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At Evans and Jones, we provide the experience and technology of a large firm with the friendliness and flexibility more often associated with a high street practice. We strive to provide a personal service to our clients, and our philosophy has always been based on providing excellent customer service whilst maintaining a realistic approach to fees. We are delighted that much of our work comes from repeat clients and recommendations from our existing client base. We pride ourselves in providing a prompt, quality-driven service and have invested in the latest legal technology to assist us in this area. We use a case management system that allows clients access to our online login facility to view the status of their case 24 hours a day, 7 days a week. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Evans And Jones Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Evans And Jones Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Evans And Jones Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Evans And Jones Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Evans And Jones Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Evans And Jones Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Evans And Jones Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Matter Type:
Residential Conveyancing
Victoria Morgan
Collected on:
Catherine Robinson-Thomas of Evans and Jones Solicitors was extremely professional, efficient, knowledgeable approachable and friendly conducting the conveyancing of our late parents' house of almost 50 years. 1st class service, thank you.
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Bryan
Collected on:
I’m really grateful to Katie for the great job she did managing the sale of my flat. She was efficient, thorough, and kept everything moving from start to finish. Communication was excellent throughout — she always kept me updated and responded quickly to any questions I had. Her calm and professional approach made the whole process feel much less stressful. I really appreciated her attention to detail and how clearly she explained each step. I wouldn’t hesitate to recommend Evans & Jones to anyone looking for reliable and supportive solicitors.
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Matter Type:
Residential Conveyancing
G
Collected on:
Our family wish to express our heartfelt thanks to Evans & Jones, especially Nicola. They have handled our probate sale with compassion & professionalism. It's never an easy process to go through especially selling a loved ones home, however they have been nothing short of amazing. We highly recommend this firm. Thank you xx
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Anonymous
Collected on:
Kept up to date with developments every step of the way. Always prompt and professional but with an engaging manner that ensured clear adn understandable communication.
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Anonymous
Collected on:
Very professional
Kept us updated every step of the way
Always available to see us quickly
Katie is a great asset to your team
Thank you so much
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Samantha
Collected on:
I've today completed on my new house with the help of my solicitor Nicola Penny. I'm incredibly happy with the service I've received. Nicola has been professional, approachable, contactable and has kept me updated throughout the whole process. I'm disabled and was delighted by the ease of the process for providing documents and correspondence. I wouldn't hesitate to recommend Nicola, she's been proactive and courteous and got the job done for a competitive price, but more importantly, she's managed to make buying house far less stressful than anticipated.
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Matter Type:
Residential Conveyancing
B+KR
Collected on:
We were recommended to use this firm and would not hesitate to recommend them ourselves.
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J
Collected on:
We used Evans & Jones Solicitors to sell 2 houses and purchase our new home. We were so impressed by the service we had primarily from Katie, and also Dalia. Katie was very knowledgeable and always available, she replied to enquiries speedily. Dalia even worked into the evening to ensure a completion went through. Due to covid backlogs Land Registry came back to us 2 years after our purchase, Katie dealt with the situation with no extra charge which was much appreciated. Again, this was handled extremely efficiently to help fix the issue (which was not caused by Evans & Jones). I have recommended Evans & Jones Solicitors to my friends.
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Lee and Tina
Collected on:
Can't fault the service we received in any way. Very efficient and professional. Great at their job. Made our lives very easy.
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Verified review
This review has been left by a verified client who used Evans And Jones Solicitors LLP.
Cynthia Davis
Collected on:
Katie Thomas & team made this one of the easiest transaction that I have experienced.
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Des
Collected on:
I had an amazing experience working with Rhian she goes above and beyond- we had an issue with a stubborn seller and their slightly incompetent solicitor and Rhian unblocked the issue for both sides!!
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Valerie
Collected on:
I cannot recommend Rhian and her team highly enough. She handled our complex leasehold purchase with huge competence. She kept us fully updated throughout, and helpfully (and patiently!) explained everything. This was in contrast to our previous experience of using a large conveyancer recommended by the estate agent. No plans to move soon but when we do, we’ll certainly call on Evans & Jones!
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J
Collected on:
Absolute super stars!!! The whole team are just absolutely brilliant but Katie is my hero! Always pragmatic and available, I wouldn’t use anyone else! Couldn’t recommend them highly enough!!
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Charlotte
Collected on:
Rhian was highly recommended to me and she truly 'lived up' to this. I found her professional, courtious,
efficient and so understanding. After having such a long period of uncertainty prior to my purchase, it was so reassuring to have such a friendly and knowledgable person to take the stress out of the situation. I cannot thank you Rhian, enough and also the staff for being so welcoming. I very much appreciated speaking on the telephone instead of the usual emailing. Will certainly recommend Evans and Jones to my friends.
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Joana
Collected on:
We were recommended Katie by a friend and can truthfully say how thankful we were. She was incredibly professional yet friendly, very knowledgeable and brilliantly prompt. She helped us buy our first home in a very short time frame yet also managed to thoroughly investigate things and ensure everything was correctly before proceeding. Would and will recommend her and the company to family and friends.
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Matter Type:
Residential Conveyancing
Andrea
Collected on:
Nicola is first class as ever.
Will soon be back with another sale
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Matter Type:
Residential Conveyancing
Sara
Collected on:
Rhian was extremely supportive and organized everything for us. This was a much more positive experience compared to my past solicitors during my move years ago.
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Matter Type:
Residential Conveyancing
Sara
Collected on:
Rhian has been fantastic, we would recommend to our friends and family.
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Matter Type:
Residential Conveyancing
Elizabeth
Collected on:
Fantastic solicitors, great communication. I have purchased and sold houses with this company and cannot fault how nice they are to work with.
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Matter Type:
Residential Conveyancing
Michael
Collected on:
Katie at Evans and Jones was fantastic. She is extremely thorough and explained everything clearly. Very impressed with the service received. By far the best conveyancing service we have received across numerous house moves. We will be using again in the future and will be recommending to friends and family.
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