Barry F
Very disappointing experience
A very disappointing experience I first used this practice in a previous incarnation in the late 70s and the odd occasion since then however after this experience I won’t be going near them again. Emails are completely ignored and telephone messages for call back also don’t get any response. On a slightly positive side I did receive an apology and a small reduction in fees however this didn’t go close to address the detrimental impact. I did provide written feedback to the practice head but sadly the response I got didn’t address the points and examples made. I again informed Platt & Fishwick of this unfortunately but expectedly this didn’t even get a reply. I shouldnt be surprised at this given my experience. Looking at other reviews I don’t believe I had a unique experience
from Platt & Fishwick Limited
Dear Barry. We're sorry to hear that you feel you had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.