I initially had a positive impression of Beverley Morris & Co —professional website, clear communication, and prompt responses. My case involved the purchase of a lease for a business. However, once the client verification process began, things took an unfortunate turn. A trainee solicitor handling my case abruptly stopped the process mid-way. In the morning, I received an email asking for the source of funds, but before I even had a chance to provide this information, by the afternoon, the case was already declined.
I fully understand if they did not wish to take on my case, but the way it was handled lacked professionalism. Rather than offering a clear explanation, I received an abrupt email and had my call canceled when I tried to follow up. I believe there could have been a more transparent and courteous way of handling the situation