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How Boulter And Co LLP Compares

Value for money

This firm - 59%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Boulter And Co LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Boulter And Co LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 27%
About Right 72%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 53%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boulter And Co LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Boulter And Co LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 53%
No 47%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 53%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boulter And Co LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Boulter And Co LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 53%
No 47%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Boulter And Co LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.1/5

Reviews summary

  • Excellent

    8
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Luca

Luca

November 16, 2024

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A very bad experience

This is not meant to be a revenge but a mere warning for those who might look for a solicitor and having to decide which firm to be represented by. It has been a true nightmare full of mistakes, unprofessional behavious and lack of support. I bought a flat in central London this year. The legal fee quote was 1.500 plus 750 of amministrative costs to be covered upfront but I ended up paying over 4k and the justification was that "it works this way and everything was clearly explained upfront". Furthermore there was an extra 2k added to the fee as there was an agreement reached with the vendor for me to refund a whole year of service charge upfront but I was informed on completion day for a total of 6 k of legal fees plus 750.
I have been asked to transfer my deposit of 168k from a day to the next one after weeks of me asking about it and no answers received which put me in a very difficult situation with the bank. The solicitor addressed my complain replying that "otherwise I would be fined as breaching the contract".
The assigned solicitor was Sally Louca that I never had the chance to meet not even when physically reached the firm office to sign the documents. On the contrary I met her trainee Ayse Seyer, who took completely over even with email corrispondece , with no warning, and shw was unprepared about so many things I basically had to start over again halfway. Even the agency that was selling the flat advised me halfway to consider changing the solicitor as they were really not behaving in my interests and were making everything very hard. Styrling Ackroyd themselves stated they rarely had to deal with such a low level of efficiency and very debatable advices.
At the end of the process, there are important reports missing, amongst which the pipe system and tank reports, the current year service charge was missing and hid a 450 pounds yearly increase. I also received from the council, at process finished, some fees to be covered by the previous landlord for work done years before but the firm never came back to me about those and currently having to deal with a new solicitor and the council myself. I sent over 15 emails about thise old fees and they are just not replying anymore.
At the time I also asked to have handed over the right to extende the lease from the vendor but there was no cooperation from the firm so I will now have to wait two years to extend it.
I deeply regret having bought a flat with Boulter and Co, was overall a bad experience and the worse part is that I escalated my concerns and unhappiness on their work and have been totally ignored and still ongoing. Confronting myself with different friends and colleagues who did the same with different firms I realise even more how bad it was

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Luca

Luca

November 16, 2024

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Collected on:

A very bad experience

This is not meant to be a revenge but a mere warning for those who might look for a solicitor and having to decide which firm to be represented by. It has been a true nightmare full of mistakes, unprofessional behavious and lack of support. I bought a flat in central London this year. The legal fee quote was 1.500 plus 750 of amministrative costs to be covered upfront but I ended up paying over 4k and the justification was that "it works this way and everything was clearly explained upfront". Furthermore there was an extra 2k added to the fee as there was an agreement reached with the vendor for me to refund a whole year of service charge upfront but I was informed on completion day for a total of 6 k of legal fees plus 750.
I have been asked to transfer my deposit of 168k from a day to the next one after weeks of me asking about it and no answers received which put me in a very difficult situation with the bank. The solicitor addressed my complain replying that "otherwise I would be fined as breaching the contract".
The assigned solicitor was Sally Louca that I never had the chance to meet not even when physically reached the firm office to sign the documents. On the contrary I met her trainee Ayse Seyer, who took completely over even with email corrispondece , with no warning, and shw was unprepared about so many things I basically had to start over again halfway. Even the agency that was selling the flat advised me halfway to consider changing the solicitor as they were really not behaving in my interests and were making everything very hard. Styrling Ackroyd themselves stated they rarely had to deal with such a low level of efficiency and very debatable advices.
At the end of the process, there are important reports missing, amongst which the pipe system and tank reports, the current year service charge was missing and hid a 450 pounds yearly increase. I also received from the council, at process finished, some fees to be covered by the previous landlord for work done years before but the firm never came back to me about those and currently having to deal with a new solicitor and the council myself. I sent over 15 emails about thise old fees and they are just not replying anymore.
At the time I also asked to have handed over the right to extende the lease from the vendor but there was no cooperation from the firm so I will now have to wait two years to extend it.
I deeply regret having bought a flat with Boulter and Co, was overall a bad experience and the worse part is that I escalated my concerns and unhappiness on their work and have been totally ignored and still ongoing. Confronting myself with different friends and colleagues who did the same with different firms I realise even more how bad it was

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Milos

Matter Type:

Residential Conveyancing

Milos

October 28, 2024

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Great conveyancing service from Andri and the team

Andri and the team have helped us with our first house purchase and we couldn't be happier with the service. We experienced precise answers to all our questions, fast responses, and highlighting of important points from contract that we didn't consider. It was our first time going through the process, and we felt very well supported, for a very reasonable fee. Would definitely use again and highly recommended.

