JS Law Limited

My experience with JS Law during the purchase of my home at Great Row View was, unfortunately, one of the most frustrating professional experiences I have had. The transaction itself was stressful enough, but what made it considerably worse was the lack of communication and the need to repeatedly chase for updates. Rather than feeling supported through one of the biggest purchases of my life, I frequently felt as though I had been forgotten. My case was handled by Ridda Khalid, and I left the process with very little confidence in the level of service I received. There were prolonged periods where I had no meaningful updates, communication often felt reactive rather than proactive, and I was left trying to piece together what was happening with my own purchase. As a client, that simply isn't acceptable. The uncertainty had a genuine impact on my wellbeing. Buying a home should be an exciting milestone, but instead I found myself feeling anxious, frustrated and increasingly powerless because I couldn't obtain the information I needed without constantly chasing. Whilst the purchase was eventually completed, I cannot say the journey reflected the standard of service I expected from a firm of solicitors. Good legal representation isn't just about reaching the end result; it's about communication, professionalism and giving clients confidence throughout the process. Unfortunately, that was not my experience, and I would not choose to use JS Law again.

They never answer calls; They never respond to emails; They are not backed by the SRA; They do not know what they are doing. Single transaction, no chain, 18 weeks and counting! They request the same information time and time again, they lose client files and they don’t care. They are about to cost me a purchase because they have taken so long to respond and kept re-requesting information, the seller has told his agent that he is now walking away and I don’t blame him! They are a shambles and have cost me the opportunity to own my first home. I will no longer get a decent mortgage rate and will have to wait a long time before I can try to purchase again. JS Law have had a devastating impact on my life and there is nothing I can do about it.

JS Law provided the worst service I have ever encountered. Gurvinder Sangha, the so-called conveyancer, was utterly poor – consistently failing to reply to emails or answer phone calls. I was left hanging for weeks, and the case dragged on unnecessarily because of their incompetence. On top of that, there were hidden charges piled on without transparency. This firm was recommended by Cubbit and West, and I now see why – I felt strong-armed into using them, and it reeks of a commission-driven referral. This is a shady setup, and anyone thinking of using JS Law should beware. Do not trust them.

Unprofessional time wasters lack of knowledge

I didn't want to use them but the property developer said these were their Conveyancer. Typical of Solicitors in that they don't come back to you - they use trainee solicitors so you never get to speak to the same one twice and they even got my plot number wrong, not once but twice! DEFINITELY GO ELSEWHERE!!!!!!