Parry Carver

I instructed Parry Carver Wellington, to deal with the divorce my wife had requested. From the outset there was - ZERO EMPATHY, EXTREAMLY UNHELPFUL - Stuart J Cairns, treated me as if I should know what was going on. I have never had to go through a divorce before, and hadn't a clue. and tried to communicate this, but as I say there was absolute minimum guidance from this ***** person. You would get better service in the pound shop! I realize no solicitors are cheap, but all the more reason why they should give a helpful and compassionate service. I had to chase them for any answers as to what was going on , they only seemed to contact me when they wanted paying!!

My divorce was stressful and unnecessarily prolonged, and unfortunately struggling to get responses or progress from my own solicitor was a major factor. The concentration became a battle of words between the two waring firms,which my solicitor took personally,and the original proposal of an agreed 50/50 division of funds, the whole aim of the instruction, was lost in that battle. My settlement was hugely disappointing,falling far short of the original agreed fifty percent. The way I was handled warranted a referral to the Legal Ombudsman,who recommended that the firm reduce their final bill.In addition they received a reprimand from the Information Commissioners Office for incorrect statements made to me. These together are a strong indication of the quality of service I received.I am unable to recommend this firm. I should also have gone to the SRA, but there are only so many battles you can withstand.