Redferns Limited

We had an extremely stressful and frustrating experience with this firm during our property purchase transaction and felt completely unsupported as clients throughout the process. Communication was poor. There were periods when they ghosted us and we spent weeks chasing updates through repeated emails and calls, often hearing nothing back for long periods. When responses did come, they frequently felt dismissive rather than helpful. They also seem sloppy with their work. We noticed errors in the documentation sent to us. Our transaction became abortive due to multiple delay from both sides. We received an invoice several months later without any proper breakdown of the charges. When we asked for clarification and supporting invoices, communication again became extremely slow, yet pressure for payment remained immediate. We did not feel our complaints about the service were acknowledged or addressed and in fact, were threatened with litigation. In the end, we got fed up and we paid simply to bring the matter to a close. Based on our experience, we would absolutely not recommend this firm.

Many thanks to Kiran Hirani and colleagues for their professionalism and help during the somewhat protracted house sale and purchase completed in July 2023. Always friendly and approachable and all the details relating to the transaction were carried out as agreed. I would recommend Redferns for residential conveyancing work.

Solicitors tagged in
this review

Kiran Hirani

I highly recommend the firm, I've been dealing with Anousha and Mariam for the last 3 properties I’ve purchased , they are amazing and prompt and on the case all the time. Was no need to chase for updates as i was getting updates weekly and as soon they were satisfied with searches only then they would advice to proceed. Thank you Redferns amd Anousha for your great services.

Solicitors tagged in
this review

Anousha Kandiah

I can only say positive things about my dealings with Redferns. Professional, accommodating, quick to respond, fully engaged with my requirements. Thank you. If all solicitors were like Redferns, the world would be a better place!

I would have no hesitation in recommending Redferns, who recently acted for me in the sale of my flat and the purchase of a house outside London. Anousha was super-efficient at tackling all the necessary processes in a timely manner and provided clear explanations at every step. She was also very reassuring and nice to deal with personally, via email, phone and in person.

Referns has helped us on multiple occasions and we’ve been satisfied every time. Kiran Hirani is very approachable and responsive - an important quality for a solicitor.

I had a great experience with Redferns Solicitors. They were very helpful and articulate in making sure my document was certified correctly. A special thank you to Shabana, who was incredibly accommodating and professional throughout the process. Her friendly and efficient service made everything smooth and stress-free. Highly recommend!

I recently engaged Redferns for the sale of my house, and I couldn't be happier with the service I received. From start to finish, the process was handled by Kiran and Mariam with professionalism and efficiency.