Nicholas
Collected on:
Faultless
I have used Mary Cutts at Bower Bailey for years now and after using several others previously there is no comparison. Excellent service and I cannot recommend Mary enough.
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- www.bowerbailey.co.uk
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How Bower & Bailey LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bower & Bailey LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bower & Bailey LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Bower & Bailey LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bower & Bailey LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Bower & Bailey LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bower & Bailey LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Bower & Bailey LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
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- Legal knowledge
Matter Type:
Residential Conveyancing
Science
Collected on:
Very satisfied
I recently purchased two neighbouring flats, and Paul Brame was my solicitor.
What impressed me the most about Paul is his fairness and generosity. I came across Paul because he was on the panel of Fleet mortgage. I mass emailed all solicitors on the panel, and Paul was about the only person who offered a discount - in fact a quite handsome discount - for my second flat. This seems very fair, but other solicitors will charge me 2x despite the two flats are basically identical. At some stage, I was required to obtain independent legal council. Paul asked his colleague to speak to me, without charging me.
Paul's style is to accumulate answers to all enquiries and then send a long email, rather than sending many incremental emails. Thus, he may seem slow - especially at the beginning. However, he does often answer his phones, and if he is not available, he phones back the same day. He sometimes also responds before or after business hours.
Finally, Paul has good sense. During the last stage, the seller suddenly became quite. I was uneasy about it, and asked Paul whether I should still have my contractor coming out as originally planned. Paul noted that he is always optimistic, and that he would still have the contractor coming down as he suspects that the deal will complete within the next 2 days. Indeed, he is correct.
His assistant Caroline Webb is also excellent.
Overall, very satisfied.
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Matter Type:
Residential Conveyancing
John
Collected on:
Moving and selling house
Sara and eve
Dealt with my selling and buying process , really efficient and all went smooth highly recommend them.
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Matter Type:
Residential Conveyancing
Anita
Collected on:
Very unresponsive and slow to act
Extraordinarily slow to respond, even after continually chasing by phone and email. When I managed to speak on the phone to the acting solicitor, I was repeatedly given the same excuses and that he’d get on to the case shortly, but weeks and months would pass without any progress.
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Steve
Collected on:
Fantastic, efficent and quick
We instructed Bower & Bailey for our house sale. 7Weeks from instruction to money in the bank. They are amazing. Called me when I forgot something, kept me in the loop throughout. No hidden costs. Perfect in every way during a stressful time.
I will use them again and fully recommend them.
Thank you
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Vicky
Collected on:
Not the best experience for buying our first home
What should have been an exciting time buying our first house, wasn’t. I spent most of the time chasing Bower and Bailey for updates etc. I felt on several occasions they were being difficult to slow down the process. When you ask a question they email you back using Solicitor jargon. I spoke to the mortgage advisor more who was able to explain things much better.
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Anonymous
Collected on:
AVOID AT ALL COSTS
AVOID AT ALL COSTS- Terrible, slow, awful communication, extremely rude, did not care for customer at all. If i could give a zero star i would.
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Matthew
Collected on:
Best conveyancing service I’ve ever received
This review is for a different branch.
I could not recommend Gareth Tucker and his team more highly. As someone operating in real estate myself, I can admit I’m not an easy client, and the way Gareth and his team navigated what ended up being a complex transaction was simply excellent. Always quick to respond and bent over backwards to push through completion, despite time pressures and multiple parties involved with conflicting agendas. Refreshing to receive a truly client first conveyancing service.
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Matter Type:
Residential Conveyancing
Randal
Collected on:
Great Service
This review is for a different branch.
Kay was execptional. Highly recommend her for any conveyacing you need!
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Matter Type:
Purchase and Sale Of Commercial Property
Cristian
Collected on:
Kay Angwin is exceptional
This review is for a different branch.
Kay was absolutely exceptional. We had her as a solicitor when purchasing our house and we were under quite a bit of time pressure to complete. Kay managed to get us through the completion process in less than 4 weeks! Seller’s agency said that this is a record time and were very impressed with Kay too. Communication was spotless, with regular updates and prompt responses. We’re wholeheartedly recommending her, she is amazing.
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