Platt & Fishwick Limited

01257402430

Trading since 1914, Platt and Fishwick provide professional and cost-effective legal solutions in Residential Conveyancing, Commercial Conveyancing, Company, Landlord and Tenant, Family Legal Matters, Personal Injury Claims, Debt Recovery and Litigation Matters. Read more...

Address
11 Preston Road
Standish
Wigan
Lancashire
WN6 0HR
01257402430
www.plattandfishwick.co.uk

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Other locations

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Available lawyers at Platt & Fishwick Limited

James Robert Armstrong

Lesley Anne Davies

How Platt & Fishwick Limited Compares

Value for money

Limited data.

This firm - 90%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Platt & Fishwick Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Platt & Fishwick Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 50%

About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 88%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Platt & Fishwick Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Platt & Fishwick Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%

No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Platt & Fishwick Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

733rd / 4496

Company & Commercial

1st / 1

739th / 4278

Housing & Property

1st / 1

883rd / 4212

Family Law

1st / 3

1066th / 3813

Wills, Trusts & Probate

1st / 1

871st / 3464

Commercial Property

1st / 1

568th / 3273

Employment

1st / 2

700th / 3053

Regulations

1st / 1

359th / 2498

Personal Injury

1st / 3

581st / 2337

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

Excellent

42
Very Good

0
Average

0
Poor

0
Awful

6

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Commercial Property

Matter Type:

Purchase and Sale Of Commercial Property

Tony

August 03, 2023

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First Class Experience

I am surprised to see either glowing reviews or awful ones and nothing in-between. There may be more to these experiences than meets the eye.

I recently purchased a commercial/residential property in North Wales

James made this process entirely worry free through his extensive knowledge, professional expertise, attention to detail and first class, rapid communication.

The fees were very fair and the level of service made this extremely good value for money.

I have dealt with many members of the legal profession over the years, for a variety of purposes including land/property transactions, and it is no exaggeration to say that he left them all standing with his handling of my purchase in Rhyl.

Based upon my own experience I would firmly recommend James Armstrong to anyone, especially for commercial property transactions.

Lawyer named in this review:
James Robert Armstrong

James Robert Armstrong

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Hayley

January 09, 2023

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Excellent service, highly recommend

I had a great experience with Platt and Fishwick very recenlty when buying my first home. James Armstrong was excellent - friendly, professional and responsive. He was easy to get hold of whether on phone or email, was always happy to explain things in detail, and came across as extremely genuine and trustworthy. He also spotted an issue with the lease on the first property I was planning to buy, which potentially saved me huge issues in the future. Great value for a very professional and thorough service, I would highly recommend and have in fact already recommended to family and friends. Thanks so much James.

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Housing & Property

Matter Type:

Purchase and Sale

Zara

March 10, 2017

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AVOID AVOID AVOID

Hirendous service!!! AVOID AVOID AVOID!! TAKES 3 MONTHS FOR THEM TO PUT A STRAIGHT FORWARD SALE THROUGH NEVER BEEN CONTACTED WE HAVE TO ALWAYS CHASE!! NEVER AN APOLOGY!!

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Verified review

Anonymous

June 30, 2025

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Excellent visit

This review is for a different branch.

I was very pleased to meet my solicitor for the first time and found it very satisfying. Helen Armstrong is a very likable and knowledgable person to talk to.I was very pleased that she explained everything to me so clearly and very grateful at my age to be able to understand it . Thank you so much for the patience .

Lawyer named in this review:
Helen Louise Armstrong

Helen Louise Armstrong

A representative from Platt & Fishwick Limited responded to this review on 02 July, 2025:

Thank you for your kind words. We're delighted to hear that Helen made your experience clear, comfortable, and easy to understand. Your appreciation means a great deal. Best regards, Platt & Fishwick

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Verified review

John

June 19, 2025

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Update to my will

This review is for a different branch.

Very helpful advice and ability to find the best solution to all my questions

Lawyer named in this review:
Helen Louise Armstrong

Helen Louise Armstrong

A representative from Platt & Fishwick Limited responded to this review on 23 June, 2025:

Dear John, Thank you for your kind feedback. We’re pleased to hear you found our advice helpful and that we could provide the best solutions to your questions. Best regards, Platt & Fishwick Limited

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Commercial Property

Verified review

Matter Type:

Development plot sales

Stephanie

September 03, 2024

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Excellent Solicitor

This review is for a different branch.

Excellent solicitor’s brilliant service, always answer when you email or telephone, they always keep you updated on everything. I would recommend them to anyone. I will always use them if and when needed.
Thankyou for your very professional service

Lawyer named in this review:
James Robert Armstrong

James Robert Armstrong

A representative from Platt & Fishwick Limited responded to this review on 05 September, 2024:

Dear Stephanie, Thank you for your kind words. We're delighted to hear that you were pleased with James's service and communication. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Platt & Fishwick Limited

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Kevin

July 29, 2024

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Proving that Conveyancing doesn't need to be a drawn out affair

This review is for a different branch.

