This review is for a different branch.
Today we received the telephone call that we never thought we would get – our Medical Negligence Claim had been settled out of court - This has only been possible due to the tenacity empathy and World Class support and advice from the WONDERFUL Jenna Harris.
Jenna and her team were recommend by so many people due to her ability to get results, she always has your back – she is a winner!
Jenna and her team provided clear realistic advice by also showing that as individuals they care but also Irwin Mitchell care about people.
Jenna, Jacqui and Kay have been fantastic keeping us updated on a weekly basis and being very sympathetic but factual to the issues we were faced with on a day to day basis.
The team go the extra mile for their clients and have been a great support from a legal and friendly perspective but also showing that they care and are very experienced in medical negligence and have been very honest with me from day one - which is something I really appreciate.
Jenna and the team are now considered family friends and should be looked at by clients as trusted advisors as they had the ability to make me and my family feel at ease when difficult conversations needed to be had.
Jenna's ability to build relationships quickly (even in a Pandemic) is World Class and in my humble opinion IM are so lucky to have her on the team as she is a massive asset to the Firm. I don't know where we would be without her !
For those of you out there who are unsure who to instruct and rely on for support with a medical negligence claim - we do not hesitate to recommend Jenna Harris and her team.
For those of you that might think that a big law firm like IM are to big to care, you are mistaken - we have to say that with every interaction we have with Jenna and the team, they ALWAYS ask how we are and how the family is - which is a game changer from other legal firms my colleagues and friends have instructed in the past.
Jenna gets to know you and your family and has the natural ability to build client relationships really quickly with her professional friendly manner. Jenna is surrounded by likeminded people who care about you, your family and the case.
Although as a family we have never actually met Jenna and the team face to face (due to COVID) they have become part of the family with all their support.
For a 'World Class,' friendly, realistic and professional approach - Speak to Jenna!!
Jenna – we can’t thank you enough for what you have done / achieved and the support you have given our family – you will always have a special place in our hearts as you have been able to give us closure on what was a terrible situation.
THANK YOU Jenna – you and the team are WONDERFUL!