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MSD Law are specialist property and private client lawyers based in Telford, Shropshire. We provide our clients with advice on all types of residential conveyancing transactions, probate matters, wills and lasting powers of attorney.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of MSD Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using MSD Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used MSD Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how MSD Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used MSD Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how MSD Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that MSD Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
John
Collected on:
MSD Law have provided an efficient service during the sale of a property.
The solicitor dealt with enquiries in a timely manner and we always felt we had direct access and prompt responses. Legal terminology was well explained in payments terms when required.
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Matter Type:
Purchase and Sale
Hannah
Collected on:
The team at MSD Law have been brilliant throughout our house buying process. We were so impressed when Melissa told us we would be complete after only 4 weeks of instructions! The process has been super fast and easy with MSD Law and we were being informed of anything we needed to know, updates and any questions we had along the way. Highly recommend and Thankyou again
A representative from MSD Law Limited responded to this review on 15 March, 2024:
Hi Hannah, Thank you for sharing your experience with MSD Law! We're thrilled to hear that Melissa and the team provided excellent service throughout your house buying process. Completing in just 4 weeks is impressive indeed! It's wonderful that the process was smooth and easy for you, with regular updates and clear communication. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need assistance in the future, don't hesitate to reach out.
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Matter Type:
Purchase and Sale
Neil
Collected on:
I would highly recommend MSD Law and Sharon to anyone working on a property purchase. Sharon was thorough, knowledgeable, and diligent throughout, and had great judgment and clarity in explaining parts of the process that were new, complex, or counter intuitive. As we had 2 properties is was sometimes challenging however, Sharon made the process so much easier for us to deal with. MSD Law services are also very fairly and transparently priced. Thank you!
A representative from MSD Law Limited responded to this review on 01 March, 2024:
We are thrilled to hear about your positive experience with Sharon. Thank you for recommending us and acknowledging Sharon's thoroughness and expertise. We appreciate your feedback, Neil. Best Regards, MSD Law.
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Matter Type:
Purchase and Sale
Nicola
Collected on:
Sharon Petford at MSD Law has provided an extremely professional, yet compassionate service during a very difficult time. Hugely client centred, very considerate of the circumstances, and flexible to adapt to the changing needs. I can’t thank her enough for her patience, professionalism and support. Would highly recommend MSD Law.
A representative from MSD Law Limited responded to this review on 29 February, 2024:
Dear Nicola, Thank you for your feedback! We're pleased to hear that Sharon and the team provided you with professional and compassionate service during a difficult time. Your recommendation means a lot to us. Best regards, MSD Law Limited
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Verified review
This review has been left by a verified client who used MSD Law Limited.
Matter Type:
Purchase and Sale
Scott
Collected on:
Msd have been a pleasure to deal with from start to finish, emails responded to promptly and professionally. Overall the sales and purchase of our property have went as smooth as they possible could and I believe it is largely to do with Msd.
The two Jennifer’s and Mellisa have all been fantastic.
A representative from MSD Law Limited responded to this review on 16 February, 2024:
Hi Scott. Thank you for your kind words! We're thrilled to hear that the team provided you with a positive experience from start to finish. It's great to know that our prompt and professional email responses helped make the sales and purchase of your property as smooth as possible. We'll be sure to pass on your compliments to the two Jennifers and Mellisa. We appreciate your feedback and are glad to have been able to assist you. If you need assistance in the future, please don't hesitate to reach out.
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Matter Type:
Purchase and Sale
Lisa
Collected on:
I had the pleasure of having Sharon represent me when I purchased my first flat in London. Not being a UK native, navigating an unfamiliar home buying process was daunting. Sharon took the time to explain things to me and answer my many questions without hesitation. Her attention to detail and commitment to me as her client was evident as we went through the process, which became complicated as the seller became difficult to work with - Sharon always had my best interests in mind and did everything she could to ensure that I was set up for success after purchasing my flat, however complicated the situation became. She communicated with me openly and clearly, with kindness and transparency. I could not have asked for a better experience. Thank you Sharon!
A representative from MSD Law Limited responded to this review on 16 February, 2024:
Hi Lisa. Thank you for your feedback! We're glad you had a positive experience with Sharon during your flat purchase in London. If you need assistance in the future, please don't hesitate to reach out.
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Matter Type:
Purchase and Sale
Sarah
Collected on:
I found Melissa at MSD Law through a Google search which could have been a mistake but it truly turned out to be a fantastic decision. From Day 1, every single time I called MSD Law, my call was answered and answered by someone who knew about my purchase. Melissa turned out to be an absolute godsend who was professional, competent, assertive and helpful. She progressed my purchase from instruction to completion in just 11 weeks and not only do I have no hesitation in recommending her but it is my positive pleasure to give her 5* feedback. Thank you!
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Matter Type:
Purchase and Sale
Sara
Collected on:
Very pleasant, helpful and professional experience. Thank you.
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Matter Type:
Residential Conveyancing
Martin
Collected on:
A big thank you to Sharon for the very helpful advice, I would wholeheartedly recommend MSD Law to anyone looking for residential conveyancing, will drafting, lasting power of attorney drafting or probate and administration of estates services.
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Matter Type:
Purchase and Sale
Sam
Collected on:
Sharon and Lydia were extremely professional, always available and responded promptly to all requests. Our completion was not straightforward but they were able to help guide us through the process. Thanks for all your help!
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Matter Type:
Purchase and Sale
Vass
Collected on:
We have used Msd Law to assist us with buying our first home.
We are very pleased that we have chosen Msd Law to deal with the legal side of the process.
They always answered to our enquires without delay.
Highly recommend MSD Law!
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MSD Law is a modern and forward thinking law firm. Since 1999, we have helped thousands of people with an array of legal issues. Although we have been in operation for over two decades under the name of Donn & Co, we rebranded to MSD Law Limited and moved to Telford and are we excited to continue to assist those in the local community and further afield.
