Helen Louise Armstrong

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 574826

  • Based in Wigan, Lancashire
  • Licensed for 11 years

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 574826

  • Based in Wigan, Lancashire
  • Licensed for 11 years

Email
Email
Helen Louise Armstrong photo

Helen Louise Armstrong

Email

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
3.4
Very Good
64%
Value for
Money
60%
Success
Rate
60%
Would
Recommend
Communication 3.0/5
Initial Impressions 4.0/5
Approachability 3.4/5
Documentation Accuracy 3.8/5
Legal Knowledge 4.0/5
Value for money 3.2/5
Expertise

Experience

  • Platt & Fishwick Limited

    Assistant

    Until October 2019

  • Platt & Fishwick Limited

    Assistant

    Until Present

Languages spoken

  • English

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

47 King Street, Wigan, Lancashire, WN1 1DB

Reviews

3.4 /5 5 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Not a great place for will alterations

Following a family bereavement, I spent 9 months trying and failing to get help with a will alteration - just an unending cycle of unanswered emails, calls etc. You'll see that most of the bad reviews here concern wills - my lawyer friend says that's because they don't bring in much money, so go to the bottom of the work pile. In which case, they could just say that they don't really want the work rather than stringing people along. It's a very cruel way to treat people who have suffered a loss and are looking to move on.

Solicitors tagged in
this review

from Platt & Fishwick Limited

We are profoundly sorry for your loss and for the unacceptable communication delays you experienced during such a difficult time. Please be assured that we do not deprecate or delay wills based on profitability; every client deserves prompt, compassionate care. We would appreciate the chance to look into your specific file and assist you, so please contact our practice manager directly.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Brenda

Brenda

Verified

Writing of a will

Dealt with in a professional and caring way . Things were raised sensitively and thoughtfully, things I had never thought of.

Solicitors tagged in
this review

Platt & Fishwick Limited

Hi Brenda. Thank you for your kind feedback. We’re pleased to hear that you felt your matter was handled with professionalism and care, and that we were able to address important details you hadn’t considered. Providing thoughtful and sensitive support is very important to us, and we’re glad it made a difference for you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent visit

I was very pleased to meet my solicitor for the first time and found it very satisfying. Helen Armstrong is a very likable and knowledgable person to talk to.I was very pleased that she explained everything to me so clearly and very grateful at my age to be able to understand it . Thank you so much for the patience .

Solicitors tagged in
this review

Platt & Fishwick Limited

Thank you for your kind words. We're delighted to hear that Helen made your experience clear, comfortable, and easy to understand. Your appreciation means a great deal. Best regards, Platt & Fishwick

0
Collected on: ReviewSolicitor collection source logo
Profile image of John

John

Verified

Update to my will

Very helpful advice and ability to find the best solution to all my questions

Solicitors tagged in
this review

Platt & Fishwick Limited

Dear John, Thank you for your kind feedback. We’re pleased to hear you found our advice helpful and that we could provide the best solutions to your questions. Best regards, Platt & Fishwick Limited

0
Collected on: ReviewSolicitor collection source logo
Profile image of David

David

Guardianship

Lack of responsiveness. I brought this to senior partner’s attention who happens to have the same surname as the solicitor I was using. Therefore nothing happened. The whole process took so long that that my Mother passed away and we are now looking at probate rather than POA, using a different firm. I went local to support the local community and they failed as an organisation. I would not recommend.

Solicitors tagged in
this review

5
Collected on: ReviewSolicitor collection source logo

Learn if this solicitor can assist you

Discover the right legal expertise tailored to your needs. Assess availability, delve into specialised knowledge, and understand costs transparently.

Our platform, dedicated to collecting solicitor reviews, ranks them based on value, quality, and ethical standards, guiding you to informed decisions.

See availability
Check expertise
Estimate Costs
Clear