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Neil Hudgell Limited

4.8 | 75 Reviews 75 Reviews | Personal Injury
508 Total Company Reviews info icon Personal Injury | info icon 508 Total Company Reviews Personal Injury | info icon 508 Total Company Reviews

Portland House, New Bridge Street West, Newcastle Upon Tyne, Tyne and Wear, NE1 8AL

Accepting new clients

Portland House, New Bridge Street West, Newcastle Upon Tyne, Tyne and Wear, NE1 8AL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012716

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Neil Hudgell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.9/5

Accreditations

Neil Hudgell Limited are accredited by

Clinical Negligence accreditation awarded to Neil Hudgell Limited
Chambers UK Leading Firm 2025 accreditation awarded to Neil Hudgell Limited
Cyber Essentials Certified accreditation awarded to Neil Hudgell Limited
Trading names:
• Hudgell Solicitors

Description

Client care is in our DNA. Fiercely committed, yet down to earth. At Hudgell Solicitors we are fiercely committed to doing the right thing – we do this by fighting for our clients, standing up for the vulnerable and giving a voice to those seeking justice. This approach has been embedded within the Hudgell DNA since Neil Hudgell established the business in 1997. Today, we are an award-winning, recognised leader in the legal fields we specialise in, supporting people across England and Wales in cases relating to medical negligence, personal injury, criminal injuries, injuries abroad, military injuries, actions against the police and at public inquiries and inquests. We are recognised as a Leading Firm by the Legal 500 Guide, and listed as one of the ‘Best 200 Law Firms in the UK’ by The Times newspaper.

Rankings by area of expertise

The rankings below show the areas of expertise that Neil Hudgell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Neil Hudgell Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
93%
Success
Rate
Satisfied with outcome: 93%
11% above
national average
93%
Would
Recommend
Would recommend to friends and family: 93%
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Neil Hudgell Limited are accredited by

Clinical Negligence accreditation awarded to Neil Hudgell Limited
Chambers UK Leading Firm 2025 accreditation awarded to Neil Hudgell Limited
Cyber Essentials Certified accreditation awarded to Neil Hudgell Limited
Trading names:
• Hudgell Solicitors

Description

Client care is in our DNA. Fiercely committed, yet down to earth. At Hudgell Solicitors we are fiercely committed to doing the right thing – we do this by fighting for our clients, standing up for the vulnerable and giving a voice to those seeking justice. This approach has been embedded within the Hudgell DNA since Neil Hudgell established the business in 1997. Today, we are an award-winning, recognised leader in the legal fields we specialise in, supporting people across England and Wales in cases relating to medical negligence, personal injury, criminal injuries, injuries abroad, military injuries, actions against the police and at public inquiries and inquests. We are recognised as a Leading Firm by the Legal 500 Guide, and listed as one of the ‘Best 200 Law Firms in the UK’ by The Times newspaper.

Rankings by area of expertise

The rankings below show the areas of expertise that Neil Hudgell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Neil Hudgell Limited

Opening hours

Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59

Portland House, New Bridge Street West, Newcastle Upon Tyne, Tyne and Wear, NE1 8AL

Reviews

4.8 /5 75 Reviews
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Rating

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Clients say

What clients say about Neil Hudgell Limited

Clients praise the firm for expertise in personal injury, road traffic accidents, medical negligence, inquests and complex compensation claims, including high-profile schemes and difficult liability issues. Reviews highlight strong case handling, clear guidance through legal paperwork, and effective representation that achieves favourable outcomes. Clients also value the firm’s soft skills: compassion, patience, professionalism, persistence, responsiveness and excellent communication. The team is repeatedly described as approachable, supportive, reassuring and thorough, with regular updates and clear explanations that make stressful claims feel straightforward and well managed.

Kept me updated
Explained clearly
Friendly and caring
Professional support
Quick responses
Guided throughout
Very efficient
Strong communication
Patient approach
Great outcome

ReviewSolicitors Review List

Profile image of Dave W

Dave W

Military NIHL - Refused Case after saying it was OK.

