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Yates & Co

4.9 | 54 Reviews 54 Reviews | Avoidance Powers
286 Total Company Reviews info icon Avoidance Powers | info icon 286 Total Company Reviews Avoidance Powers | info icon 286 Total Company Reviews

6 Willow Wong, Burton Joyce, Nottingham, Nottinghamshire, NG14 5FD

Accepting new clients

6 Willow Wong, Burton Joyce, Nottingham, Nottinghamshire, NG14 5FD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011938

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Yates & Co Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Yates & Co are accredited by

The Law Society accreditation awarded to Yates & Co
Conveyancing Quality Scheme accreditation awarded to Yates & Co
Trading names:
Qualitysolicitors Yates & Co (Practising Style For Yates & Co)

Description

At QualitySolicitors Yates & Co we ensure that you get to speak to the lawyer you are dealing with. This helps you to build a relationship with your own lawyer and helps us to understand what you need. We treat every client as an individual to ensure that you get first class personal service. We are here to make your experience in legal matters as smooth, efficient and pleasant as possible. We are dedicated to providing an excellent service to our clients. We are always happy to answer queries and to explain the matter to you as fully and as clearly as possible. We know legal matters can be complicated and we always take time to explain in plain and simple English, not technical jargon. We are committed to ensuring that things make sense to our clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Yates & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Yates & Co Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Yates & Co are accredited by

The Law Society accreditation awarded to Yates & Co
Conveyancing Quality Scheme accreditation awarded to Yates & Co
Trading names:
Qualitysolicitors Yates & Co (Practising Style For Yates & Co)

Description

At QualitySolicitors Yates & Co we ensure that you get to speak to the lawyer you are dealing with. This helps you to build a relationship with your own lawyer and helps us to understand what you need. We treat every client as an individual to ensure that you get first class personal service. We are here to make your experience in legal matters as smooth, efficient and pleasant as possible. We are dedicated to providing an excellent service to our clients. We are always happy to answer queries and to explain the matter to you as fully and as clearly as possible. We know legal matters can be complicated and we always take time to explain in plain and simple English, not technical jargon. We are committed to ensuring that things make sense to our clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Yates & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Yates & Co

Meet the team of Yates & Co

Contact & Locations - Yates & Co

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

6 Willow Wong, Burton Joyce, Nottingham, Nottinghamshire, NG14 5FD

Reviews

4.9 /5 54 Reviews
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Rating

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Clients say

What clients say about Yates & Co

The firm specialises in conveyancing, house sales/purchases and wills, demonstrating strong technical expertise and efficient, timely case progression. Clients praise proactive problem‑solving, persistence in chasing other parties and clear explanations of legal processes. Valued soft skills include excellent communication, responsiveness, patience, professionalism, attention to detail and a personable, down‑to‑earth manner that reassures clients throughout complex transactions.

attentive
efficient
effective
swift responses
drives process
professional
keeps updated
relentless chasing
eye for detail
knowledgeable

ReviewSolicitors Review List

Profile image of Gordon

Gordon

Wills, Trusts & Probate

Draw up my will

Found Jenny Garrett very professional kind and helpful

Legal experts tagged in
this review

Yates & Co

Dear Gordon, Thank you for your kind feedback. We're delighted to hear that Jenny provided a professional, kind, and helpful Will writing service. Best regards, Yates & Co

0
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Julie

Wills, Trusts & Probate

Jenny Garrett @ Quality Yates in Nottingham

Super helpful with sorting out mums probate guided us through whole process. Very professional and approachable. Highly recommended

Legal experts tagged in
this review

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Pat

Wills, Trusts & Probate

Excellent service

I recently had a new will drafted at Yates Solicitors in Nottingham. This was done during Free Wills month. I noted that Yates were the only local firm participating in this excellent and worthwhile service. My business was dealt with by Michael Palmer who explained jargon to me patiently whilst assisting me in setting up my wishes. I found Michael to be friendly and efficient whilst remaining throughly professional. I recommend this firm and will definitely use Michael again should I need to make changes or indeed for any other legal matter.

Solicitors tagged in
this review

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Dianne

Verified
Wills, Trusts & Probate

Exceptional Service

Yates & Co were a firm of solicitors participating in "free will month" for March 2024. As I needed to change my will I contacted them and cannot praise highly enough the service I received from this firm of solicitors in particular Michael Palmer who dealt with my will. He was professionalism personified from day one to the day my final will was sent to me for signature and witnessing. The contents of the will were exactly as I had requested and the whole process was completed very quickly. I would have no hesitation in recommending this firm of solicitors to anyone.

