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Passenger rights cover what happens when flights are delayed, cancelled or overbooked, and when passengers are denied boarding. A solicitor practising in this area handles claims against airlines for compensation, meals and hotel accommodation when necessary, and assistance with re-routing or refunds. They advise on the process for making complaints and, if needed, pursuing a claim under the UK regime derived from EC Regulation 261/2004, as retained in law, including court or tribunal routes.

What a solicitor handles in these matters

They identify the applicable time limits, gather evidence such as boarding passes and itineraries, calculate compensation based on distance and delay, review airline responses, and prepare submissions to the airline or to the appropriate court or regulator. The work involves liaising with the airline, handling correspondence with regulatory bodies, and advising on remedies available under the law.

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