I advise you to NEVER use them for conveyancing. I visited their offices, spoke with Sajeev Kooran, he is the Director, his office was a run down room with a huge brown damp stain on the wall, and cracks all over. I should have run a mile after that, but a local estate agent recommended them so I thought lets not judge a book by its cover. I had a sale and a purchase case. He never started any work until I complained I am going to use some other solicitors. Immediately they sent me agreement to sign and request £500 advance for the sale and £500 for the purchase. I signed and paid immediately and 2 days after Sajeev called me asking me if I sent the agreement signed, and if i paid. I told him i did it on the same day, 2 days ago. He said ok and bye. I sent some paperwork they asked me and, as i was selling my flat to my freeholder, that paperwork should not have been asked of me cause my freeholder had all the info anyway. They never responded to my emails. I sent a surveyors report and after days i asked Sajeev if he read it and he just said "when did u sent it?" so, he never bothered reading it, i doubt he even checks his emails. He never gave me an update of where we are in the process of signing contracts, he never called me, only when i kept calling asking for him, and when he talked to me it was a call less than 30 seconds and he was being vague. In the end, after all my unanswered emails and having the solicitors of the other parties chasing me for things my solicitor should have done already, when i asked for an update and what work he has done so far, he tried blaming me. I told his receptionist he either email me by the end of the day, cause he never gave me an update, or give me my £1000 back. He didnt bother doing either. Next day my freeholder told me that they sent Sajeev since 25th of September some documents for my signature and they kept chasing him cause he never replied. So, he never sent me those documents for my propertys sale. Also i was called "Sir" in many emails from their compliance officer, i told Sajeev and he didnt even apologise. They also kept asking for the same thing i already sent them, example I sent my passport numerous times. I sent an email terminating our dealings because of unprofessionalism, negligence, insult and breach of client care agreement.again, no reply from sajeev. I emailed him that I am reporting him to Legal Ombudsman and I will also get my money back through County Court. Only then Sajeev kept calling me, i didnt answer, and eventually he realised that taking legal action against him will cost him lots of money, so he gave me my £1000 back