Solicitors tagged in
this review

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alison

Verified
Wills, Trusts & Probate

Five Star Service

Michael Palmer recently drafted a will for me. I was very impressed with the service I received. He was professional, yet friendly and approachable and made the whole process as agreeable as it could be given the subject matter! Michael offered really sound and useful advice about things I hadn't considered regarding my will, and explained complex legal jargon clearly. He was extremely patient with all the questions I asked and nothing seemed to be too much trouble. I would highly recommend him!

Solicitors tagged in
this review

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Pam Vardy

Pam Vardy

Wills, Trusts & Probate

Pam

Thomas Hunt guided us through the process of making a will. He was very knowledgeable, helpful, polite and patient. He was very easy to talk to and made sure the will was written to our complete satisfaction. We would highly recommend him to anyone wanting to make a will.

Legal experts tagged in
this review

from Yates & Co

Thank you, Pam, for your kind feedback. We are delighted to hear that we provided knowledgeable, patient, and supportive guidance while preparing your will. He will be thrilled to know that you were completely satisfied with the process. We truly appreciate your recommendation. Kind regards, The Yates & Co Team

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Elaine

Wills, Trusts & Probate

Elaine

Thank you to Thomas Hunt who made the process of making are wills totally effortless. He was efficient & professional but at the same time very friendly & approachable. Would highly recommend Quality Solicitors, so grateful for the first class service.

Legal experts tagged in
this review

Yates & Co

Dear Elaine, we’re delighted that Thomas Hunt made creating your wills straightforward and stress-free, providing a professional yet friendly service throughout. Your kind words and recommendation are greatly appreciated

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Profile image of Louise

Louise

Wills, Trusts & Probate

Louise

Thomas Hunt, our solicitor, was extremely helpful in supporting us to draft and finalise our wills. Thomas' kind, empathetic and helpful manner made us feel totally at ease to make important decisions on behalf of ourselves and our son. We thoroughly recommend QualitySolicitors, they live up to their name!!

Legal experts tagged in
this review

Yates & Co

Hi Louise. Thank you for this exceptional review! We are so pleased to hear that Thomas Hunt provided such a helpful experience while drafting and finalising your wills. His kind, empathetic, and helpful manner is exactly what we aim for, especially when making such important decisions. We appreciate you recommending QualitySolicitors and are proud that we live up to our name!

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Sandra

Wills, Trusts & Probate

Sandra

Would like to thank Thomas at Yates & Co. for his help drafting our Will. Excellent service and highly recommended.

Legal experts tagged in
this review

Yates & Co

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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H

A client

I was recommended this firm by the estate agents that is selling my nan's home. The lady I spoke to advised I would need to physically bring in a copy of the lasting power of attorney for my Nan. However, I don't have this as I have had to return it to the office of public guardian to remove my recently deceased grandfather. She told me it is "law" that they see the physical copy, which it isn't. I advised I can generate the firm a code on the GOVERNMENT website that allows them to access the GOVERNMENT system to see the LPA. However, apparently seeing the paper copy reduces the risk of fraud? Again, that isn't true. In fact, the office of public guardian advise on the GOVERNMENT website, that accessing the LPA on their website through a code is the most secure way to have sight of it, as the paper copy is only as accurate as the day it was sent. Whereas the one within the archives is the most up to date. I called the office of public guardian to query what I'd been advised. The person I spoke to told me this lady is wrong and to direct her to the LPA guidelines page on the GOVERNMENT website. He also told me they cannot give me an exact timeframe of when I can expect the paper copy back. This woman still wasn't willing to accept this information, despite it being readily available on the GOVERNMENT website. So I told her I would take my business elsewhere. I would advise training your staff on this matter. Telling people it is law and that this non existent law protects fraudulent use of an LPA is absurd.

A representative from Yates & Co responded to this review

Firstly, we would like to apologise for the negative experience that you have had with our Firm. In terms of the advice provided, though, we believe that our staff member is correct but for the wrong reason. To sell the property for you, we would need to comply with HMLR requirements and part of their registration process is receiving a Certified Copy of the LPA being used to facilitate the transaction. They will not register the sale of the property until this is provided, and therefore this is invariably requested by the solicitor acting for the buyer. If we did not obtain the Original in the first instance from you, then we would not be able to produce this Certified Copy, and then the transaction would have stalled. To produce a Certified Copy, we would need to see the Original LPA, and this is why our staff member has requested the same. Again, we appreciate that this has been communicated in a clumsy manner, and that this member of staff should not be getting into legal discussions on topics that she is not completely educated on, but she was right to request a copy of the Original LPA as, ultimately, this would have been required to complete the sale. To confirm, the issue has been addressed with the member of staff in question, and, in future, issues of this nature will be put through to either an available Solicitor or to one of our Wills and Probate Practitioners, so that the issue can be explained in a clearer way. Once again please accept our sincere apology for your negative experience and we hope to be able to assist you in the future.