Enquired about a military claim for NIHL as I was in the armed forces 1984 to 1996. They accepted but then phoned me to say they cannot take on the claim as I joined the forces before 1987. This is wrong as my service continued on until 1996... so that is well after 1987. Not very knowledgeable on the parameters of what can be claimed. Other solicitor firms had no problem with the dates.

0
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Other Reviews

Profile image of Paul Harrison

Paul Harrison

Paul

My son was involved in an accident involving a school bus, which he was a passenger on. The accident caused him and his school friends to suffer a variety of injuries, such that it was necessary to make a claim against the bus company. We decided to use the services of Neil Hudgell and his team of solicitors. Our solicitor, Rebecca Cone, was amazing and guided us through each step of the process, always on hand to answer any questions we may have had. The outcome was in our favour and I cannot thank Rebecca or Neil Hudgell Solicitors enough. I would have no hesitation in recommending Neil Hudgell solicitors to anyone needing legal advice or support.

Hi Paul, firstly, we are very sorry for the circumstances that brought you too us. We are delighted that Rebecca was able to secure a successful outcome for your son. We are pleased to hear that Rebecca guided you through the process and always was on hand to answer any questions you had. One of our client promises is to give clear easy-to-understand advice, to thank you for highlighting this. We hope now you and your son can start to recover and move on for this awful incident. Thank you for trusting Hudgell Solicitors.

0
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Mark Megeary

Mark

Would just like to thanks Sue@Hudgells solicitors for all her hard work in getting a really fair settlement for my Dads injuries after he was knocked off his bike. She was always available whenever i needed to get in touch and would spend a fair bit of time on the phone to my Dad. She's a credit to her profession and we would highly recommend her. Thanks again Sue!

Hi Mark, Thank you for your wonderful review. Sue is very passionate and dedicated to her clients, and will often go above an beyond to ensure clients are informed, supported, comfortable and of course fairly compensated. We are delighted to hear Sue secured fair compensation for your Dad and took her time when speaking with you, the human interaction is something that is important to us so thank you for highlighting this. Thank you for trusting Hudgell Solicitors.

0
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Adam Kershaw

Adam

Very good experience, helped fast and efficiently with my claim, very friendly and have the time to give you advice when you need it. Highly recommend to anyone

Hi Adam, we are delighted to hear the team were proactive with your claim and alway made the time to give you advice and talk you through the next steps. Thank you for your kind review and your recommendation, it means a lot to us.

0
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Alan Love

Alan

Extremely efficient and friendly staff, took on my hit and run incident with a van

Hi Alan, we are delighted that the team was friendly and efficient. We are very sorry to hear of the circumstances that brought you to us. We look forward to working with you and helping you secure compensation.

0
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Becky Ludlow

Becky

Was so helpful efficient and polite. i was so happy with the out come of claim i would definitely recommend. Hudgell solicitors went above and beyond for me.Thank you so much

Hi Becky, Thank you for taking the time to leave us a review we really appreciate it. We are thrilled you were happy with the outcome of your claim.

0
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Reviews

4.7 /5 508 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Neil Hudgell Limited

Clients praise the firm for expertise in personal injury, road traffic accidents, medical negligence, inquests and complex compensation claims, including high-profile schemes and difficult liability issues. Reviews highlight strong case handling, clear guidance through legal paperwork, and effective representation that achieves favourable outcomes. Clients also value the firm’s soft skills: compassion, patience, professionalism, persistence, responsiveness and excellent communication. The team is repeatedly described as approachable, supportive, reassuring and thorough, with regular updates and clear explanations that make stressful claims feel straightforward and well managed.

Kept me updated
Explained clearly
Friendly and caring
Professional support
Quick responses
Guided throughout
Very efficient
Strong communication
Patient approach
Great outcome

ReviewSolicitors Review List

Profile image of Dave W

Dave W

Military NIHL - Refused Case after saying it was OK.

Enquired about a military claim for NIHL as I was in the armed forces 1984 to 1996. They accepted but then phoned me to say they cannot take on the claim as I joined the forces before 1987. This is wrong as my service continued on until 1996... so that is well after 1987. Not very knowledgeable on the parameters of what can be claimed. Other solicitor firms had no problem with the dates.