I engaged with Platt & Fishwick to see through the purchase of a commercial property that was being bought under auction terms, and was therefore time bound to Complete within 28 days. From the very initial email enquiring about fees, right the way through Completion, things were handled swiftly by James and Hannah, with good, simple email traffic to provide information, and sort out queries and answers. I found the whole process straightforward, even though additional searches were required for such things as chancel repairs, and insurance indemnities had to be put in place. It was straightforward because they made it so. I will use them again in future.

Lawyer named in this review:
James Robert Armstrong

James Robert Armstrong

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David

May 17, 2023

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Guardianship

This review is for a different branch.

Lack of responsiveness. I brought this to senior partner’s attention who happens to have the same surname as the solicitor I was using. Therefore nothing happened. The whole process took so long that that my Mother passed away and we are now looking at probate rather than POA, using a different firm. I went local to support the local community and they failed as an organisation. I would not recommend.

Lawyer named in this review:
Helen Louise Armstrong

Helen Louise Armstrong

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Housing & Property

Matter Type:

New home purchases and sales

Ian

April 14, 2021

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Terrible customer service

This review is for a different branch.

Purchasing a property and using platt and fishwick has been an absolute nightmare, no calls or emails are ever responded too. The staff are very rude. Very unhelpful and make you feel like the bad guy for trying to get your house sale and move completed.
Leslie never returned any call or emails failed to communicate very very poor service

Lawyer named in this review:
Lesley Anne Davies

Lesley Anne Davies

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Family Law

Matter Type:

Pension and property advice

CLIVE

September 04, 2020

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No complaints, have used before and will use again !!

This review is for a different branch.

Called at the Wigan office, arranged for a call back following day, called as arranged by Pat Higgins, given plenty of advice which I found useful and will act-on. Ms Higgins was professional, pleasant and helpful, everything as arranged. I have used this Law Firm before and always found the service to be excellent.

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Reviews collected from

Joanne

July 01, 2025

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Joanne

Fantastic service on conveyancing for 2 properties from Tracey. Really efficient and with a personal touch. Supported us through difficult times selling homes belonging to our parents. Would highly recommend.

A representative from Platt & Fishwick Limited responded to this review on 04 July, 2025:

Dear Joanne, Thank you for your thoughtful feedback. We’re so pleased Tracey was able to support you through such a sensitive time with care and efficiency. Your recommendation means a great deal. Best Regards, Platt & Fishwick

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Christine

June 12, 2025

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Christine

Very poor communication which lead to delays. Until the end spoke to numerous people who couldnt answer things. We had to do all the chasing for sale and purchase. Emails went unanswered and calls not returned until you demand someone to ring you, even then it was slow.
They show little respect for clients that pay a lot of money for their service and you do half the work.
Sadly I would not reccommend using them

A representative from Platt & Fishwick Limited responded to this review on 16 June, 2025:

Thank you for sharing your honest feedback. We're truly sorry to hear about the communication issues and delays you experienced, and we completely understand how frustrating that must have been. Your concerns about responsiveness and the level of support are taken very seriously. We’re committed to improving and would appreciate the chance to discuss this further to see how we might make things right. Please feel free to reach out to us directly.

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May 30, 2025

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A client

Avoid for family law

A representative from Platt & Fishwick Limited responded to this review on 02 June, 2025:

I’m sorry to hear you had a negative experience with family law services. If you’d like to share more details, I’m here to listen and help however I can. Your feedback is important, and we want to understand where things went wrong.

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Housing & Property

Matter Type:

Residential Conveyancing

Kit

February 19, 2025

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Kit

I recently sold a property using Platt & Fishwick, and I was delighted with the service that Tracey provided. Information and help was always provided promptly and the conveyancing progressed smoothly.

A representative from Platt & Fishwick Limited responded to this review on 27 March, 2025:

Thank you for your kind words, Kit. We're glad Tracey provided prompt support and that your sale went smoothly.

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Housing & Property

Matter Type:

Residential Conveyancing

Adam

November 20, 2024

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Adam

Couldn’t thank Lesley enough, she’s been brilliant throughout the purchase of our house.
We're first time buyers. She made the whole process easy. Was very concise and patient with us.
Definitely happy we chose Platt & Fishwick. We will definitely be using them/Lesley again for any further house purchases.

A representative from Platt & Fishwick Limited responded to this review on 27 March, 2025:

Thank you for your lovely feedback, Adam. We're so pleased Lesley made your first home purchase smooth and stress-free. We look forward to helping you again in the future.

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