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Kreston Law Limited Review Scores & Client Satisfaction Overview
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success Rate
Satisfied with outcome: 95%+
Satisfied with outcome
15%above national average
Kreston Law Limited
97%
National Average
82%
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would Recommend
Would recommend to friends and family: 95%+
Would recommend to friends and family
16%above national average
Kreston Law Limited
97%
National Average
81%
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication4.8/5
Initial Impressions4.8/5
Approachability4.8/5
Documentation Accuracy4.8/5
Legal Knowledge4.8/5
Value for money4.8/5
Accreditations
Kreston Law Limited are accredited by
Kreston Law Limited are accredited by
Immigration and Asylum
Our Immigration and Asylum Accreditation is the quality mark for legal practitioners who deal with visa and immigration issues. If your case is complicated, you can look for a member of our Immigration Law Advanced Accreditation.
The Law Society
Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.
Conveyancing Quality Scheme
Our ConveyancingQuality SchemeAccreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.
Trading names:
•Kreston Solicitors
Description
Kreston Solicitors is an experienced London solicitor providing legal advice and assistance in different areas of law including conveyancing, leasing and immigration law. Contact us to arrange a consultation.
About this law firm
Kreston Solicitors is an experienced London solicitor providing legal advice and assistance in different areas of law including conveyancing, leasing and immigration law. Contact us to arrange a consultation.
Rankings by area of expertise
The rankings below show the areas of expertise that Kreston Law Limited offers to clients. You can
see how good the service offered is in comparison to all other law firms nationally / locally.
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success Rate
Satisfied with outcome: 95%+
Satisfied with outcome
15%above national average
Kreston Law Limited
97%
National Average
82%
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would Recommend
Would recommend to friends and family: 95%+
Would recommend to friends and family
16%above national average
Kreston Law Limited
97%
National Average
81%
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication4.9/5
Initial Impressions4.9/5
Approachability4.9/5
Documentation Accuracy4.9/5
Legal Knowledge4.9/5
Value for money4.9/5
Accreditations
Kreston Law Limited are accredited by
Kreston Law Limited are accredited by
Immigration and Asylum
Our Immigration and Asylum Accreditation is the quality mark for legal practitioners who deal with visa and immigration issues. If your case is complicated, you can look for a member of our Immigration Law Advanced Accreditation.
The Law Society
Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.
Conveyancing Quality Scheme
Our ConveyancingQuality SchemeAccreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.
Trading names:
•Kreston Solicitors
Description
Kreston Solicitors is an experienced London solicitor providing legal advice and assistance in different areas of law including conveyancing, leasing and immigration law. Contact us to arrange a consultation.
About this law firm
Kreston Solicitors is an experienced London solicitor providing legal advice and assistance in different areas of law including conveyancing, leasing and immigration law. Contact us to arrange a consultation.
Rankings by area of expertise
The rankings below show the areas of expertise that Kreston Law Limited offers to clients. You can
see how good the service offered is in comparison to all other law firms nationally / locally.
Clients consistently praise the firm for its strong expertise in immigration matters, including spouse, skilled worker, asylum, residence permit, ILR and citizenship applications, as well as conveyancing and property transactions. Reviews highlight successful outcomes, meticulous case handling and clear, practical guidance throughout. Clients especially value the team’s professionalism, responsiveness, patience, kindness and reassuring approach, with excellent communication, careful attention to detail and a supportive manner that helps make stressful processes feel smooth and manageable.
Friendly staff
Very helpful
Professional service
Clear communication
Quick responses
Attentive support
Knowledgeable team
Meticulous work
Reliable advice
Stress-free process
ReviewSolicitors Review List
Other Reviews
akukwe faith
akukwe
⭐⭐⭐⭐⭐
I had an excellent experience with my solicitor throughout the purchase of my property. They were professional, knowledgeable, and kept me informed at every stage of the process. Their attention to detail, prompt communication, and efficient handling of all the legal matters made the transaction smooth and stress-free. I truly appreciate their dedication and outstanding service, and I would highly recommend them to anyone looking for a reliable and trustworthy property solicitor. Thank you for your excellent support.
lucy Salisbury
lucy
I would like to thank Helin, for her hard work over the last year, buying and selling our house has been a slow process and Helin has been supported, patient, informative and understanding at every point. She has made the process as stress free as possible. Thank you so much Helin.
Erkan BERK
Erkan
I had an excellent experience with Kreston Solicitors for my mortgage and conveyancing process. The whole journey was handled professionally, efficiently, and with great attention to detail. Communication was clear throughout, and everything was explained in a way that made the process much less stressful.
A special thanks to Dilan, who was outstanding from start to finish. Dilan was always responsive, proactive, and extremely helpful, ensuring that everything moved smoothly and on time. Their support and professionalism made a real difference.
