Anonymous
Thank you
Thankyou very much for the work you and your team have put in
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Woolliscrofts Solicitors Limited
6-10 Broad Street, Hanley, Stoke-on-Trent, Staffordshire, ST1 4EU
Accepting new clients
6-10 Broad Street, Hanley, Stoke-on-Trent, Staffordshire, ST1 4EU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 541702
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Woolliscrofts Solicitors Limited Review Scores & Client Satisfaction Overview
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Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Woolliscrofts Solicitors Limited are accredited by
Description
Woolliscrofts Solicitors are proud to have been serving individuals, families and businesses throughout Stoke-on-Trent, Newcastle-under-Lyme, the wider Staffordshire and Cheshire area and beyond for over a century. Our Company incorporates the former Bishops and Edward Hollinshead Legal Practices – which merged with Woolliscrofts Solicitors in 1995 and 1997 respectively. We are a Law Firm with dedicated Departments specialising in specific areas of the law and have the ability to respond quickly to your needs. Woolliscrofts Solicitors are committed to excellent levels of service and Client Care, outstanding legal performance and the delivery of an exceptional range of value for money services provided by our dedicated team of lawyers through our network of offices in Hanley and Stone.
Rankings by area of expertise
The rankings below show the areas of expertise that Woolliscrofts Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
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Woolliscrofts Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
14% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Woolliscrofts Solicitors Limited are accredited by
Description
Woolliscrofts Solicitors are proud to have been serving individuals, families and businesses throughout Stoke-on-Trent, Newcastle-under-Lyme, the wider Staffordshire and Cheshire area and beyond for over a century. Our Company incorporates the former Bishops and Edward Hollinshead Legal Practices – which merged with Woolliscrofts Solicitors in 1995 and 1997 respectively. We are a Law Firm with dedicated Departments specialising in specific areas of the law and have the ability to respond quickly to your needs. Woolliscrofts Solicitors are committed to excellent levels of service and Client Care, outstanding legal performance and the delivery of an exceptional range of value for money services provided by our dedicated team of lawyers through our network of offices in Hanley and Stone.
Rankings by area of expertise
The rankings below show the areas of expertise that Woolliscrofts Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1473 / 4,769
Wills, Trusts & Probate
1236 / 3,761
Family Law
1539 / 4,221
Commercial Property
984 / 3,667
Professional Negligence
395 / 1,297
Company & Commercial
884 / 4,185
Dispute Resolution
549 / 1,801
Personal Injury
786 / 2,653
Consumer
895 / 4,416
Employment
929 / 3,621
National
1315 / 11,165
Contact & Locations - Woolliscrofts Solicitors Limited
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
6-10 Broad Street, Hanley, Stoke-on-Trent, Staffordshire, ST1 4EU
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Gill
Thank you very much!
You have made an old person very happy by lessening my sleepless nights. Im so grateful. Thank you
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Anonymous
Thank you
Thank you for all your assistance and advice throughout the past year or so I will be looking forward now not back
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Samantha
Pick anyone else, literally anyone
Pick another firm I was in 2 minds as to whether to use Wooliscrofts, or another firm. How I wish I’d made a different decision. Wooliscrofts have been totally inadequate in their services surrounding my family court case. They are unable to take ownership of mistakes and instead choose to provide excuses when said errors are uncovered rather than resolve things by taking accountability. When ceasing the agreement with Wooliscrofts, they were advised to liaise with my partner rather than myself who was the subject of the case and in an extremely vulnerable condition. Instead, Wooliscroft not only chose to completely ignore this request, but proceeded to continue to hound myself for completed forms despite having my partner's contact details and having been asked to communicate with him, which has caused significant emotional damage to me at an already difficult time. Wooliscrofts have proven to be nothing short of glorified administration assistants, we are in the process of a formal complaint & will take this through to the Legal Ombudsman. .
Anonymous
Very grateful
I’m very grateful to Laura and Phoebe for your kindness and professionalism through what has been the roughest of patches. When so much else is going on, it’s a reassurance to be in good hands.
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