This review is for a different branch.
We recently sold our mums house due to her passing in April last year.
We had a trust deed that needing to sorted out so we went with Alderson Law in Blyth, this part of the service was very good so we decided to use Alderson law in Morpeth for the conveyancing .
This turned out to be a very bad decision, I constantly had to chase them up for updates, they said they had sent documents (which on several occasions was not true). On one occasion I finally got to speak to the solicitor handling the conveyancing and she was rude to say the least.
You have to constantly chase them up for updates, they rarely reply to emails and for the price they charged, supplied a shocking service.
Our estate agents also said it was one of the worst they had seen in a while.
The trauma of loosing a loved one and having to sell the family home was bad enough let alone having to deal with the shocking service we received.