I would highly recommend Kreston Solicitors to anyone looking for reliable and high-quality mortgage and legal services.
Thank you Erkan
Rossana
Rossana
My partner and I had the worst experience trying to purchase a leasehold flat in London using Kreston solicitors. We instructed Kreston in late January and in July we eventually decided to pull out since there was no end in sight, and it was an extremely frustrating and stressful process.
I really really hope that someone can at least learn from my mistake and not use Kreston solicitors. We’re now purchasing a leasehold with a different solicitors and the experience has been completely different and much smoother. Below I listed a summary of their shortcomings to give more details.
---
Communication with Gurbet and Helin was impossible and fragmented:
- No proactivity in calling us back or updating us but I expect this from most solicitors, but on top of it, our solicitor was impossible to reach, always in her lunch break or in another call or unavailable.
- Gurbet called back at 20pm on a Tuesday or on a Sunday night while we appreciate the working long hours, the lack of proactivity in other moments make this quite inappropriate.
5-months into the process, we asked for an in-person meeting which lasted two hours. While Gurbet provided a helpful and detailed explanation of the legal process, which we were grateful for, it also highlighted how much information had not been clearly communicated to us until that point. Even after this discussion, we were once again left without a clear sense of next steps, likely timelines, or what was required to progress the transaction.
- No timeline in sight EVER. The answer was always “it’s early to say” or a plain “we really cannot say”. Mind that we last asked any idea of a time frame the week we dropped the buy, so 5 months in,
Zero support and crazy approach to solve problems
- Legalese and zero explanations, we were dumped on piles of documents with no filters.
- Despite explicitly asking for information in plain terms, we were told this would require too much time and that a final report would cover everything later. This means we were unable to ask informed questions in real time
- Agent questioned why searches were not done earlier, they were requested over a month after we instructed them
- The flat came with a parking lot and they requested a “deed of variation” which would have meant ALL flats in the entire complex would have had to implement this, which could have taken years!
- Suddenly said “ok we dropped this now…” so some enquiries were dropped, other not absolutely randomly.
Some of our funds came from Italy and while we understand the need for anti money laundering checks, we were repeatedly asked for documents that were either:
- Inconsistent (e.g. tax returns requested for one parent but not the other),
- Excessively old (e.g. bank statements from 2011), or
- Already provided (but seemingly reviewed multiple times with little coordination).
This created confusion, delays, unnecessary stress for us and our parents despite our best efforts to repeatedly provide everything they asked for and explain/translate it for them.
Contract had crazy clauses:
- Contract says they are due to respond within 6 months
- Contract says capped amount but not true. Even if we didn’t complete, we were charged more than the initial quoted amount, and after complaining we received a 10% discount as a sign of “good will”. After complaining again, we managed to take it down to the initial quoted amount even if the process was not completed.
Fees were unclear until the end:
- Threatened to charge extra fee
- Final bill not clear, no billing guide
- Took ages to get a clear breakdown of fees.
A representative from Kreston Law Limited responded to this review
We are disappointed to read your account and would like to take this opportunity to respond clearly and factually to your points. While we appreciate that property transactions can often be stressful, the statements made in your review are unfair and inaccurate representation of the service we provided.
We strongly refute the suggestion that communication was lacking or unprofessional. Our solicitor, maintained contact with you throughout the transaction, including after-hours, a reflection of our dedication to client service rather than a form of neglect. Delays in returning calls/emails were a result of ongoing casework/meetings.
You were kept informed of the progress of the transaction as and when updates were received, particularly in relation to third party responses or actions required to move matters forward. You were made aware that there were still outstanding title documents which were requested and should have been provided at the outset of the transaction, which were continuously chased. There were discrepancies in the documents provided and you did agree with us when additional enquiries were raised to address these.
The meeting you refer to, was arranged per your request extending over 2 hours to ensure clarity, to accommodate your questions and provide answers.
You were advised at the outset that leasehold transaction, particularly those involving high-risk buildings subject to building safety regulations and complex sublease arrangements, can be unpredictable in terms of timelines. Particularly, where issues relating to title or lease variations arise. We cannot guess dates where third party responses are involved and it would be inappropriate for us to provide speculative timeframes. We were approaching the final stages of the transaction and addressing the remaining outstanding enquiries when you chose to withdraw and indicate that you may re-engage our services.
We provided all required legal documents and explained that the final report would offer a clear summary. While we regret you found the initial documentation overwhelming, we must comply with our legal and professional obligations. Our team was available to support you throughout, and it's incorrect to suggest otherwise. Given the volume and complexity of the documents, we encouraged careful review and invited any questions for clarification.
As a regulated law firm, we must follow strict anti-money laundering rules, especially for overseas funds. While we understand these checks may feel intrusive, they are mandatory. Document requests were made in line with legal standards, and we worked to avoid duplication. Requirements vary based on each person’s source of funds, which can lead to different documents being needed. Follow-up requests were part of our due diligence, not arbitrary. To reduce your costs, we reviewed your own translations before requesting formal ones.
