So bad I don’t know where to start. They made 10 errors in their financial statements and a charge of £25 turned into £250 when I queried that they had underpaid the balance owing to us. They failed to register one property for 18 months despite numerous reminders. The receptionist would never put you through when you called. They never returned calls or emails and when they did lied about action taken. They sent us duplicate copies of documents for no reason at all and out of the blue. They even failed to act according to their own complaints procedure as required by the Law Society. Don’t touch them. And their office looks shabby, dingy and unprofessional.