Tallents Solicitors

2.7/5 3 Customer Reviews Leave a review

How Tallents Solicitors compares

Value for money

Excellent

Competitive

Poor

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3 Customer Reviews

2.7/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    1
  • Very Good
    0
  • Average
    0
  • Poor
    1
  • Awful
    1
Anonymous
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shila
shila Added 5 months ago 3 found this helpful Report to admin
May 21, 2019 20190521182420

very disappointing!

2

Our letter of complaint to the Tallents senior manager:

I am writing today to express my disappointing with the service I have received with your solicitors. During my time dealing with your solicitors we have suffered numerous incidents that could not be described as major, however given how many there has been, they have caused me some distress. In one case related to stamp duty for a property we were buying (described below) this could have caused us to be in breach of the law. Examples of areas where that we felt the service fell below expect included.
i) Despite you being told that you were helping us to buy a second property, the bill we received from you included stamp duty for first property. Hence, the charge in the bill was only for £400 when it should have been over £4000s. It took us to do research on the internet to determine the correct fee and inform you.

ii) We had been offered by the owner a discount of £500 on the cost of electrical costs for the property if we handed over contracts before Christmas. You found an issue with not knowing who the freeholder of the property was and if there was any disagreement with them related to the lease. In response to this you sent an email to the seller lawyer who would not deal with the inquiry. You never told us in good time about this or considered a different approach. Once you told us about this, we did a 5 mins search on google, made a phone call and sent a couple of emails and found the required information. We are wondering why you could not have either told us earlier or carried out this simple activity. As a result of your inaction, we lost the £500 offered to us for the seller.

iii) Following your creating wills for us, you also mentioned the concept of doing medical and financial Power of Attorney. I would have thought it was early in the discussion to outline the costs. However, we were told everything about what was involved and had to ask the cost ourselves. We feel the cost was not made clear to us. We thought it was £700 pounds including the court fee when it turned out it excluded the fee. We really feel that there is need to describe clearer the cost structure.

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Jonathon
Jonathon Added 1 month ago Report to admin This review is for a different branch.
September 25, 2019 20190925195930

Terrible advice with my divorce

1

Being local I decided to use Tallents in Newark for my divorce in 2012.
I felt that they never worked for me, shown especially when I got zero, none, of the marital assets.
I was poorly advised and felt fobbed off. I even felt like Andrew Stout wanted me to lose all I had in the divorce proceedings.
Do not use these solicitors for any family law. I should have received at least £4,000 from the divorce and yet due to poor advice and frankly poor work by Tallents, I got not a thing.

Solicitor named in this review: Andrew Stout

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Tez
Tez Added 10 months ago Report to admin This review is for a different branch.
January 16, 2019 20190116201859

Amazing service!

5

I can not recommend Kerry and her team highly enough! They went above and beyond what we expected. Use these Solicitor’s if you want outstanding service

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