morag
Collected on:
First class legal representation
Outstanding service form all staff who were proactive and professional
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mckenzies on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzies. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzies and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mckenzies performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Mckenzies and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mckenzies compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Mckenzies offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
morag
Collected on:
Outstanding service form all staff who were proactive and professional
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Nisha
Collected on:
This review is for a different branch.
My father died in 2019 and went to Tina Brown to write his will. I contacted Tina in 2019 to have a copy of the will and she said she cannot give me a copy. I contacted my solicitors who advised I can get a copy when the will ends up in the public domain. My father left me something in his will and till this day, Tina has not reached out to me and it's been 3 years. Tina and this firm are supposed to be oversee a legal document such as a will!
I sent an email on the 4th November and I received a failure delivery notice, because this firm has blocked emails coming from gmail via their firewall. My sister forwarded my emails, sent chases and called Tina and she has not responded. Someone from the office left a message for me to email the same email address, after I said in my voice mail that they have blocked gmail.
I tried to contact her office and I went through to her voice mail again and she still hasn't contacted me.
Like the rest of the reviews I would not recommend anyone to appoint this firm to write their will or any other service. Your wishes will not be actioned and your loved ones will lose out.
I am not at all surprise with the responses to other reviews 'This is a fake account and I am reporting you to Google'. That comment really goes to show you what type of firm this is, lack of accountability and how incompetent they are. I will be taking the matter further with Tina and this firm. I will be reporting them. They shouldn't be providing legal services at all!
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