Kreston Law Limited

⭐⭐⭐⭐⭐ I had an excellent experience with my solicitor throughout the purchase of my property. They were professional, knowledgeable, and kept me informed at every stage of the process. Their attention to detail, prompt communication, and efficient handling of all the legal matters made the transaction smooth and stress-free. I truly appreciate their dedication and outstanding service, and I would highly recommend them to anyone looking for a reliable and trustworthy property solicitor. Thank you for your excellent support.

I would like to thank Helin, for her hard work over the last year, buying and selling our house has been a slow process and Helin has been supported, patient, informative and understanding at every point. She has made the process as stress free as possible. Thank you so much Helin.

I had an excellent experience with Kreston Solicitors for my mortgage and conveyancing process. The whole journey was handled professionally, efficiently, and with great attention to detail. Communication was clear throughout, and everything was explained in a way that made the process much less stressful. A special thanks to Dilan, who was outstanding from start to finish. Dilan was always responsive, proactive, and extremely helpful, ensuring that everything moved smoothly and on time. Their support and professionalism made a real difference. I would highly recommend Kreston Solicitors to anyone looking for reliable and high-quality mortgage and legal services.

My partner and I had the worst experience trying to purchase a leasehold flat in London using Kreston solicitors. We instructed Kreston in late January and in July we eventually decided to pull out since there was no end in sight, and it was an extremely frustrating and stressful process. I really really hope that someone can at least learn from my mistake and not use Kreston solicitors. We’re now purchasing a leasehold with a different solicitors and the experience has been completely different and much smoother. Below I listed a summary of their shortcomings to give more details. --- Communication with Gurbet and Helin was impossible and fragmented: - No proactivity in calling us back or updating us but I expect this from most solicitors, but on top of it, our solicitor was impossible to reach, always in her lunch break or in another call or unavailable. - Gurbet called back at 20pm on a Tuesday or on a Sunday night while we appreciate the working long hours, the lack of proactivity in other moments make this quite inappropriate. 5-months into the process, we asked for an in-person meeting which lasted two hours. While Gurbet provided a helpful and detailed explanation of the legal process, which we were grateful for, it also highlighted how much information had not been clearly communicated to us until that point. Even after this discussion, we were once again left without a clear sense of next steps, likely timelines, or what was required to progress the transaction. - No timeline in sight EVER. The answer was always “it’s early to say” or a plain “we really cannot say”. Mind that we last asked any idea of a time frame the week we dropped the buy, so 5 months in, Zero support and crazy approach to solve problems - Legalese and zero explanations, we were dumped on piles of documents with no filters. - Despite explicitly asking for information in plain terms, we were told this would require too much time and that a final report would cover everything later. This means we were unable to ask informed questions in real time - Agent questioned why searches were not done earlier, they were requested over a month after we instructed them - The flat came with a parking lot and they requested a “deed of variation” which would have meant ALL flats in the entire complex would have had to implement this, which could have taken years! - Suddenly said “ok we dropped this now…” so some enquiries were dropped, other not absolutely randomly. Some of our funds came from Italy and while we understand the need for anti money laundering checks, we were repeatedly asked for documents that were either: - Inconsistent (e.g. tax returns requested for one parent but not the other), - Excessively old (e.g. bank statements from 2011), or - Already provided (but seemingly reviewed multiple times with little coordination). This created confusion, delays, unnecessary stress for us and our parents despite our best efforts to repeatedly provide everything they asked for and explain/translate it for them. Contract had crazy clauses: - Contract says they are due to respond within 6 months - Contract says capped amount but not true. Even if we didn’t complete, we were charged more than the initial quoted amount, and after complaining we received a 10% discount as a sign of “good will”. After complaining again, we managed to take it down to the initial quoted amount even if the process was not completed. Fees were unclear until the end: - Threatened to charge extra fee - Final bill not clear, no billing guide - Took ages to get a clear breakdown of fees.

(Translated by Google) First of all, I would like to thank Kreston Solicitora and Hasan Koca, who handled my business. They provided clear and accurate guidance from the very beginning, ensuring a smooth and trouble-free purchase of my shop. Most importantly, the fact that they answered my calls and followed up on my business even while on vacation made me very happy, and I would definitely recommend working with Hasan Bey to everyone. (Original) Öncelikle kreston solicitora ve bemimle ilgilenen hasan koca ya çok teşekkür ediyorum dükkan almamda bana en başından net ve doğru bir yönlendirme yaparak eksiksiz bir şekilde sıkıntı yaşamadan dükkanımı aldım en önemlisi de tatilte bile olsa telefonuma cevap vermesi işlerini takip etmesi beni çok mutlu etti ve kesinlikle herkese hasan bey ile çalışmasını tavsiye ederim