anonymous
Not a great place for will alterations
Following a family bereavement, I spent 9 months trying and failing to get help with a will alteration - just an unending cycle of unanswered emails, calls etc. You'll see that most of the bad reviews here concern wills - my lawyer friend says that's because they don't bring in much money, so go to the bottom of the work pile. In which case, they could just say that they don't really want the work rather than stringing people along. It's a very cruel way to treat people who have suffered a loss and are looking to move on.
Solicitors tagged in
this review
from Platt & Fishwick Limited
We are profoundly sorry for your loss and for the unacceptable communication delays you experienced during such a difficult time. Please be assured that we do not deprecate or delay wills based on profitability; every client deserves prompt, compassionate care. We would appreciate the chance to look into your specific file and assist you, so please contact our practice manager directly.