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Reviews

4.9 /5 286 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Yates & Co

The firm specialises in conveyancing, house sales/purchases and wills, demonstrating strong technical expertise and efficient, timely case progression. Clients praise proactive problem‑solving, persistence in chasing other parties and clear explanations of legal processes. Valued soft skills include excellent communication, responsiveness, patience, professionalism, attention to detail and a personable, down‑to‑earth manner that reassures clients throughout complex transactions.

attentive
efficient
effective
swift responses
drives process
professional
keeps updated
relentless chasing
eye for detail
knowledgeable

ReviewSolicitors Review List

Profile image of Dale Harris

Dale Harris

Housing & Property

Exceptional Service – Proactive, Fast, and Stress-Free!

I cannot recommend Asma at QualitySolicitors Yates & Co, Nottingham highly enough. They were professional, lightning-fast, and kept me updated every step of the way. ​What impressed me most was how they handled a difficult situation: the buyer’s solicitors were incredibly slow and unengaging, but Asma remained relentless. They proactively pushed the sale through, chasing the other side constantly to ensure we stayed on track for completion. They turned a potentially stressful delay into a seamless success. If you want a Conveyancing Solicitor, use this firm!

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Profile image of Mark

Mark

Housing & Property

Excellent Service

Many thanks to Luke for very professional work on our house sale, very impressed with the communications and information throughout the process, so pleased with the speed of the transaction. Will not hesitate to use Yates & Co again. Thankyou.

Legal experts tagged in
this review

Yates & Co

Thank you, Mark, for your excellent 5-star review. We’re delighted to hear that you were so pleased with the service provided by Luke during your house sale. Clear communication and efficiency are very important to us, so it’s great to know these stood out to you. Luke and the team will really appreciate your kind words. Thank you for choosing Yates & Co, and we look forward to assisting you again in the future.

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Gordon

Wills, Trusts & Probate

Draw up my will

Found Jenny Garrett very professional kind and helpful

Legal experts tagged in
this review

Yates & Co

Dear Gordon, Thank you for your kind feedback. We're delighted to hear that Jenny provided a professional, kind, and helpful Will writing service. Best regards, Yates & Co

0
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Profile image of Sarah

Sarah

Housing & Property

BEST SOLICITOR EVER!

Shehbaz was really helpful and pro-active, explained things with no legal jargon. Worked till late and was quick to get our purchase through. Best for residential conveyancing.

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Julie

Wills, Trusts & Probate

Jenny Garrett @ Quality Yates in Nottingham

Super helpful with sorting out mums probate guided us through whole process. Very professional and approachable. Highly recommended

Legal experts tagged in
this review

Reply by profile image of Michael Palmer

Michael Palmer

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of Alice Drayton

Alice Drayton

Housing & Property

Alice

We cannot speak highly enough of Luke and all he did for us when moving home. He was attentive, efficient, and effective. Buying and selling a house can be a very difficult time, and it often feels like you're constantly having to chase people. However, this was never the case with Luke. He responded swiftly to any questions we asked and really helped to drive the process forward. I never want to move house again (!), but if I did, I wouldn't hesitate to use Luke again - thank you.

Legal experts tagged in
this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Henry Smith

Henry Smith

Henry

Phoned to make an enquiry about certifying ID. Got through to a very rude receptionist who said no then hung up before I could ask anything else.

Dear Henry Smith Firstly, we would like to apologise for the negative experience that you have had with our Firm. We would like to investigate this issue further and would be grateful if you could email the senior partner at harveypabla@qualitysolicitorsyates.com with further details, specifically the date and time of the call, together with your contact details. We will then review our telephone call log and investigate the matter fully before responding to you with our findings. Kind Regards QualitySolicitors Yates & Co

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Emily Stewart

Housing & Property

Emily

Luke Bingnall was very good at communicating with us prompty though all stages of our complicated and lengthly house sale and onward purchase and explaining all issues we were presented with - offering suitable solutions to get everything over the line. Thanks Luke and team.

Legal experts tagged in
this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Dale Harris

Dale Harris

Housing & Property

Dale

I cannot recommend Asma at QualitySolicitors Yates & Co, Nottingham highly enough. Asma was professional, lightning-fast, and kept me updated every step of the way. ​What impressed me most was how she handled a difficult situation: the buyer’s solicitors were incredibly slow and unengaging, but Asma remained relentless. She proactively pushed the sale through, chasing the other side constantly to ensure we stayed on track for completion. They turned a potentially stressful delay into a seamless success. If you want a Conveyancing Solicitor, use this firm!

Legal experts tagged in
this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Sean Long

Sean Long

Housing & Property

Sean

Luke provided an excellent service when I bought my house. He was very supportive and always very quick to respond whenever I had a question. Thanks Luke.

Legal experts tagged in
this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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