The parking space issue prompted a request for a deed of variation in your best interests, based on legal necessity and risk assessment—not personal opinion. Once clarification was received from the seller’s solicitors and managing agents, the matter was appropriately resolved and communicated to you. Where lease issues arose, we advised rectification via a deed of variation. If that proved unworkable, alternative solutions such as indemnity policies were to be considered.
The initial fee was based on a standard transaction and did not cover complications or lease issues outside the original scope. Nonetheless, we acted in good faith and offered a goodwill discount. A detailed fee breakdown was provided, and we conducted ourselves professionally throughout. We reject any suggestion of uncooperativeness and do not accept responsibility for delays or issues beyond our control. We remain open to discussing any remaining concerns directly and constructively.
Ahmet
Ahmet
(Translated by Google) First of all, I would like to thank Kreston Solicitora and Hasan Koca, who handled my business. They provided clear and accurate guidance from the very beginning, ensuring a smooth and trouble-free purchase of my shop. Most importantly, the fact that they answered my calls and followed up on my business even while on vacation made me very happy, and I would definitely recommend working with Hasan Bey to everyone.
(Original)
Öncelikle kreston solicitora ve bemimle ilgilenen hasan koca ya çok teşekkür ediyorum dükkan almamda bana en başından net ve doğru bir yönlendirme yaparak eksiksiz bir şekilde sıkıntı yaşamadan dükkanımı aldım en önemlisi de tatilte bile olsa telefonuma cevap vermesi işlerini takip etmesi beni çok mutlu etti ve kesinlikle herkese hasan bey ile çalışmasını tavsiye ederim
A representative from Kreston Law Limited responded to this review
Thank you for your kind review. We truly appreciate your feedback.
Best regards
Kreston Solicitors
Reviews
4.9/5
754 Reviews
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Clients say
What clients say about Kreston Law Limited
Clients consistently praise the firm for its strong expertise in immigration matters, including spouse, skilled worker, asylum, residence permit, ILR and citizenship applications, as well as conveyancing and property transactions. Reviews highlight successful outcomes, meticulous case handling and clear, practical guidance throughout. Clients especially value the team’s professionalism, responsiveness, patience, kindness and reassuring approach, with excellent communication, careful attention to detail and a supportive manner that helps make stressful processes feel smooth and manageable.
Friendly staff
Very helpful
Professional service
Clear communication
Quick responses
Attentive support
Knowledgeable team
Meticulous work
Reliable advice
Stress-free process
ReviewSolicitors Review List
Dominique S
Speedy & Efficient Conveyancing
During our house purchase, we had to switch solicitors due to a lender panel issue. We choose Kreston Law based on the many positive reviews and can confirm I was not disappointed. The transition between solicitors & Krestons was smooth and quick. Atescan was amazing to work with. Friendly, responsive and always available to answers my queries, even at 7pm! Communication was great and I was informed every step of the way. Even with a solicitor switch, conveyancing took about 3 weeks which was superb! Cannot express enough how grateful we are to Atescan for all hard work and support the house buying process. Conveyancing is always super stressful but happy to say thanks to Kreston / Atescan, it felt like a quick breeze. Would highly recommend! Thanks Atescan!!
Title: Outstanding Service – Highly Recommended
I cannot recommend Kreston Law Limited highly enough. From start to finish, the service I received was absolutely excellent.
A special thank you to Atescan Ates, who has been professional, helpful, patient and supportive throughout the whole process. Communication has been excellent, and whenever I had a question or needed an update, I always felt that my matter was being taken seriously and properly looked after.
What impressed me most was the level of care and attention given to my case. The team made what could have been a stressful process feel much easier, and I genuinely felt that they were working hard to get everything completed for me.
It is difficult to find solicitors who combine professionalism with such a personal and approachable service, but Kreston Law have done exactly that.
A huge thank you to Atescan and everyone at Kreston Law Limited for all of your hard work and support. I genuinely appreciate everything you have done for me and would have no hesitation recommending you to family, friends or anyone looking for a reliable and professional solicitor.
5 stars from me – very well deserved.
Çok sevindik. İltica başvurunuzun hızla onaylanması bizi memnun etti. Size yardımcı olabildiysek ne mutlu bize. Gelecekte başka konularda yardıma ihtiyacınız olursa lütfen bize bildirin. Başarılar dileriz.
We are so glad. We are pleased that your asylum application was approved quickly. We're glad we could help you. Please let us know if you need help with other issues in the future. We wish you luck.
Other Reviews
Yalçin Topal
Yalçin
(Translated by Google) First of all, I would like to thank Ms. Helin and the Kreston Solctir family for giving me this joyful news today. Ms. Helin, after her powerful defense, practically shocked and incapacitated the opposing side. Helin is an expert in this field. Respectfully.
