Katie Nastaly

Legal Assistant – Debt Recovery

Accepting new clients via ReviewSolicitors

Katie joined Pro Legal Group in November 2024 as a Legal Assistant within the debt recovery team. Since joining, she has developed a strong understanding of the end-to-end recovery process, supporting matters from pre-action correspondence through to enforcement. Prior to moving into the legal sector, Katie worked within the hospitality industry, where she refined her customer service and communication skills in fast-paced environments. This background has enabled her to transition seamlessly into legal practice, bringing a client-focused mindset, resilience, and a calm, organised approach to her work. Katie supports the team with drafting correspondence, progressing claims, liaising with clients and debtors, and ensuring files are advanced efficiently and in accordance with procedural requirements. She is proactive, detail-orientated, and commercially aware, understanding that effective debt recovery is about both process and protecting client relationships. Outside of work, Katie keeps active at the gym during the week and enjoys baking. She also dedicates significant time to caring for her pony, Polly. Whether riding, undertaking groundwork, going on in-hand walks, or showing, Katie values the discipline, commitment and enjoyment that come with equestrian life — qualities that mirror her professional approach. Katie is a valued member of the Pro Legal Group team and continues to develop her expertise within debt recovery and litigation support.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID:

  • Based in Sittingbourne, Kent

Accepting new clients via ReviewSolicitors

Katie joined Pro Legal Group in November 2024 as a Legal Assistant within the debt recovery team. Since joining, she has developed a strong understanding of the end-to-end recovery process, supporting matters from pre-action correspondence through to enforcement. Prior to moving into the legal sector, Katie worked within the hospitality industry, where she refined her customer service and communication skills in fast-paced environments. This background has enabled her to transition seamlessly into legal practice, bringing a client-focused mindset, resilience, and a calm, organised approach to her work. Katie supports the team with drafting correspondence, progressing claims, liaising with clients and debtors, and ensuring files are advanced efficiently and in accordance with procedural requirements. She is proactive, detail-orientated, and commercially aware, understanding that effective debt recovery is about both process and protecting client relationships. Outside of work, Katie keeps active at the gym during the week and enjoys baking. She also dedicates significant time to caring for her pony, Polly. Whether riding, undertaking groundwork, going on in-hand walks, or showing, Katie values the discipline, commitment and enjoyment that come with equestrian life — qualities that mirror her professional approach. Katie is a valued member of the Pro Legal Group team and continues to develop her expertise within debt recovery and litigation support.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID:

  • Based in Sittingbourne, Kent
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Katie Nastaly

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5.0
Excellent
95%+
Value for
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Value for money: 95%+
95%+
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Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Plc House, Staplehurst Lodge, Staplehurst Road, Sittingborne, ME10 1XP

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5.0 /5 1 Reviews
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Profile image of Saxon Safety Solutions Ltd

Saxon Safety Solutions Ltd

Verified
Debt and Tax Law

Debit Collection Service

fantastic service, I was chasing the Debt from a client for 180 days with Katie's help and support. we managed to get the money from the Client within 60 days. great service from PLC Ltd.

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Reply by profile image of Martin Kingman

Martin Kingman

Thank you - it was a pleasure to work for such a great client. Thank you for your review and your instructions.

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