0
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Profile image of Maxine

Maxine

Hudgell solicitors are a first class because they really do care.

I saw advert on the internet of Hudgell solicitors then phoned the number and I'm very impressed. I'm happy that I contacted a very professional and genuinely caring firm of solicitors.

0
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Other Reviews

Profile image of Paul Harrison

Paul Harrison

Paul

My son was involved in an accident involving a school bus, which he was a passenger on. The accident caused him and his school friends to suffer a variety of injuries, such that it was necessary to make a claim against the bus company. We decided to use the services of Neil Hudgell and his team of solicitors. Our solicitor, Rebecca Cone, was amazing and guided us through each step of the process, always on hand to answer any questions we may have had. The outcome was in our favour and I cannot thank Rebecca or Neil Hudgell Solicitors enough. I would have no hesitation in recommending Neil Hudgell solicitors to anyone needing legal advice or support.

Hi Paul, firstly, we are very sorry for the circumstances that brought you too us. We are delighted that Rebecca was able to secure a successful outcome for your son. We are pleased to hear that Rebecca guided you through the process and always was on hand to answer any questions you had. One of our client promises is to give clear easy-to-understand advice, to thank you for highlighting this. We hope now you and your son can start to recover and move on for this awful incident. Thank you for trusting Hudgell Solicitors.

0
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Profile image of Jennie Hudson

Jennie Hudson

Jennie

Amy Rossall dealt with my skin cancer misdiagnosis cae.it dragged on a bit and the doctors tried to pass the buck,but Amy fought for me all the way and always kept me updated and responded quickly.luckily I won my misdiagnosis and medical neglect case,.the doctors knocked the amount down and were a bit difficult at times,but Amy gave it her best shot.thankyou x

Hi Jennie, we are delighted to hear that Amy fought for you throughout the claim. We will always fight for our client to get the compensation they are owed and deserve. We understand claims can take longer than expected and that it can be frustrating, but we will always ensure every I is dotted and every T is crossed to make sure we get the best outcome for you. Thank you for trusting Hudgell Solicitors.

0
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Dionne Douglas

Dionne

I would highly recommend Hudgell Solicitors, particularly Rachel, Senior Litigation Executive, who handled my NHS medical negligence claim. The case was challenging, especially as the defendant did not accept causation in relation to my cancer diagnosis. However, Rachel never gave up and worked tirelessly to achieve a compensation settlement for me despite this difficulty. Her persistence, professionalism and determination made a real difference throughout the process. Her communication is exceptional. Doing something as daunting as filing a claim against the NHS was something I have never done and didn't understand. Rachel made this very easy for me. I was listen to and advise very well. I cannot fault her for anything. Hudgell came highly recommended to me by a friend who is a judge, and I am very grateful that I followed their recommendation. Thank you to Rachel and the team at Hudgell for all their hard work and support.

Hi Dionne, We are delighted to hear of the exceptional service you received from Rachel. We understand it can be daunting making a claim, so we ensure we give clear easy-to-understand advice and talk you through every step to make sure your fully aware throughout. We are thrilled Rachel reached a positive outcome for you, although compensation doesn't undo what you went through, we hope it helps ease things for you. Thank you for trusting Hudgell Solicitors.

0
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katie stones

katie

Was very helpful from start to finish, with helping me understand all the legal part of the paper work and put me at ease about the whole situation and was kept up-to-date frequently

Hi Katie, Thank you for taking the time to leave us a five star review, we really appreciate it. We are pleased to hear that our team was helpful and informative and kept you informaed throughout. Thank you for trusting Hudgell Solicitors.

0
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Anthony Bell

Anthony

Excellent communication from Hugell Solicitors throughout the claim. Kerry was very efficient, always kept me updated, and clearly explained the next steps. Without Kerry and the team's assistance, we would never have found out what happened at the inquest. I would highly recommend them to anyone seeking professional and supportive legal representation.

Hi Anthony, we are delighted to hear that Kerry was efficient and informative. We are also thrilled that she was able to get you the answers you needed and deserved. Thank you for your kind words and recommendation, it means a lot to us.

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