020 3336 5333
Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
Mckenzies
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mckenzies on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzies. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzies and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mckenzies performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzies and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mckenzies compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Mckenzies offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Criminal defence - All
Billy
Collected on:
mckenzies solicitors are brilliant, i have lots of mental and physical health dissabilities and i dont always understand things but mckenzies have been fantastic to me, helping me understand, helping me so much, there really caring, understanding, very knowledgable, proffecional, kind ect, and i appreciate everything they help me with, they are great. i couldnt have coped without them
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Matter Type:
Criminal defence - All
Daniel
Collected on:
Angela, just to say thank you for your help in court. As usual I was more than happy with your representation in court.
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Matter Type:
Criminal defence - All
Luca
Collected on:
My son and I were extremely happy with Mr Warby, there is really nothing I could suggest to make the service we received any better.
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Matter Type:
Criminal defence - All
Albert
Collected on:
Considering the trying time with considering the outcome and your response was excellent. Thank you, Albert
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Matter Type:
Criminal defence - All
Debbie
Collected on:
You are doing fine excellent service. I would never use another firm, or any of my family..Brilliant very professional thank.you
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Matter Type:
Criminal defence - All
Anonymous
Collected on:
Keep doing what you do
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Matter Type:
Criminal defence - All
Mark
Collected on:
Please keep doing what you are doing, your staff on the phone and at the court were very supportive to me through the whole harrowing process.
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Matter Type:
Criminal defence - All
Bradley
Collected on:
Very excellent service have used for years and will always continue to use Mr Warby.
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Titilayo
Collected on:
This review is for a different branch.
I had a case concerning a transfer of criminal property, the team was very helpful and non judgemental of the situation. I was advised properly of the options I had and the best course of action. The outcome of the case was a very fair one which gives me an opportunity to right my wrongs and get on track with my life. Grateful to the team, would definitely recommend every day of the week!
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Brandon
Collected on:
This review is for a different branch.
Very Approachable & Friendly
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Matter Type:
Criminal defence - All
ALi
Collected on:
Must helpful people I'm so happy for all of them ❤️
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Matter Type:
Criminal defence - All
carl
Collected on:
McKenzies solicitors
Totally professional & unbelievably helpful, they definitely go the extra mile. I've used McKenzies for ovr 25yrs & I'd highly recommend them to anyone who wants a first-class service from professional solicitors be that criminal law or family law go to these guy's. I can't thank them enough for all their help & straight talking advice.
One very happy customer
Mr Carl walker
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Matter Type:
Criminal defence - All
Michelle
Collected on:
Lash was brilliant
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Matter Type:
Probate
Nisha
Collected on:
My father died in 2019 and went to Tina Brown to write his will. I contacted Tina in 2019 to have a copy of the will and she said she cannot give me a copy. I contacted my solicitors who advised I can get a copy when the will ends up in the public domain. My father left me something in his will and till this day, Tina has not reached out to me and it's been more than 3 years. Tina and this firm are supposed to oversee a legal document such as a will!
I sent an email on the 4th November 2022 and I received a failure delivery notice, because this firm has blocked emails coming from gmail via their firewall. My sister forwarded my emails, sent chases and called Tina and she has not responded. Someone from the office left a message for me to email the same email address, after I said in my voice mail that they have blocked gmail.
I tried to contact her office and I went through to her voice mail again and she still hasn't contacted me.
I complained using the online form and asked for the complaint procedure and I never received this. Tina eventually reached out to me to say she has the cheque and some emails do come through, 4 months on I am still chasing her. Her famous line is I work part time (for more than 3 years??). The latest is she’s off sick but never contacted me to say she’s back in the office. I asked her if her availability is that bad (which it is), then why do I need to deal with her. Someone else can do this on her behalf.
Like the rest of the reviews I would not recommend anyone to appoint this firm to write their will or any other service. Your wishes will not be actioned and your loved ones will lose out. Last thing you should be thinking about when the deceased did everything the legal way and paid for this service.
I am not at all surprise with the responses to other reviews 'This is a fake account and I am reporting you to Google'. That comment really goes to show you what type of firm this is, lack of accountability and how incompetent they are. Ownership is required here for the poor service received. A major shake up is needed and a long list of service improvements. I will be taking the matter further with Tina and this firm. I will be reporting them. They shouldn't be providing legal services at all!
BTW this firm can try the threats of fake review and I am reporting because I have the evidence the WILL and all the comms!!!
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Mike
Collected on:
Zero communication about an on going case, look elsewhere.
Edit : Hilarious they’re calling this review fake, my reference was NEV/DOW014/001and my initial point of email contact was Elaine Niyazi.
For a law firm not to know that a false statement of fact is libel is both sad and a damning inditement of the firm.
I will be reporting this to the SRA as this seems to be a continuing bad faith practice of dealing with any criticism.
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McKenzies Solicitors was formed in 1999. We are now recognised as one of the leading firms in our chosen areas of law. To provide specialist and expert advice and representation to individuals and organisations in our chosen areas of law. Each of our solicitors are highly experienced and specialists in their field. Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
