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How LB Wills & Probate Ltd Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of LB Wills & Probate Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using LB Wills & Probate Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 0%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used LB Wills & Probate Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how LB Wills & Probate Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used LB Wills & Probate Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how LB Wills & Probate Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that LB Wills & Probate Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    114
  • Very Good

    3
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steve H.

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Steve H.

April 19, 2024

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Collected on:

Wills Service Made Easy

Good Service with local company. Complicated Wills but made understandable and smooth preparation.

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Lorraine T.

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Lorraine T.

April 19, 2024

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Collected on:

Amendment of Will

I needed to change my Will and I found them very easy to approach. They followed all my instructions and I have no problem to get other people in the club to contact them, whatever their need is.

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Helen P.

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Helen P.

April 19, 2024

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Collected on:

Excellent Service

Louise and her staff provided a friendly, professional and efficient service in connection with the preparation of Wills for my husband and I. Louise provided very clear advice and explanations and raised matters with us that were not raised when we had previous Wills prepared by another firm of solicitors.

We are now confident that our Wills accurately reflect our wishes and situation. We would definitely instruct Louise in the future and have already recommended her to friends.

Many thanks to Louise and staff.

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S. Young

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Probate

S. Young

April 09, 2024

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Collected on:

A positive Encounter

At a stressful time, LB Wills & Probate were extremely proficient.

At all stages excellent advice and instruction were given in a professional, easily understandable way and in a friendly manner. Updates and relevant paperwork/signatures/queries were all dealt with in a straight forward manner. I felt supported by the "team".

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Lorraine C.

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Lorraine C.

April 09, 2024

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Collected on:

Nothing was too much trouble

Our wills turned out to be more complex than we first thought. Ros and Louise had so much knowledge and worked through the process with integrity, patience and the utmost professionalism.

Ros was endlessly helpful at every stage. Every step was made clear with the utmost attention to detail and I wouldn't hesitate to recommend this company. Excellent!

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Jon

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Jon

March 20, 2024

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Collected on:

Will & LPAs

A very important document involving your life and death, needs expert and careful handling. Making a Will is maybe a final testament to your life and needs to be manufactured with expertise, care and thoughtfulness - especially attention to detail. All this can be achieved by Louise Bunn's gang at minimal cost.

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Anonymous

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Anonymous

March 20, 2024

Report to admin

Collected on:

Mirrored Wills - First Time Creating

It was a straightforward process, we had the initial meeting ready for the Wills to be drafted. Then once amendments were made, we came into the office to check and sign. We had quick responses to emails and voicemails and everyone we encountered were welcoming and friendly!

Considering we have not done our wills until now, the process was easier than first thought.

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Anonymous

Verified review

This review has been left by a verified client who used LB Wills & Probate (Norfolk) Ltd.

Matter Type:

Wills

Anonymous

March 20, 2024

Report to admin

Collected on:

Friendly, First Class Service

Great Value for Money

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LB Wills & Probate Ltd are accredited by

accreditation

About this branch

Description

LB Wills & Probate is a small and friendly private client law practice offering legal services in Norfolk. Offering FREE home visits and FIXED PRICING on many of our services. Evening appointments available on request.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Elderly care
    • Elderly care home fees
    • Lasting power of attorney
  • Money & Tax
    • Inheritance Tax
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills