Collecting and showcasing your reviews online is a powerful way to drive more clients and business to your firm. But you do need to be aware of the mistakes that can be costly and time consuming. The last thing you want to do is sabotage your efforts and drive people away instead. So let's have a look at the top 10 mistakes to avoid with online reviews. Mistake #1 - Not Using Reviews Really…
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Let Clients Know Your Skills In the digital consumer era, online reviews are the new "word of mouth". The simple truth is, the majority of people now shop and look to hire services by searching online. What's more, they use reviews in order to establish the trust and reassurance they need before they part with their money or make a decision. 85% of people surveyed said they'd be more likely to…
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ReviewSolicitors Best Practice Guide: How to Deal With a Negative Review in 3 Easy Steps The simple fact is, online reviews have become a core component of the digital profile for solicitors. Potential clients will read, on average, 5 online reviews for an individual law firm before making a decision to make contact and become a client. Many solicitors, however, still fear engaging with the online…
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Justify Your Fees With Reviews What is a potential client thinking when they view your rates? The average person does not usually have a full understanding of all the ins and outs that are involved in a legal case. They are not solicitors, so why should they. Their focus is on the outcome that they would like you to achieve for them. So when clients are assessing your rates, they don't just see…
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ReviewSolicitors treats data protection and client confidentiality as seriously as you do. Unlike many other businesses, solicitors in the UK are bound by additional and more restrictive data protection and client confidentiality requirements. These are specific issues that other, more general review collection websites aren’t equipped to cater to. Firms using some of the mainstream sites such as…
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Statements that are true or that reflect an honest opinion (e.g. negative review) are not usually themselves a basis for defamation. You should carefully consider the facts before you make a claim (and take legal advice if in doubt), as a false claim may expose you to liability. ReviewSolicitors reserves the right to ask for verification of your identity and to seek further information from you to…
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You can submit written reviews for law firms listed on ReviewSolicitors.co.uk. If you find that a law firm you wish to review is not found on our site, please email info@reviewsolicitors.com and we will add it for you. We encourage you to share your opinions, both favourable and unfavourable. We are working hard to provide a fair platform for reviews in the legal market. We aim to make our client…
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Thinking about joining ReviewSolicitors but have a question? Take a look through our frequently-asked questions and see if we have already answered it. If you require further information, please feel free to give us a call on 0333 577 0206. What is the fastest way to collect reviews? The fastest way to collect reviews is through our API integration with your current case management software. This…
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We allow solicitors to encourage their clients to share honest reviews on ReviewSolicitors; however, they are not allowed to offer any type of incentive in exchange for reviews. We will remove reviews where we have evidence that clients were compensated to leave reviews. Incentives can include, but are not limited to: Monetary compensation Gift cards Additional free services Discount on fees…
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What is not allowed ReviewSolicitors is pleased to provide a legal review platform for you to share your opinions on law firms you have used. While we appreciate your time and comments, we limit you to one review per law firm per year, and reserve the right to remove reviews that include any of the following: Objectionable material: Obscene or distasteful content Profanity or spiteful remarks…
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We at ReviewSolicitors want clients to get the information they need to make the right choice first time when choosing a solicitor, and we'd love to have your help doing that. If you have used a law firm in the past, you can submit a written review detailing the experience that you had. We encourage you to share your opinions, both favourable and unfavourable. Writing great reviews helps others…
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As technology is exponentially on the increase, you may be feeling the pressure to move your law firm into the digital world. Websites, apps, search engines; there are plenty of ways to expose your firm to prospective clients. Yet these methods often require the client to specifically search for your firm’s name or is muddled amongst those of your competitors. Here is why you should be using…
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