Top 10 of 24 law firms for Air Transport Users, Dispute Resolution | Southwark, London
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Air transport users disputes cover complaints arising from air carriage contracts, including flight delays or cancellations, denied boarding, baggage handling problems, and misrouted or damaged baggage. The work rests on aviation consumer rights under retained EU law such as Regulation 261/2004 and the Montreal Convention for international carriage. A solicitor in this area drafts and issues claims, negotiates with airlines, gathers evidence (tickets, boarding passes, flight records, correspondence), and may apply for interim remedies, representing clients in the County Court or High Court, and exploring appropriate ADR routes.