Premier Property Lawyers Limited

Awful experience! We did most of work they were meant to do, their service was extreamly poor...we did most of the chasing. In all persons spoke to only one showed any sign of professionalism, that being a young lady by the name of Vanessa.

If I gave premier property lawyers -5 out of 10 that would be good. They are very slow-ignore you- don’t tell you the truth-blame everything on Royal Mail when they loose paper work- you can’t contact them by phone- unless you spend all your time chasing them your file will always be at the bottom of the pile- we’ve been waiting to exchange contracts now for 11 months and they still find reasons no to

Avoid like the plague. I used PPL while selling my flat. The buyer also used them. It was an absolute nightmare, and they eventually caused the sale to fall through after it had gone on for a year with no end insight and the buyer decided not to renew his mortgage offer after it expired. They will put this down to 3rd parties taking a long time to respond to enquiries, but that can't be the case if plenty of flats in the same block have successfully had sales go through in half the time. They shuffled me on to 3 different conveyancers while there. 2 of them were either not bothered or not up to the job. They chased enquiries with the bare minimum effort, and forgot about replies that had already answered things. The buyers solicitor took 2 to 3 week to come back and say these enquiries hadn't actually been answered. Having gotten a new estate agent, they say this isn't unusual with PPL. I won't ever use them again and won't sell to anyone using them. If you use them it might be fine, but I think you're running a risk of this happening to you.

We used Premier property lawyers Limited to re mortgage and pay off our help to buy. I found the service in particular from Richard outstanding. If we asked for a call, he would cause as soon as possible. Our actions were explained clearly. The whole process was quick and easy. Considering it was paying off helped to buy which I know can be challenging working with an additional third-party. I highly recommend this company and will most definitely be using them again in the future. The quotes was reasonable and fair. Paul

I was asked more than once early on to leave a positive review of this firm. I chose to wait until the process was further along — I’m very glad I did else it would’ve been a false positive after early responsiveness. My experience quickly went downhill due to extremely poor communication and lack of action. Emails and calls went unanswered for multiple weeks, and even the seller’s solicitor and estate agent were unable to get responses. I was repeatedly promised call backs that didn’t happen, including “urgent” ones. At a critical stage in the process, I discovered my conveyancer was on annual leave without this ever being communicated, leaving my case effectively unattended while waiting on her to agree exchange and completion dates. When I finally received contact after significant chasing, I was asked for additional proof of funds - over six weeks after I had already submitted documents and had it confirmed the finances were fine. This shows the information wasn’t reviewed for over six weeks else would / should have been addressed much earlier. As a result of these delays and lack of communication, I have missed two proposed completion dates and experienced unnecessary stress throughout. A chain is now held up due to Premier Property Lawyers not doing their job within reasonable times. Overall, a very disappointing service defined by poor communication, lack of proactivity, and missed commitments. Might be reasonable priced but service reflects this.