It’s hard to be good all of the time and we understand that occasionally, you just can’t please everybody. That’s why we have a simple process that means a less desirable review needn’t be detrimental to your firm. To begin with, you should not panic. The odd negative review is completely inevitable as there’s always going to be somebody who isn’t 100% satisfied, even if you’ve given them your…
Keep Reading →
As if our technology-driven daily lives were not proof enough, the statistics make it clear that online reviews in the legal market are here to stay - how can you make sure people are talking about your firm for the right reasons? In fact, 72% of prospective clients now read online reviews before choosing the right legal firm and with seemingly everything now available at the touch of a button…
Keep Reading →
With fear of the unknown ever-lurking and advice from the government to take each day as it comes, it’s easy to focus on responding to your firm's short-term pressures as and when they arise. However, moving forward has never been more of a priority and collecting reviews allows you to invest in the long-term direction of your firm by engaging with the here and now - and with immediate results…
Keep Reading →
From July 1st, DPS clients are able to take advantage of ReviewSolicitors’ new DUAL-collection integration, enabling DPS clients to collect reviews automatically through their DPS case management system, both during and after the matter. DUAL-collection means that firms can automatically send clients periodic emails throughout the matter to check that the service being provided by the fee earner…
Keep Reading →
We are excited to announce the launch of our new Individual Solicitor profiles. Solicitors will now be listed individually for every law firm in the UK. This allows clients to be able to 'tag' the solicitor who assisted them, in their review, so future clients can get a feel for the level of expertise and experience they are likely to receive. Individual solicitors can take control of their…
Keep Reading →
As part of your ReviewSolicitors membership, law firms now have the ability to allocate individual solicitors to specific teams and promote one or more solicitors to the position of ‘team leader’. This means that you could have, for instance, conveyancing, litigation and personal injury teams. The ‘leader' of each team benefits from an account with increased access enabling them to monitor and…
Keep Reading →
Collecting reviews on ReviewSolicitors is to be completely revamped. Feedback from our members over the last 12 months has encouraged changes that will allow you to collect feedback from clients in a way that suits your law firm. In just over 2 weeks’ time, you will see additional options in the ‘Get More Reviews’ section of your solicitor dashboard. These additional options are an extension of…
Keep Reading →
In December, we announced that we would be making changes to the questions that clients complete when leaving a review. This data is now shown for all reviews collected through us directly since the start of 2019. We are pleased to announce that it is now viewable in the ‘My reviews’ section of your solicitor dashboard. The new section will show you information such as: Private feedback Keyword…
Keep Reading →
Happy New Year! It’s a brand new year and exciting things are happening here at ReviewSolicitors. As the UK’s largest legal review site, we are excited to tell you about some of the changes that have recently taken place. The past year has been a fantastic one for ReviewSolicitors. Over 1000 law firms are using us actively to collect reviews and over 2 million visitors used the platform to read…
Keep Reading →
ReviewSolicitors is excited to announce a brand new feature that will fill a real need in the legal market. Our ‘Value for Money’ pricing charts will give clients relative information on price with the ability to determine the value they are likely to receive from each firm. Charts will be available for every law firm in the UK, and will be displayed on each law firm’s ReviewSolicitors profile…
Keep Reading →
ReviewSolicitors is excited to announce a brand new feature that will increase exposure for your firm and combine reviews into one platform. We've integrated with Google to allow our Premium users the ability to merge their existing Google reviews with their ReviewSolicitors account. We are the only solicitor review site to offer such a feature. This automated process will enable you to do the…
Keep Reading →
Here's your chance to rise to the top. ReviewSolicitors is launching an exciting new ranking system that will make it easier than ever for prospective clients to know which firms are the highest rated in your area. Ever wondered which is the best conveyancing firm around? Coming in November 2018, these new rankings will shine the spotlight on top-performing firms in both your local area and…
Keep Reading →
On 25th May 2018, the General Data Protection Regulation came into force across the EU increasing the requirements on data controllers to ensure the security and confidentiality of the personal data they collect and process. All businesses must demonstrate that they are fully compliant with the 6 data protection principles, to handle personal data fairly and transparently whilst ensuring that…
Keep Reading →
ReviewSolicitors and LawNet have announced an exciting new partnership to automatically collect and showcase all client reviews on the UK’s #1 legal review platform. ReviewSolicitors, the #1 platform for online legal reviews, and LawNet, the comprehensive support service for many of the country’s most successful law firms, will now be integrating their services. The integration, which is now live…
Keep Reading →
