It was not good enough
Unfortunately this has not been a very good experience for me for the following reasons:
Contact with the solicitor is only available for one 30 minute consultation. This was not made clear at the start, and when I booked to talk to my allocated solicitor, I thought it was introductory session, however this was counted as the ‘consultation’. At that initial stage I didn’t need ‘consultation’, and when eventually I did need it and wanted to talk to a solicitor, this was not available, as I already used up my allowance. Saying that, I was able to speak to legal advisors, which were helpful for most of the time.
On one occasion I had to sign a legal paper by the end of the day and it was not very clear to me what everything on that document meant. When I asked for further clarification of what I am asked to sign, and to use everyday language, this did not happen. Covering solicitor Ian was not helpful, by putting pressure on me to sign, without me understanding fully what I am being asked to sign. He suggested that all was clear and that I didn’t understand because English was not my first language (although I lived and worked in this country using English language for almost 30 years). If I require further support I was to “top up” my credit with them as my current agreement had been used up.
My new partner who was born here did not understand either everything that was in a document I was meant to sign and therefore requested over a number of emails to Ian to drop the demand for further funds and actually remove the legal jargon and write the request in simple and easy to understand English after all he was there to support me and not satisfy my ex partners solicitors demands.
During exchange of financial disclosure Form E, my full financial information was passed to my ex-partner, while I was not in receipt of his full information. After the exchange he did not share his finances with me, which put me at the disadvantage. I believe that Endeavour Law should not have disclosed my information before they got full information from my ex-partner's solicitor.
I understood that by signing the contract with Endeavour Law solicitors I would get a ‘clean break’ as per their advertising, however half way through I ‘run out of my allowance’ and they asked for more money at very expensive rates. When I signed for this deal I believed it was a fixed contract to receive a clean financial break however this was not the case. My situation was not particularly complex and I was disappointed that the contract payment did not cover full process, but half way through I was left to my own devices spending time researching drafting my own responses to my ex partners solicitor.
Was this review helpful? Yes
