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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ian Cruickshank & Co. Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ian Cruickshank & Co. Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ian Cruickshank & Co. Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ian Cruickshank & Co. Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ian Cruickshank & Co. Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ian Cruickshank & Co. Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ian Cruickshank & Co. Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
New home purchases and sales
Toby
Collected on:
Absolutely the worst firm I have ever had the misfortune to deal with. Constantly asking for money they had already received. Informing me my sale had fallen through when it hadn't and dragging their feet in completing. Do not use.
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Matter Type:
Residential Conveyancing
Tracey
Collected on:
we had great difficulty speaking to our conveyancer. calls were never returned and emails answered very bluntly. if they'd just answered a couple of questions we wouldn't have had to keep calling. both our estate agents found them rude and uncommunicative.
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Mario
Collected on:
They are so unorganised and unprofessional it is unbelievable to call the solicitors.
Never ever experienced anything like it. Lost 8 weeks of my life. To be told they will refuse to go further with the enquiry. Laughable as they didnt want to take responsabilities ????
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Mark
Collected on:
I was advised to use this firm to oversee the purchase of my home. Having purchased 3 properties I have often been left disappointed.
My experience with ICS has been nothing short of excellence. Every email has been met with a response within a working day. Clear and concise responses. My telephone calls were always responded to.
Their fee was very much good value for their service.
Thank you for all of your help. Both Audrey and Ian.
Much appreciated.
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Samantha
Collected on:
Alison turner is the most unprofessional solicitor I ever came across. I can only wish that she endures the same treatment that she dished out to me and my family.
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Matter Type:
New home purchases and sales
Alisson
Collected on:
I was unlucky to have Home Direct handled my case to this firm. The lack of communication and response from them is unbelievable. They did not take any request as urgent. Not even replying email to developer solicitors they did. That’s the level of unprofessional services they provide. If you case end up on Alison’s hands I wish you good luck! I don’t know how she become a solicitor. Important documents not being sent on time, misspelling mistakes which we had to review for her. We had to chase her to find out who to send the deposit to.. not even that we could have a reply. Very poor service but your full fees, don’t worry you will be charged!
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Karmal
Collected on:
I dealt with Imogen who is the assistant to the director of the firm Alison who was absolutely rubbish. I called several times to try to catch up with my case and I had no call back. When I did get through there was no apology but I was told draft contracts would be sent out I didn’t trust her to do it so I asked that Alison the solicitor deal with my case. After a week of waiting I called Alison who is the director of the company to ask where the contracts were and I was fobbed off.
3 weeks after being instructed there was no draft contracts.
Alison was incredibly rude when i asked what was going on and couldn’t be less bothered about the situation but then I found out that she is leaving in July.
This company feels as if it’s doing you a favour and they can do what they want.
Absolutely rubbish and rude.
I went through Homelegal who had placed the business with ICS and also complained to them about the behaviour which resulted in Alison refusing to deal with the case and handing it back to Homelegal who didn’t even bother to tell me.
Homelegal were unhelpful and made out that it must be my fault, no support in the situation.
I suggest that you do not use Homelegal and you do not EVER use ICS
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