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Steph

Matter Type:

Residential Conveyancing

Steph

December 13, 2022

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Ayse Seyer is amazing

We sold within a chain, she was organised, proactive, and relentless when it came to getting the job done. I knew I was in the best hands. It wasn’t a smooth journey but she made it all possible. She chased, provided solutions and ultimately got us over the line. A true star.

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Rukia

Matter Type:

Residential Conveyancing

Rukia

February 15, 2022

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We were really pleased with the service of Boulter & Co…

We were really impressed with the service we received from Boulter & Co for the purchase of our house, from start to finish, Sally Louca was extremely responsive throughout the process, replying to emails almost instantly and helping us resolve all issues and queries quickly and easily. Sally Louca’s secretary,

Shereen Begum was equally as helpful and provided excellent professional service from the very beginning to the end! Both Shereen and Sally ensured that our purchase and also our remortgage was stress free; the matter went through in a smooth and timely way. They explained every step to me and I was reassured throughout the process, I understood everything as they swiftly actioned any queries.

We have already recommended Boulter & Co to several friends and will certainly be requesting their services again for any future house moves. I have dealt with many other local solicitors in the past and I must say that Boulter & Co were the most efficient, reliable and trustworthy.
I would like to thank Sally Louca and Shereen Begum from Boulter & Co once again.

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Edward

Edward

December 02, 2021

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Avoid Sally and Boulter & Co

An abysmal experience from start to finish with Sally and Boulter & Co.

Never once has Sally picked up the phone to speak with us. Takes multiple chasing and corrections from our side to get the job done.

Unprofessional and uncommunicative at every step.

Will not be using again.

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Martina

Matter Type:

Residential Conveyancing

Martina

July 09, 2021

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Can't Read Basic Legal Documents

We hired Boulter and Company to do the conveyancing on a house sale and purchase. We encountered a number of problems during the sale and purchase which made us question why we used them in the first place but the big problem reared its head nearly three years after we bought our new house.

It turned out that Sally Louca who was was the lead conveyancer had read all the legal documents the wrong way round which has ruined our enjoyment of our home. We believed we owned two fences in fact we owned neither. We believed our garden was private but in fact, our neighbour has a right to come in whenever he wants to do work on his house without notice. A driveway whose upkeep we thought was shared by two neighbours is in fact shared with an entire estate of houses. Basically, we have been left with a huge mess of problems the fallout of which is still ongoing.

To make matters worse Boulter and Co did everything they could to try and get out of paying for their mistakes and dragged their heels every step of the way with our complaints. After repeated attempts at getting a positive response, we had to resort to starting court action. Eventually, after they again tried every trick in the book to avoid paying us decent compensation for their errors we finally agreed on an out-of-court settlement in our favour.

So the motto of the story is to avoid this company like the plague if you want someone who can actually read the most basic legal documents because you could end up in a similar nightmare situation.

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Elizabeth

Elizabeth

February 07, 2021

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Unprofessional

A really poor service from Boulter & Co and would definitely not recommend.
As a first time property buyer I felt unsupported and dismissed.
Lack of communication and uninterest are common themes.

I would avoid working with them if possible and ensure you have solicitors that are more supportive.

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Gina

Matter Type:

Residential Conveyancing

Gina

September 26, 2020

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Great Solicitors

Great Solicitors
We have used Boulter and Company (Andrew Joannides) for both Business and Personal conveyancing over 20+ years and would never even entertain the thought of using another company.
Andrew has always been very approachable, professional (but with a friendly relaxed manner) and prompt with his service. His fees are very competitive and worth every penny. Andrew and his team are not just conveyancers, they are solicitors, which means they go through the reams of legal paperwork and point out any pitfalls or issues, they do not expect you to go through it all and find them for yourself, unlike some other conveyancers. We have so far used Andrew and his company for 10/11 private property transactions (Buying and selling) and 2/3 business transactions over the years. We have recommended to friends, family and business partners who have also used Andrew for their own transactions and we all agree that we cannot fault him or his staff. Would most definitely continue to recommend.

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Boulter And Co LLP are accredited by

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About this branch

Description

We have been established for 25 years and we cover all matters property related, whether you are buying, selling, bridging loans and refinancing. We also cover commercial transactions, litigation, matrimonial, immigration and contested Wills & Probate and LPAs. At Boulter & Co LLP we have many solicitors/property lawyers with the expertise and knowledge required to pursue matters.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
  • Company & Commercial
    • Commercial Law
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