rebecca Topping, Maria Chadwick, Philp Richardson and Neil Ireland Davies.
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Stephen
Collected on:
poor service and even poorer advice left us over £12,000 out of pocket
I would have given no stars if I could. Stephensons were instructed to represent a disabled client against two defendant's in a discrimination claim. They incorrectly named one of the defendant's on the letter and particular's of claim There was a delay sending out the letters of claim which foreshortened the claim's six month limitation date by almost one month. They failed to fully engage in pre action with one of defendant's solicitor's and could not engage in any pre action with the other defendant because they had sued the wrong company. They failed to follow up their client's concerns about the evidence one of the defendant's had disclosed which was missing fifteen pages. They wrote a letter to one of the defendant's solicitor's which attributed his client with a disability she did not have. They failed to accurately advise which track their client's claim would be allocated to. They did not speak or respond to their client's representative about his concerns for almost a month after their "serve proceedings" strategy immediately crashed and burned. They overcharged their client, sending the same information to them by letter and email (the cost of which they only admitted at the third stage of the firm's complaint procedure).They would not meet their client's representative face to face to discuss his concerns about their performance unless they were paid extra for a note taker, that meeting cost around £1000, around £500 of that amount was for a note taker which was later refunded but not until the third stage of the firm's complaint procedure. None of the claims were successful. Avoid at all costs. The solicitors involved with this debacle were, Rebecca Topping, Maria Chadwick, Philp Richardson and Neil Ireland Davies.
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Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Robert Davenport
Collected on:
Litigation Success
Andrew Whitehead of Stephensons superbly handled a long, drawn out, complex property dispute. All along, the objective was for a collaborative, out of court settlement. Andrew skillfully brokered a solution and showed patience, resilience and wise commercial acumen to a satisfactory conclusion. I would recommend Andrew and Stephansons to anyone in my network.
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Dave winterbottom
Collected on:
Dispute
I don't think things were clear as to my issue.
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Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Matter Type:
Landlord and tenant
Anonymous
Collected on:
Exceptional solicitors
Consistent fast expert service. After being let down by my previous solicitors I was delighted to find Sophie Chilstone. She is consistently professional, knowledgeable and experienced. She explained everything clearly and helpfully. I am so glad I found her.
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Stephensons Solicitors LLP.
Matter Type:
Landlord and tenant
Anonymous
Collected on:
Exceptional solicitors
I was lucky enough to find Stephensons after a very frustrating experience with my previous solicitors. Sophie Chilstone is exceptional. Totally professional, always quick to respond and very experienced.
A representative from Stephensons Solicitors LLP responded to this review on 16 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Stephensons Solicitors LLP are accredited by
About this branch
Description
Stephensons aims to provide our clients with access to a wide range of first-class legal services, making them feel unburdened and empowered. We provide services for individuals, businesses and other organisations. We are a multi award winning law firm as well as being Lexcel accredited law firm.
Regulated by
Legal services
Personal areas of law
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Actions against the police
- Actions against the police
- Assault using a Taser gun
- Excessive force or assault
- Human rights breaches
- Malicious prosecution
- Police negligence
- Wrongful arrest or false imprisonment
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
-
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Drugs offences
- Fraud
- Harassment
- Juvenile
- Legal aid
- Murder and Manslaughter
- Prison law
- Professional Conduct
- Regulatory Defence
- Sexual allegations including Rape and Sexual Assaults
- Theft
-
Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Goods vehicles - operators licence
- Goods vehicles - tachograph offences
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
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Education
- Education
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Domestic Violence
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Human rights
- Human rights
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motorbike Accident
- No Win No Fee
- Occupational Asthma
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
-
Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
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Regulations
- Environment
- Health and Safety
- Licensing