(Original)
öncelik bana bu gün sevinçli haberi veren Helin hanım ve kreston solctir aylesine teskur ediyorum Helin hanım yapiği güçlü savuma sonrası karşı tarafı adedate bir şoka uratip etkisiz bıraktı Helin bu işin doktoru saygılarımla.
Yasin Börklü
Yasin
(Translated by Google) First of all, I would like to thank Ms. Sıla for recommending Krestin Solicitors. To briefly explain the process, what I needed was to transition from temporary to permanent residency, and my situation was a bit complicated. I got married and divorced, and I thought this would affect the application. Because of this, I needed a lawyer, and I met Attorney Ozan. From the very beginning, Mr. Ozan took care of everything we needed to do, and as of today, I have received my permanent residency. I thank Mr. Ozan for his help. I highly recommend him for all legal matters because I trust his knowledge and working style.
(Original)
Öncelikle Sıla hanıma krestin solicitorsu önerdiği için teşekkür ederim. Kısaca süreci anlatacak olursam ihtiyacim olan şey geçici oturumdan kalıcı oturuma geçmemdi durumum da biraz karışıktı. Evlendim, boşandım ve bu durumun başvuruyu etkileyeceğini düşündüm. Bu durumdan dolayı avukata ihtiyacım oldu ve Avukat Ozan Bey ile tanıştım. Ozan Bey ilk andan itibaren yapmamız gereken her şeyle tek tek ilgilendi ve bugün itibariyle kalıcı oturumumu almış bulunmaktayım. Ozan Beye yardımcı olduğu için teşekkür ederim. Ozan Beyin bilgisine ve çalışma şekline güvendiğim için Avukatlık durumlarında kendisini şiddetle tavsiye ediyorum.
Mevlüt Karbudak
Mevlüt
(Translated by Google) I would like to express my heartfelt gratitude to Ms. Rukiye Eren and Ms. Helin. Their attention, support, and dedication throughout my challenging and stressful residency application process, which lasted approximately three years, were invaluable to me. They stood by me throughout this long process and did their best. I am grateful for their professionalism and dedication in the process of the Home Office reversing its decision and me obtaining residency without going to court. They gave me confidence during difficult times and provided great support throughout this process. I felt that they truly loved their work and did it with great responsibility. Thank you very much to Ms. Rukiye Eren and Ms. Helin for their efforts, patience, and support. I wholeheartedly recommend them to anyone who needs legal support. I'm so glad I worked with you. Thank you so much for everything! 🙏❤️
(Original)
Rukiye Eren Hanım’a ve Helin Hanım’a gönülden teşekkür ediyorum. Yaklaşık 3 yıldır devam eden zorlu ve stresli oturum sürecimde bana gösterdikleri ilgi, destek ve emek benim için çok değerliydi. Bu uzun süreçte yanımda oldular ve ellerinden gelenin en iyisini yaptılar. Home Office’in kararını geri çekmesi ve mahkemeye girmeden oturum almam sürecinde gösterdikleri profesyonellik ve özveri için kendilerine minnettarım. Zor zamanlarımda bana güven verdiler ve bu süreçte büyük destek oldular. İşlerini gerçekten severek ve büyük bir sorumlulukla yaptıklarını hissettim. Rukiye Eren Hanım’a ve Helin Hanım’a emekleri, sabırları ve destekleri için çok teşekkür ederim. Hukuki desteğe ihtiyacı olan herkese gönül rahatlığıyla tavsiye ediyorum. İyi ki sizinle çalışmışım. Her şey için çok teşekkürler! 🙏❤️
Huseyin Tilki
Huseyin
I would like to sincerely thank Ozan Harman for his outstanding support and professionalism throughout my Ankara Agreement immigration process.
With his knowledge, experience, and clear guidance, I successfully obtained my Indefinite Leave to Remain (ILR). Ozan was always approachable, helpful, and patient, and he made the whole process much easier and less stressful.
I truly appreciate all his hard work and support. I would highly recommend Ozan Harman to anyone looking for a professional, trustworthy, and experienced immigration lawyer.
Thank you again, Ozan, for everything!
Huseyin Tilki
Huseyin
I would like to sincerely thank Ozan Harman for his outstanding support and professionalism throughout my Ankara Agreement immigration process.
With his knowledge, experience, and clear guidance, I successfully obtained my Indefinite Leave to Remain (ILR). Ozan was always approachable, helpful, and patient, and he made the whole process much easier and less stressful.
I truly appreciate all his hard work and support. I would highly recommend Ozan Harman to anyone looking for a professional, trustworthy, and experienced immigration lawyer.
Thank you again, Ozan, for everything!
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29 Reviews
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