01992 503 344
Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
Mckenzies
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mckenzies on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzies. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Mckenzies and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mckenzies performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Mckenzies and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mckenzies compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Mckenzies offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
harry
Collected on:
I am someone with challenging mental health diagnoses, however, mckenzies solicitors in Hertford have been outstanding, very professional, kind, caring, very knowledgeable and made my first ever time/ experience in a court case much easier to cope with because of there 100 per cent commitment, kind professional ways, helping me in every aspect and way. i cant thank them enough.
Was this review helpful?
harry
Collected on:
I can not thank mckenzies solicitors enough, i am someone who has a very demanding and challenging mental health diagnoses, however, i can honestly say mckenzies solicitors have been outstanding, kind, professional, caring and very knowledgeable. i could not have coped without there support and guidance. they have been simply brilliant and i would not use anyone else apart from them,
Was this review helpful?
Matter Type:
Legal aid
Daniella
Collected on:
THANK YOU TINESSA!
I wanted to take a moment to express my deepest gratitude for all your hard work and dedication in my case. Your efforts have truly made a significant difference in my life.
From the very beginning, you’ve been incredibly patient and understanding of my needs. You guided me through every step of the process, even getting me off the bus when I didn’t know what to expect. Your support and reassurance were invaluable during such a stressful time.
Most importantly, you fought tirelessly to secure the best possible outcome for me. Thanks to your expertise and determination, I was able to remain in the community instead of facing jail time. This outcome has given me a second chance, and I am profoundly grateful for everything you’ve done.
Thank you once again for your exceptional work and for believing in me. I will always remember your kindness and professionalism.
Warm regards,
D. Carter
Was this review helpful?
Matter Type:
Criminal defence - All
Lovie
Collected on:
I would like to take this opportunity to thank Elaine, Nev Niyazi, and Ms. Verian Owens for your outstanding support from the very beginning. Your guidance has been invaluable. I must say that McKenzies Solicitors is one of the best firms, and I am truly grateful for the tremendous help you have provided. Ms. Verian Owens, in particular, has been exceptionally supportive, demonstrating both her strong personality and her expertise.
Was this review helpful?
Matter Type:
Criminal defence - All
David
Collected on:
I felt the service was top class - I was nervous having to source representation but as soon as I spoke to Elaine she put all my nerves at ease. There was no judgment and she was very supportive. Ms Patel very similar, was very understanding and supportive and has a great eye for detail. I would just like to thank everyone at McKenzies for their outstanding service and support.
Was this review helpful?
Matter Type:
Criminal defence - All
Carla
Collected on:
I appreciate all the support yourself, Angela and those representing Oliver have given. It's been a very professional and supportive process.
Was this review helpful?
Matter Type:
Criminal defence - All
morag
Collected on:
Outstanding service form all staff who were proactive and professional
Was this review helpful?
Matter Type:
Criminal defence - All
Christopher
Collected on:
You guys don’t need any suggestions you guys are the best out there. And Keith absolute legend Thank you.
Was this review helpful?
Matter Type:
Criminal defence - All
Brian
Collected on:
Thanks to Keith for being friendly and helpful in a very stressful situation
Was this review helpful?
Pippa
Collected on:
Absolutely nothing, you were superb the entire way through a very stressful 18 months, especially with Covid and lockdown. Massive thanks to you all especially Naz, Angela, Eill and Ginny
Was this review helpful?
Dean
Collected on:
It's absolutely shocking. Avoid at all costs they are misleading and expensive.... initially, you think that Nev is going to represent you he's just the face of the company.. On the day at court, I was given a trainee solicitor to represent me ( who was contracted out by Mackenzie). He knew nothing about my case.. spent thousands
Please avoid at all costs!!!.. financially and professionally
The response from your company regarding this review is disgraceful. Here is the proof.
You will note that anyone who leaves a poor review, you say that you've never represented them.
This is definitely not a fake review you 100% did represent me do not accuse me of lying this is exactly what I'm talking about regarding your company..
Was this review helpful?
Matter Type:
Criminal defence - All
ALi
Collected on:
Must helpful people I'm so happy for all of them ❤️
Was this review helpful?
Matter Type:
Criminal defence - All
carl
Collected on:
McKenzies solicitors
Totally professional & unbelievably helpful, they definitely go the extra mile. I've used McKenzies for ovr 25yrs & I'd highly recommend them to anyone who wants a first-class service from professional solicitors be that criminal law or family law go to these guy's. I can't thank them enough for all their help & straight talking advice.
One very happy customer
Mr Carl walker
Was this review helpful?
Matter Type:
Criminal defence - All
Michelle
Collected on:
Lash was brilliant
Was this review helpful?
Matter Type:
Probate
Nisha
Collected on:
My father died in 2019 and went to Tina Brown to write his will. I contacted Tina in 2019 to have a copy of the will and she said she cannot give me a copy. I contacted my solicitors who advised I can get a copy when the will ends up in the public domain. My father left me something in his will and till this day, Tina has not reached out to me and it's been more than 3 years. Tina and this firm are supposed to oversee a legal document such as a will!
I sent an email on the 4th November 2022 and I received a failure delivery notice, because this firm has blocked emails coming from gmail via their firewall. My sister forwarded my emails, sent chases and called Tina and she has not responded. Someone from the office left a message for me to email the same email address, after I said in my voice mail that they have blocked gmail.
I tried to contact her office and I went through to her voice mail again and she still hasn't contacted me.
I complained using the online form and asked for the complaint procedure and I never received this. Tina eventually reached out to me to say she has the cheque and some emails do come through, 4 months on I am still chasing her. Her famous line is I work part time (for more than 3 years??). The latest is she’s off sick but never contacted me to say she’s back in the office. I asked her if her availability is that bad (which it is), then why do I need to deal with her. Someone else can do this on her behalf.
Like the rest of the reviews I would not recommend anyone to appoint this firm to write their will or any other service. Your wishes will not be actioned and your loved ones will lose out. Last thing you should be thinking about when the deceased did everything the legal way and paid for this service.
I am not at all surprise with the responses to other reviews 'This is a fake account and I am reporting you to Google'. That comment really goes to show you what type of firm this is, lack of accountability and how incompetent they are. Ownership is required here for the poor service received. A major shake up is needed and a long list of service improvements. I will be taking the matter further with Tina and this firm. I will be reporting them. They shouldn't be providing legal services at all!
BTW this firm can try the threats of fake review and I am reporting because I have the evidence the WILL and all the comms!!!
Was this review helpful?
McKenzies Solicitors was formed in 1999. We are now recognised as one of the leading firms in our chosen areas of law. To provide specialist and expert advice and representation to individuals and organisations in our chosen areas of law. Each of our solicitors are highly experienced and specialists in their field. Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
